Cisco 521SG Administration Guide - Page 65

Requires that Attn Xfer Serv is, Idle, Off-Hook

Page 65 highlights

Customizing Standard Features Customizing Phone Softkeys 3 Keyword pickup redial resume right starcode toggle unavail unpark xfer xferLx Key Label Pickup Redial Resume Right Input Star Code/ *code Toggle Unavail Unpark Transfer/ xfer Xfer Line/ xferLx Definition Available Phone States Allows user to answer a call Idle, Off-Hook ringing on another extension by (no input) entering the extension number. Displays the redial list. Idle, Connected, Start-Conf, StartXfer, Off-Hook (no input), Hold Resumes a call that is on hold. Idle, Hold, Shared-Held Moves the cursor to the right. Dialing (input) Displays a list of star codes that Off-Hook, Dialing can be selected. (input) Switches between two calls that are active or on hold. (Cisco SPA502) Connected Denotes that a user who is Idle logged in to an ACD server has set his status as unavailable. Resumes a parked call. Idle, Off-Hook (no input) Performs a call transfer. Requires that Attn Xfer Serv is enabled and there is at least one connected call and one idle call. Connected, Start-Xfer Transfers an active line on the phone to a called number. Requires that Attn Xfer Serv is enabled and there are two or more calls that are active or on hold. Connected Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 64

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Customizing Standard Features
Customizing Phone Softkeys
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
64
3
pickup
Pickup
Allows user to answer a call
ringing on another extension by
entering the extension number.
Idle, Off-Hook
(no input)
redial
Redial
Displays the redial list.
Idle, Connected,
Start-Conf, Start-
Xfer, Off-Hook
(no input), Hold
resume
Resume
Resumes a call that is on hold.
Idle, Hold,
Shared-Held
right
Right
Moves the cursor to the right.
Dialing (input)
starcode
Input Star
Code/
*code
Displays a list of star codes that
can be selected.
Off-Hook, Dialing
(input)
toggle
Toggle
Switches between two calls
that are active or on hold.
(Cisco SPA502)
Connected
unavail
Unavail
Denotes that a user who is
logged in to an ACD server has
set his status as unavailable.
Idle
unpark
Unpark
Resumes a parked call.
Idle, Off-Hook
(no input)
xfer
Transfer/
xfer
Performs a call transfer.
Requires that Attn Xfer Serv is
enabled and there is at least
one connected call and one
idle call.
Connected,
Start-Xfer
xferLx
Xfer Line/
xferLx
Transfers an active line on the
phone to a called number.
Requires that Attn Xfer Serv is
enabled and there are two or
more calls that are active or on
hold.
Connected
Keyword
Key Label
Definition
Available Phone
States