Cisco 7921G Administration Guide - Page 149

Call Park and Directed Call, Understanding Route Plans

Page 149 highlights

Chapter 7 Configuring Features, Templates, Services, and Users Telephony Features Available for the Phone Table 7-1 Telephony Features for the Cisco Unified Wireless IP Phone 7921G (continued) Feature Description Configuration Reference Group call pickup Allows a user to answer a call ringing on a phone in another group by using a group pickup code. For more information, refer to Cisco Unified Communications Manager Features and Services Guide, "Call Pickup Group Configuration" chapter. Hold Allows users to move connected calls from an active state Requires no configuration, unless you want to a held state. to use music on hold; see Music on hold, page 7-11. Hold Reversion Limits the amount of time that a call can be on hold before reverting back to the phone that put the call on hold and alerting the user. Reverting calls are distinguished from incoming calls by a single ring (or beep, depending on the new call indicator setting for the line). This notification repeats at intervals if not resumed. For more information about configuring this feature, refer to Cisco Unified CallManager Features and Services Guide, "Hold Reversion" chapter. A call that triggers Hold Reversion displays a brief message on the status line. You can configure call focus priority to favor incoming or reverting calls. Hunt group Provides load sharing for calls to a main directory number. A hunt group contains a series of directory numbers that can answer the incoming calls. When the first directory number in the hunt group is busy, the system hunts in a predetermined sequence for the next available directory number in the group and directs the call to that phone. For more information, refer to: • Cisco Unified Communications Manager Administration Guide, "Hunt Group Configuration" chapter. • Cisco Unified Communications Manager System Guide, "Understanding Route Plans" chapter. Immediate Divert Allows a user to transfer a ringing, connected, or held call directly to a voice-messaging system.When a call is diverted, the line becomes available to make or receive new calls. For more information, refer to: • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. • Cisco Unified Communications Manager Features and Services Guide, "Call Park and Directed Call Park" chapter Immediate Divert-Enhanced Allows users to transfer incoming calls directly to their voice messaging system or to the voice messaging system of the original called party. For more information, refer to: • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. • Cisco Unified Communications Manager Features and Services Guide, "Immediate Divert" chapter. OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 7-9

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234

7-9
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0
OL-15985-01
Chapter 7
Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Group call pickup
Allows a user to answer a call ringing on a phone in another
group by using a group pickup code.
For more information, refer to
Cisco
Unified Communications Manager
Features and Services Guide
, “Call Pickup
Group Configuration” chapter.
Hold
Allows users to move connected calls from an active state
to a held state.
Requires no configuration, unless you want
to use music on hold; see
Music on hold,
page 7-11
.
Hold Reversion
Limits the amount of time that a call can be on hold before
reverting back to the phone that put the call on hold and
alerting the user.
Reverting calls are distinguished from incoming calls by a
single ring (or beep, depending on the new call indicator
setting for the line). This notification repeats at intervals if
not resumed.
A call that triggers Hold Reversion displays a brief
message on the status line.
You can configure call focus priority to favor incoming or
reverting calls.
For more information about configuring
this feature, refer to
Cisco Unified
CallManager Features and Services
Guide
, “Hold Reversion” chapter.
Hunt group
Provides load sharing for calls to a main directory number.
A hunt group contains a series of directory numbers that
can answer the incoming calls. When the first directory
number in the hunt group is busy, the system hunts in a
predetermined sequence for the next available directory
number in the group and directs the call to that phone.
For more information, refer to:
Cisco Unified Communications
Manager Administration Guide
, “Hunt
Group Configuration” chapter.
Cisco Unified Communications
Manager System Guide
,
“Understanding Route Plans” chapter.
Immediate Divert
Allows a user to transfer a ringing, connected, or held call
directly to a voice-messaging system.When a call is
diverted, the line becomes available to make or receive new
calls.
For more information, refer to:
Cisco Unified Communications
Manager System Guide, “
Cisco
Unified IP Phones” chapter.
Cisco Unified Communications
Manager Features and Services
Guide
, “Call Park and Directed Call
Park” chapter
Immediate
Divert—Enhanced
Allows users to transfer incoming calls directly to their voice
messaging system or to the voice messaging system of the
original called party.
For more information, refer to:
Cisco Unified Communications
Manager System Guide, “
Cisco
Unified IP Phones” chapter.
Cisco Unified Communications
Manager Features and Services
Guide
, “Immediate Divert” chapter.
Table 7-1
Telephony Features for the Cisco Unified Wireless IP Phone 7921G (continued)
Feature
Description
Configuration Reference