Cisco 7921G Administration Guide - Page 172

Status Message, Description, Possible Explanation and Action, Table 8-4

Page 172 highlights

Viewing the Status Menu Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Table 8-4 Status Message, Description, and Possible Explanation and Action (continued) Status Message CTL Installed CTL update failed Duplicate IP LCS operation failed LCS operation complete TFTP Error Description Possible Explanation and Action A certificate trust list (CTL) file is installed in the phone. None. This message is informational only. For more information about the CTL file, refer to Cisco Unified Communications Manager Security Guide. The phone could not update its certificate trust list (CTL) file. Problem with the CTL file on the TFTP server. For more information, refer to Cisco Unified Communications Manager Security Guide. Another device is using the IP address assigned to the phone. • If the phone has a static IP address, verify that you have not assigned a duplicate IP address. See the "Configuring IP Network Settings" section on page 4-25 section for details. • If you are using DHCP, check the DHCP server configuration. The locally significant certificate (LSC) that is used for the security features did not install properly. For information about how to manage the LSC for your phone, refer to the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide. The LCS was updated successfully on the phone. For information about how to manage the LSC for your phone, refer to the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified Communications Manager Security Guide. The phone does not recognize an error Contact the Cisco TAC. code provided by the TFTP server. 8-10 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 OL-15985-01

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8-10
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0
OL-15985-01
Chapter 8
Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Viewing the Status Menu
CTL Installed
A certificate trust list (CTL) file is
installed in the phone.
None. This message is informational only.
For more information about the CTL file, refer to
Cisco Unified Communications Manager Security
Guide
.
CTL update failed
The phone could not update its
certificate trust list (CTL) file.
Problem with the CTL file on the TFTP server.
For more information, refer to
Cisco
Unified Communications Manager Security Guide
.
Duplicate IP
Another device is using the IP address
assigned to the phone.
If the phone has a static IP address, verify that
you have not assigned a duplicate IP address.
See the
“Configuring IP Network Settings”
section on page 4-25
section for details.
If you are using DHCP, check the DHCP
server configuration.
LCS operation failed
The locally significant certificate (LSC)
that is used for the security features did
not install properly.
For information about how to manage the LSC for
your phone, refer to the “Using the Certificate
Authority Proxy Function” chapter in
Cisco Unified Communications Manager Security
Guide
.
LCS operation complete
The LCS was updated successfully on
the phone.
For information about how to manage the LSC for
your phone, refer to the “Using the Certificate
Authority Proxy Function” chapter in
Cisco Unified Communications Manager Security
Guide
.
TFTP Error
The phone does not recognize an error
code provided by the TFTP server.
Contact the Cisco TAC.
Table 8-4
Status Message, Description, and Possible Explanation and Action (continued)
Status Message
Description
Possible Explanation and Action