Cisco 7921G Administration Guide - Page 173

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Status Menu Table 8-4 Status Message, Description, and Possible Explanation and Action (continued) Status Message TFTP server not authorized TFTP timeout Description Possible Explanation and Action The specified TFTP server could not be found in the phone CTL. • The DHCP server is not configured properly and is not providing the correct TFTP server address. In this case, update the TFTP server configuration to specify the correct TFTP server. • If the phone is using a static IP address, the phone may be configured with the wrong TFTP server address. In this case, enter the correct TFTP server address in the Network Configuration menu on the phone. • If the TFTP server address is correct, there may be a problem with the CTL file. In this case, run the CTL client and update the CTL file, making sure that the proper TFTP servers are included in this file. TFTP server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the TFTP server and the phone-Verify the network connections. • TFTP server is down-Check configuration of TFTP server. OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 8-11