HP LaserJet Enterprise P3015 HP LaserJet P3010 Series - User Guide - Page 133

Manage supplies, Print-cartridge storage, HP policy on non-HP print cartridges, HP fraud hotline

Page 133 highlights

Manage supplies Use genuine HP print cartridges for the best printing results. Print-cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change the print cartridge on page 122. To recycle the used cartridge, follow the instructions included with the new cartridge. For more information about recycling, see Return and recycling instructions on page 218. HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following: ● You are experiencing a high number of problems with the print cartridge. ● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging). Supplies life For information regarding specific product yield, see www.hp.com/go/learnaboutsupplies. To order supplies, see Supplies and accessories on page 199. ENWW Manage supplies 121

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Manage supplies
Use genuine HP print cartridges for the best printing results.
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION:
To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.
NOTE:
Any damage caused by a non-HP print cartridge is not covered under the HP warranty and
service agreements.
To install a new HP print cartridge, see
Change the print cartridge
on page
122
. To recycle the used
cartridge, follow the instructions included with the new cartridge. For more information about recycling,
see
Return and recycling instructions
on page
218
.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to
www.hp.com/
go/
anticounterfeit
when you install an HP print cartridge and the control-panel message says the cartridge
is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
You are experiencing a high number of problems with the print cartridge.
The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
Supplies life
For information regarding specific product yield, see
www.hp.com/
go/learnaboutsupplies
.
To order supplies, see
Supplies and accessories
on page
199
.
ENWW
Manage supplies
121