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HP LaserJet Enterprise P3015 HP LaserJet P3010 Series - User Guide - Page 241

Quick Copy jobs, PostScript Printer Description

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part numbers cables 202 EIO cards 202 memory 201 print cartridges 201 trays 201 pausing a print request 100 PCL drivers supported, Windows 43 universal 44 PCL font list, printing 18 PCL sub-menu 22 PDF files, printing 126 permanent resources 130 personal jobs 96 physical specifications 214 portrait orientation setting, Windows 103 ports supported 6 troubleshooting Macintosh 196 ports, interface locating 9 postcards output bin, selecting 89 PostScript Printer Description (PPD) files included 57 power consumption 214 troubleshooting 144 power button, locating 8 PPDs included 57 presets (Macintosh) 59 print cartridge managing 121 print cartridges features 6 Macintosh status 62 non-HP 121 ordering through embedded Web server 115 part numbers 201 recycling 217 replacement intervals 121 replacing 122 status messages 12 storage 121 warranty 205 print on both sides Macintosh 61 Windows 103 print quality blurred 187 dropouts 183 environment 182 gray background 184 image defects 183 jams, after 182 light print 183 lines 183 loose toner 184 misformed characters 185 paper 182 problem-solving 182 repeating defects 184 repetitive images 187 scattered lines 187 smeared toner 184 specks 183 tire tracks 186 white lines 186 white spots 186 Print Quality menu 23 print tasks 99 printer settings configuring 21 printing from USB storage accessories 98 troubleshooting 189 printing menu 21 priority, settings 46, 54 private jobs Windows 104 problem-solving blurred print 187 curled paper 185 dropouts 183 e-mail alerts 58 environment 182 gray background 184 image defects 183 light print 183 lines 183, 186 messages, types of 147 networks 34 output quality 182 paper 182 repeating defects 184 repetitive images 187 scattered lines 187 skewed pages 185 smeared toner 184 specks 183 text quality 185, 187 tire tracks 186 white spots 186 Windows issues 194 wrinkled paper 186 processor speed 6 product comparison 3 product status HP Easy Printer Care 111 proof and hold Windows 104 proof and hold jobs 96 ProRes 6 protocols, network 30, 65 proxy server settings 33 PS Emulation drivers supported, Windows 43 PS font list, printing 18 Q quality. See print quality Quick Copy jobs 96 R real-time clock 94 rear output bin locating 8 printing to 89 recycling HP printing supplies returns and environmental program 218 remote firmware update (RFU) 138 removing Macintosh software 54 repacking product 210 repeating defects, problem- solving 184, 187 repeating defects, troubleshooting 188 replacing printing cartridges 122 resets menu 36 ENWW Index 229

Section	Page
Product basics	13
Conventions used in this guide	14
Product comparison	15
Environmental features	17
Product features	18
Product views	20
Front view	20
Rear view	21
Control panel	23
Control-panel layout	24
Use the control-panel menus	26
Use the menus	26
Show Me How menu	27
Retrieve job menu	28
Information menu	30
Paper handling menu	31
Manage supplies menu	32
Configure device menu	33
Printing menu	33
PCL sub-menu	34
Print Quality menu	35
System setup menu	38
I/O menu	42
Embedded Jetdirect and EIO <X> Jetdirect menus	42
Resets menu	48
Diagnostics menu	50
Service menu	51
Software for Windows	53
Supported operating systems for Windows	54
Supported printer drivers for Windows	55
HP Universal Print Driver (UPD)	56
UPD installation modes	56
Select the correct printer driver for Windows	57
Priority for print settings	58
Change printer-driver settings for Windows	59
Remove software for Windows	60
Supported utilities for Windows	61
HP Web Jetadmin	61
Embedded Web server	61
HP Easy Printer Care	62
Software for other operating systems	63
Use the product with Macintosh	65
Software for Macintosh	66
Supported operating systems for Macintosh	66
Supported printer drivers for Macintosh	66
Remove software from Macintosh operating systems	66
Priority for print settings for Macintosh	66
Change printer-driver settings for Macintosh	68
Software for Macintosh computers	69
HP Printer Utility	69
Open the HP Printer Utility	69
HP Printer Utility features	70
Supported utilities for Macintosh	70
Embedded Web server	70
Use features in the Macintosh printer driver	71
Create and use printing presets in Macintosh	71
Resize documents or print on a custom paper size	71
Print a cover page	71
Use watermarks	72
Print multiple pages on one sheet of paper in Macintosh	72
Print on both sides of the page (duplex printing)	73
Store jobs	73
Use the Services menu	74
Connectivity	75
USB connection	76
Network configuration	77
Supported network protocols	77
Configure the network product	79
View or change network settings	79
Set or change the network password	79
Manually configure IPv4 TCP/IP parameters from the control panel	80
Manually configure IPv6 TCP/IP parameters from the control panel	81
Disable network protocols (optional)	82
Disable IPX/SPX, AppleTalk, or DLC/LLC	82
Link speed and duplex settings	83
Paper and print media	85
Understand paper and print media use	86
Supported paper and print media sizes	87
Custom paper sizes	89
Supported paper and print media types	90
Tray and bin capacity	91
Special paper or print media guidelines	92
Load trays	93
Paper orientation for loading trays	93
Load Tray 1	94
Load Tray 2 or an optional 500-sheet tray	96
Configure trays	99
Configure a tray when loading paper	99
Configure a tray to match print job settings	99
Configure a tray by using the Paper Handling menu	99
Select the paper by source, type, or size	100
Source	100
Type and size	100
Use paper output options	101
Print to the top (standard) output bin	101
Print to the rear output bin	101
Use product features	103
Economy settings	104
EconoMode	104
Sleep delay	105
Set sleep delay	105
Disable or enable sleep mode	105
Wake time	106
Set the real-time clock	106
Set the wake time	106
Use job-storage features	108
Create a stored job	108
Print a stored job	108
Delete a stored job	109
Walk-up USB printing	110
Print tasks	111
Cancel a print job	112
Stop the current print job from the control panel	112
Stop the current print job from the software program	112
Use features in the Windows printer driver	113
Open the printer driver	113
Use printing shortcuts	113
Set paper and quality options	114
Set document effects	114
Set document finishing options	115
Set job storage options	116
Obtain support and product-status information	116
Set advanced printing options	117
Manage and maintain the product	119
Print the information and show-me-how pages	120
Use the HP Easy Printer Care software	122
Open the HP Easy Printer Care software	122
HP Easy Printer Care software sections	123
Use the embedded Web server	125
Open the embedded Web server by using a network connection	125
Embedded Web server sections	126
Use HP Web Jetadmin software	128
Use security features	129
IP Security	129
Secure the embedded Web server	129
Secure Disk Erase	129
Data affected	130
Additional Information	130
HP Encrypted High Performance hard disks	130
Hardware integration pocket	130
Secure stored jobs	130
Lock the control panel menus	131
Lock the formatter	132
Manage supplies	133
Print-cartridge storage	133
HP policy on non-HP print cartridges	133
HP fraud hotline and Web site	133
Supplies life	133
Replace supplies and parts	134
Supply replacement guidelines	134
Change the print cartridge	134
Install memory, internal USB devices, and external I/O cards	138
Overview	138
Install memory	138
Install product memory	138
Check DIMM installation	142
Save resources (permanent resources)	142
Enable memory for Windows	143
Install internal USB devices	144
Install EIO cards	147
Clean the product	149
Clean the exterior	149
Clean the paper path	149
Upgrade the firmware	150
Determine the current firmware version	150
Download new firmware from the HP Web site	150
Transfer the new firmware to the product	150
Use the flash executable file to update the firmware	150
Use FTP to upload the firmware through a browser	151
Use FTP to upgrade the firmware on a network connection	151
Use HP Web Jetadmin to upgrade the firmware	152
Use Microsoft Windows commands to upgrade the firmware	152
Upgrade the HP Jetdirect firmware	152
Solve problems	155
Solve general problems	156
Troubleshooting checklist	156
Factors that affect product performance	157
Restore factory settings	158
Interpret control-panel messages	159
Control-panel message types	159
Control-panel messages	159
Jams	174
Common causes of jams	174
Clear jams	175
Clear jams from Tray 1	175
Clear jams from Tray 2 or an optional 500-sheet tray	176
Clear jams from the top cover	179
Clear jams from the rear door and the fuser area	181
Clear jams from the duplexer	184
Jam recovery	188
Paper-handling problems	189
Product feeds multiple sheets	189
Product feeds incorrect page size	189
Product pulls from incorrect tray	190
Paper does not feed automatically	190
Paper does not feed from Tray 2, 3, or 4	191
Transparencies or glossy paper will not feed	191
Envelopes jam or will not feed in the product	192
Output is curled or wrinkled	192
Product does not duplex or duplexes incorrectly	193
Solve print-quality problems	194
Print-quality problems associated with paper	194
Print-quality problems associated with the environment	194
Print-quality problems associated with jams	194
Image defect examples	195
Repetitive defects ruler	200
Solve performance problems	201
Solve connectivity problems	202
Solve direct-connect problems	202
Solve network problems	202
Solve walk-up USB printing problems	203
Product software problems	205
Solve common Windows problems	206
Solve common Macintosh problems	207
Supplies and accessories	211
Order parts, accessories, and supplies	212
Part numbers	213
Paper-handling accessories	213
Print cartridges	213
Memory	213
Cables and interfaces	214
Service and support	215
Hewlett-Packard limited warranty statement	216
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement	217
End User License Agreement	218
Customer self-repair warranty service	220
Customer support	221
Repack the product	222
Service information form	223
Specifications	225
Physical specifications	226
Power consumption, electrical specifications, and acoustic emissions	226
Operating environment	226
Regulatory information	227
FCC regulations	228
Environmental product stewardship program	229
Protecting the environment	229
Ozone production	229
Power consumption	229
Toner consumption	229
Paper use	229
Plastics	229
HP LaserJet print supplies	229
Return and recycling instructions	230
United States and Puerto Rico	230
Multiple returns (more than one cartridge)	230
Single returns	230
Shipping	230
Residents of Alaska and Hawaii	230
Non-U.S. returns	230
Paper	230
Material restrictions	231
Disposal of waste equipment by users in private households in the European Union	231
Chemical substances	231
Material Safety Data Sheet (MSDS)	232
For more information	232
Declaration of conformity	233
Safety statements	234
Laser safety	234
Canadian DOC regulations	234
VCCI statement (Japan)	234
Power cord statement (Japan)	234
EMC statement (Korea)	234
Laser statement for Finland	235
Substances Table (China)	236

Match case Limit results 1 per page

part numbers

cables

202

EIO cards

202

memory

201

print cartridges

201

trays

201

pausing a print request

100

PCL drivers

supported, Windows

universal

PCL font list, printing

PCL sub-menu

PDF files, printing

126

permanent resources

130

personal jobs

physical specifications

214

portrait orientation

setting, Windows

103

ports

supported

troubleshooting

Macintosh

196

ports, interface

locating

postcards

output bin, selecting

PostScript Printer Description

(PPD) files

included

power

consumption

214

troubleshooting

144

power button, locating

PPDs

included

presets (Macintosh)

print cartridge

managing

121

print cartridges

features

Macintosh status

non-HP

121

ordering through embedded

Web server

115

part numbers

201

recycling

217

replacement intervals

121

replacing

122

status messages

storage

121

warranty

205

print on both sides

Macintosh

Windows

103

print quality

blurred

187

dropouts

183

environment

182

gray background

184

image defects

183

jams, after

182

light print

183

lines

183

loose toner

184

misformed characters

185

paper

182

problem-solving

182

repeating defects

184

repetitive images

187

scattered lines

187

smeared toner

184

specks

183

tire tracks

186

white lines

186

white spots

186

Print Quality menu

print tasks

printer settings

configuring

printing

from USB storage

accessories

troubleshooting

189

printing menu

priority, settings

46,

private jobs

Windows

104

problem-solving

blurred print

187

curled paper

185

dropouts

183

e-mail alerts

environment

182

gray background

184

image defects

183

light print

183

lines

183,

186

messages, types of

147

networks

output quality

182

paper

182

repeating defects

184

repetitive images

187

scattered lines

187

skewed pages

185

smeared toner

184

specks

183

text quality

185,

187

tire tracks

186

white spots

186

Windows issues

194

wrinkled paper

186

processor speed

product comparison

product status

HP Easy Printer Care

111

proof and hold

Windows

104

proof and hold jobs

ProRes

protocols, network

30,

proxy server settings

PS Emulation drivers

supported, Windows

PS font list, printing

quality.

See

print quality

Quick Copy jobs

real-time clock

rear output bin

locating

printing to

recycling

HP printing supplies returns and

environmental program

218

remote firmware update

(RFU)

138

removing Macintosh software

repacking product

210

repeating defects, problem-

solving

184,

187

repeating defects,

troubleshooting

188

replacing printing cartridges

122

resets menu

ENWW

Index

229