HP LaserJet Enterprise P3015 HP LaserJet P3010 Series - User Guide - Page 161
Table 10-1, Control-panel messages continued
View all HP LaserJet Enterprise P3015 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 161 highlights
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action 41.3 UNEXPECTED SIZE IN TRAY For help press alternates with LOAD TRAY [TYPE] [SIZE] To use another tray press OK You have configured the tray for a different 1. Reload the tray with the correct paper size of paper than the print job requires. size. 2. Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same. 3. Press the OK button and scroll to the TRAY SIZE = option. Reconfigure the size in a tray to match the size required for the print job. 4. If the error does not clear, turn the product off and then on. 5. If the message persists, contact an HPauthorized service or support provider. 41.X ERROR For help press A temporary printing error occurred. 1. Press the OK button. The page containing the error automatically reprints if jam recovery is enabled. alternates with 2. Turn the product off and then on. 41.X ERROR To continue press OK 3. If the message persists, contact an HPauthorized service or support provider. 49.XXXX ERROR To continue turn off then on A critical firmware error has occurred. 1. This error could be caused by several external influences that are not directly 2. related to the product hardware or firmware: ● The computer operating system Turn the product off for 20 minutes, and then turn it on. If you can isolate the cause of the error to an external influence, try to resolve the problem by repairing the external component. ● The network connection ● The printer driver 3. If the message persists, contact an HPauthorized service or support provider. ● The software program ● The document file To help isolate the cause of the problem, identify the actions you were performing before the error occurred. 50.X FUSER ERROR A fuser error has occurred. 1. Turn the product off and then on. For help press 2. If the message persists, contact an HPauthorized service or support provider. 51.XY ERROR A temporary printing error occurred. 1. Turn the product off and then on. For help press alternates with 2. If the message persists, contact an HPauthorized service or support provider. 51.XY ERROR To continue turn off then on ENWW Interpret control-panel messages 149