HP Q7699A HP LaserJet 9040/9050 - User Guide

HP Q7699A Manual

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  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 1
    HP LaserJet 9040/9050 User Guide
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 2
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 3
    hp LaserJet 9040/9050 series printers User Guide
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 4
    Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 5
    17 Printer software 18 Software features 18 Printer drivers Web server 30 HP Toolbox 31 Supported operating systems 31 To view the HP Toolbox 31 HP Toolbox sections Handling menu 47 Orienting media 49 Basic printing instructions 54 Selecting the output bin 55 Selecting an
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    paper is requested 78 Manually feeding paper from Printer maintenance kit 92 To reset the printer maintenance count 92 To print a configuration page 92 Managing the print cartridge 93 Print cartridge authentication 93 Non-HP print cartridges 93 Print cartridge storage 93 Checking the toner
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    the printer configuration 145 Menu map 145 Configuration page 146 Supplies status page 147 Usage page 148 PCL or PS font list 149 Jetdirect page 150 Event log page 151 Printing a paper path test 152 153 Appendix A Specifications Overview 153 Paper specifications 156 Supported sizes
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    submenu 175 Resets submenu 179 Diagnostics menu 180 Service menu 180 Appendix C Printer memory and expansion Overview 181 Determining memory requirements Power consumption 191 Toner consumption 191 Paper use 191 Plastics 192 HP LaserJet printing supplies 192 HP printing supplies returns
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    on your purchase of an HP LaserJet 9040/9050 series printer. If you have not done so, see the Getting Started Guide that was provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer. This chapter introduces the
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 10
    to gain access to support and order supplies (for network-connected printers) ● HP Toolbox software to provide printer status and alerts, configure printer settings, and print internal printer information pages Language and fonts ● HP Printer Command Language (PCL) 6 driver ● HP PCL 5e driver for
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    , see the printer software Help. Hewlett-Packard Company occasionally introduces new software tools for use with your printer and accessories. These tools are available from the Internet. For more information, go to www.hp.com/support/lj9050_lj9040. Macintosh users Use the HP LaserJet Utility to
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    C8568A Optional Tray 4 (2,000-sheet feeder) An optional tray that fits under the printer for increased input capacity. C8531A Optional Duplex printing accessory (duplexer) (standard on the HP LaserJet 9040dn/9050dn model) Produces automatic printing on both sides of paper. C8532A 10 Chapter
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    ) Replacement HP maximum capacity, smart print cartridge. C8543X Staple cartridge (for stacker/ stapler) Replacement HP 5,000-staple cartridge. C8091A Staple cartridge (for multifunction finisher) Replacement HP 5,000-staple cartridge. C8092A ENWW Features and benefits of the printer 11
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    two memory DIMM slots. One is used by factory-installed memory. Improves the ability of the printer to handle large and stored jobs (maximum 512 MB with HP-brand DDR DIMMs). 32 MB 64 MB 128 MB 256 MB 512 MB Q3982A Q2625A Q2626A C2627A C2628A Flash memory cards (100-pin) Permanent
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    10/100Base-TX on the HP LaserJet 9040n/9050n and 9040dn/9050dn models is standard) ● HP 680n Wireless 802.11b connectivity ● HP Jetdirect 625N Print Server for Fast Ethernet (10/100BaseTX networks) J4135A J7934A J6058A J7960A Maintenance kit Printer maintenance kit ● The kit contains two Type
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    output device) 9. Optional duplex printing accessory (duplexer) (inside of the printer) 10. Optional output device (3,000-sheet stacker, 3,000-sheet stacker/stapler 17. Tray 4 output power For specific information about the output bins for each optional output device, see Selecting the output bin.
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    (LED) indicator lights, four navigation buttons, dedicated Help, two job-specific buttons, a numeric keypad, and a graphical display (capable of showing all factory defaults from the Resets menu). ● Prints one of the printer information pages from the control panel. 5 NUMERIC KEYPAD Can be used
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    a complete list of control-panel items and possible values, see Control-panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. To print a control-panel menu map See Menu map for information about how to print a control-panel menu
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    The accessory is on and ready. The accessory is in service The accessory is in service mode. mode. The accessory is experiencing a hardware malfunction. The accessory is not correctly attached to the printer. The printer might be in Sleep mode. Press any button of your choice. The accessory
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    , updated HP printer software, and product support information, go to www.hp.com/support/lj9050_lj9040. Software features Automatic configuration, Update Now, and Preconfiguration features are available with the HP LaserJet 9040/9050 series printers. Driver Autoconfiguration The HP LaserJet PCL
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    Note Note Update Now If you have modified the configuration of the HP LaserJet 9040/9050 printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Click the Update Now button to automatically reflect the
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    by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. You can download the UNIX installers at www.hp.com/support/net_printing. If the printer driver that you want is not on the printer CD-ROM or it is not listed here, check the installation
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    NT, and Windows Me On the File menu, click Print. Select the printer, and then click Properties. (The actual steps can vary; this is the change settings on the pop-up menu, click Save Settings. Click the desktop printer icon. From the Printing menu, click Change Setup. Macintosh OS X 10.1
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    menu, click Show Info. Select the Installable Options menu. Software for Macintosh computers The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP LaserJet Utility for use with Macintosh computers. The embedded Web server can be used by
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    ● configure and set the printer for Internet protocol (IP) printing The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for the Classic environment. Installing the printing system software The following sections contain instructions for installing the printing
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    hp.com/support/lj9050_lj9040, or see the Network Installation Guide that is included with the printer. The HP Jetdirect print server that is included with the HP LaserJet 9040n/9050n and the HP LaserJet 9040dn/9050dn printer prompted, click Install Printer and follow the instructions on the computer
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    . • Download files and fonts. • Configure and set the printer for IP or AppleTalk printing. The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for the Classic environment. To install printer drivers from Mac OS 8.6 to 9.2 1 Connect the network cable between
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    in the printer box, or go to www.hp.com/support/ lj9050_lj9040 for help or more information. Uninstalling the software This section explains how to uninstall the printing system software. To remove software from Windows operating systems Use the Uninstaller in the HP LaserJet 9040/9050/Tools program
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    about HP Web Jetadmin, go to www.hp.com/go/webjetadmin. UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Solaris networks. It is available for download from HP Customer Care Online at www.hp.com/ support/net_printing. Utilities The printer is
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    as a printer) or in firmware, rather HP Toolbox (for Mac OS X v10.2 and later) ● HP Web Jetadmin -a browser-based system management tool (see www.hp.com/go/ webjetadmin for the latest HP Web Jetadmin software) ● HP Jetdirect Printer Installer for UNIX-available for download from www.hp.com/support
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    press . For troubleshooting information, see the documentation that came with the print server. Communicating by using the HP Jetdirect embedded print server The HP LaserJet 9040n/9050n and the LaserJet 9040dn/9050dn have an embedded print server. If you cannot communicate with the printer over the
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    Web server Note Using the embedded Web server The HP LaserJet 9040/9050 series printers come equipped with an embedded Web server. Open the embedded Web server from a Web browser to obtain the following information about the printer: ● Control-panel messages ● Supplies levels and supplies ordering
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    Note Note Supported operating systems The HP Toolbox is supported for the HP Toolbox pages can be printed from the browser. To view the HP Toolbox On the Start menu, select Programs, select HP LaserJet 9040 or HP LaserJet 9050, and then select HP LaserJet Toolbox. You can also view the HP
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    problem with the printer, click the Refresh button to update the device status. ● Supplies Status. View detailed supplies status such as the percentage of toner page, you can set the frequency with which the HP Toolbox checks for printer alerts. The following settings are available: ● Less often
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    Other links Each page in the HP Toolbox contains links to the HP Web site for the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant SupportTM ● You must have Internet access to use any of these links. If you use a dial-up connection and did not connect
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    34 Chapter 1 Printer basics ENWW
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    2 Printing tasks This section presents information about the following basic printing tasks: ● Loading input trays ● Orienting media ● Basic printing instructions ● Selecting the output bin ● Printing envelopes ● Using the optional 3,000-sheet stacker ● Using the optional stacker/stapler ● Using the
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    side of labels and envelopes. Loading optional Tray 1 Optional Tray 1, which holds up to 100 sheets, is available for the printer. For paper specifications, see Paper specifications. To load optional Tray 1 for occasional one-time use Use this procedure if Tray 1 usually remains empty and is used
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    Note ENWW 4 Make sure that the paper fits under the tabs on the guides and that the stack does not extend above the load-level indicators. If TRAY 1 ANY SIZE ANY TYPE appears on the control-panel display, then the printer is ready for intermittent use of a variety of paper sizes and types. Press
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    avoid jams, print sheets of labels one at a time. 10 Adjust the paper guides so that they lightly touch the paper stack, but do not bend the paper. 11 Make sure that the paper fits under the tabs on the guides and does not extend above the load level indicators. Note If printing on
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    come with the printer. Tray 4 is an optional tray that holds up to 2,000 sheets of standard-size paper. For paper specifications, see Paper specifications. To load the left (Y) paper guide by pressing the tab on the guide and set the guide to the correct paper size. ENWW Loading input trays 39
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    store paper or other items in the area to the left of the paper guides. Doing so can permanently damage the tray. 4 Load (orient) the paper according to size. Note See Orienting media for instructions on loading preprinted, letterhead, and prepunched paper. 40 Chapter 2 Printing tasks ENWW
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    might prompt you to move the Custom/ Standard switch in the tray to another position. The printer might also prompt you to move the paper guides. Follow the instructions on the control panel, close the tray, and then repeat this procedure starting with step 7. 9 To change the type setting, use
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    that tray. 1 Open the tray until it stops. CAUTION 2 Press the tab on the front paper guide and slide the guide all the way out. 3 Press the tab on the left paper guide and slide the guide all the way out. For Tray 4, never store paper or other items in the area to the
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    media for instructions on loading preprinted, letterhead, and prepunched paper. 5 Adjust the left paper guide by pressing the tab on the guide and sliding the guide until it gently touches the paper. 6 Adjust the front paper guide by pressing the tab on the guide and sliding the guide until it
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    might prompt you to move the Custom/ Standard switch in the tray to another position. The printer might also prompt you to move the paper guides. Follow the instructions on the control panel, close the tray, and then repeat this procedure starting with step 9. 11 To change the type setting, use
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    Press the tab on the front (X) paper guide and slide the guide all the way out. 3 Press the tab on the left (Y) paper guide and slide the guide all the way out. 4 Load (orient) the paper according to size. Note See Orienting media for instructions on loading preprinted, letterhead, and prepunched
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    until it gently touches the paper. 7 Adjust the front (X) paper guide by pressing the tab on the guide and sliding the guide until it gently touches the paper. 8 Note the orientation of the paper, as well as the value of the X dimension and the Y dimension. The X and Y
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    prompt you to move the Custom/Standard switch in the tray to another position. The printer might also prompt you to move the paper guides. Follow the instructions on the control panel, close the tray, and then repeat this procedure starting with step 10. 12 Use or to select the unit of measure
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    To configure the paper type for the tray 1 On the control panel, press to open the menus. 2 Use or to scroll to PAPER HANDLING and then press . 3 Use or to scroll to TRAY X TYPE and then press . (X is the number of the tray that you want to configure.) 4 Use or to scroll to the correct type and then
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    up to 216 g/m2) (58 lb bond) Long edge toward feed direction; side to be printed on facing up. Letter or A4, including 1 Yes letterhead (weights up to 216 g/m2) (58 lb bond) NOTE For better duplexing performance, set the size and type for Tray 1. Long edge toward feed direction; first
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    ) (53 lb bond) Media Orientation Long edge toward feed direction; side to be printed on facing down. Letter or A4, including 2, 3, or 4 Yes letterhead (weights up to 199 g/m2) (53 lb bond) Note: When printing on paper that is both prepunched and preprinted/letterhead, orient the paper in the same
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    be printed on facing down. Other standard sizes 1 Yes and custom sizes (weights up to 216 g/m2) (58 lb bond) NOTE For better duplexing performance, side to be printed on facing down. Other standard sizes and custom sizes (weights up to 199 g/m2) (53 lb bond) 2, 3, or 4 Yes Short edge
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    (58 lb bond) Duplexed Either Media Orientation Long edge with holes toward feed direction; side to be printed on facing up. Prepunched Letter or A4 (weights up to 199 g/m2) (53 lb bond) 2, 3, or 4 Either Note: When printing on paper that is both prepunched and preprinted/letterhead, orient the
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    Letterhead mode. Alternate Letterhead mode Windows drivers include an Alternate Letterhead mode, which is configured in the Device Settings portion of the printer properties (in the Windows control panel). This mode causes all print jobs with media types of Letterhead and Preprinted to be treated
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    . If a setting is not available in the program or printer driver, you must set it at the printer control panel. To print 1 Make sure that paper is loaded in the printer. See Loading input trays or www.hp.com/ support/lj9050_lj9040 for instructions. 2 If you loaded a custom-size media in Tray 2, Tray
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    of paper in the correct (face-down) order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you up to 100 sheets of paper in face-up order as they exit the printer. A sensor causes the product to stop when the bin is full. Product
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    users or workgroups. Each bin can stack up to 250 sheets of paper. When an 8-bin mailbox device is connected to the printer, the default bin is the printer's standard top bin. Multifunction finisher output bins If you choose the multifunction finisher, the output bins are the upper bin (5) and the
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    specifications or go to www.hp.com/support/lj905_lj9040. Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the printer , see Preventing wrinkles on envelopes for instructions. To load envelopes in optional Tray
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    the envelopes. Make sure the envelopes fit under the tabs on the guides. 4 Change the fuser levers (see To change the fuser levers). To change the fuser levers 1 If an optional output device is installed, slide it away from the printer to access the left door. 2 Open the left door. WARNING! Avoid
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    into optional Tray 1. 2 In your program or in the printer driver, select optional Tray 1 as the source. 3 Set the appropriate envelope size and type. For envelope specifications, see Paper specifications, or go to www.hp.com/support/lj9050_lj9040. 4 If your program does not automatically format an
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    must be 64 to 199 g/m2 (17 to 53 lb) for all sizes that the engine supports Keep in mind these additional points: ● The stacker can hold up to 3,000 sheets. ● one sheet, or if it consists of more than 50 sheets, the printer will print the job. However it will not be stapled. Selecting the stapler You
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    Loading staples Load staples using this procedure. To load staples 1 Move the stacker/stapler away from the printer. 2 Open the stacker/stapler-unit door. 3 Lift up on the green tab on the empty staple cartridge and pull it out. ENWW Using the optional stacker/stapler 61
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    4 Insert the new staple cartridge so that it snaps into place. 5 Close the stapler-unit door and attach the stacker/stapler to the printer. 62 Chapter 2 Printing tasks ENWW
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    Using the optional multifunction finisher See the HP LaserJet 9040/9050 Getting Started Guide at www.hp.com/support/lj9050_lj9040 for more information about the following topics: ● Stapling documents ● Saddle stitching ● Printing booklets ● Adding a cover to a booklet Output features The optional
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    Loading staples 1 Open the stapler-unit door. 2 Slide the stapler-unit toward you. 3 Turn the large green knob until the blue dot appears in the window of the stapler-unit. 64 Chapter 2 Printing tasks ENWW
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    4 Turn the small green knob at the top of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit. CAUTION The blue dot must appear in the window of the stapler-unit before you remove the staple cartridge. If you try to remove the staple cartridge before the
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    guide that came with your program for information on making booklets. If you are using a program that does not support booklet making, you can create booklets by using your HP drivers. HP be a different weight from the rest of the booklet. fed into the printer short-edge first. The printer will ask for
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    the following paper sizes: ● A3 ● A4-Rotated (A4-R)* ● Letter-Rotated (Letter R)* ● Legal ● 11 x 17 See the Multifunction Finisher User's Guide at www.hp.com/support/lj9050_lj9040 for detailed information about making booklets. *A4-R and Letter-R are A4-size and Letter-size media that are rotated 90
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    the use guide that came with the 8-bin mailbox. Printing both sides of paper (duplexing) CAUTION Note The printer can automatically of paper 1 If necessary, configure the printer driver to recognize the duplexer. See the printer software help for instructions. 2 Load (orient) paper for duplexing.
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    Layout options for printing on both sides of paper The four print layout options are shown below. Select the binding and orientation options for this printer from the Print dialog box, if possible. The terminology in the Print dialog box for the binding edge might be different than the terms that
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    optional Tray 1. ● Use only labels recommended for laser printers. Make sure the labels meet the correct specifications. (See Paper specifications, or go to www.hp.com/support/lj9050_lj9040.) Failure to follow these instructions can damage the printer. Special cautions: ● Do not load optional Tray
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    the maximum temperature for the printer. ● Use only transparencies recommended for use in laser printers. ● Use the left specifications, see Paper specifications or go to www.hp.com/support/lj9050_lj9040. ● If you are printing from optional Tray 1, the edge of the paper feeding into the printer
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    72 Chapter 2 Printing tasks ENWW
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    3 Advanced printing tasks Overview This section presents these advanced printing tasks: ● Using features in the printer driver ● Setting the registration ● Using a different first page ● Including a blank back page ● Printing multiple pages on one sheet of paper ● Customizing optional Tray 1
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    features Look for Quick Sets, Scale to Fit (any page size to any page size), and Booklet Printing options in the Windows printer driver, or see the printer driver help for more information. Printing watermarks A watermark is a notice, such as "Top Secret," printed in the background of each page in
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    selecting a tray, the control-panel display returns to the SET REGISTRATION menu. 7 Use and to scroll to PRINT TEST PAGE and then press . 8 Follow the instructions on the printed page. ENWW Setting the registration 75
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    instructions are provided for Tray 1, however, you can print a different first page from other trays. 1 For Windows, select "Use different paper for first page" in your printer . (For manual feed, place paper in optional Tray 1 after the job is sent to the printer and the printer requests paper.)
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    select Use different paper for first page on the Paper tab of your printer driver, and then select Back Page. You can then select the paper one page on a single sheet of paper. This feature is available in some printer drivers and provides a cost-effective way to print draft pages. To print more
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    on.) When TRAY 1 SIZE=a specific size and TRAY 1 TYPE=a specific type is set at the printer control panel, an option appears in the PAPER HANDLING menu to configure size as well as type settings for optional Tray 1. Manually feeding paper from optional Tray 1 The manual feed feature is another way
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    on the package of paper. For supported types of paper, see Paper specifications or go to www.hp.com/support/lj9050_lj9040. The type and size settings can also be configured from the embedded Web server or HP Web Jetadmin software for networked printers. See the printer driver online help. To print
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    copy of a job and then print the additional copies. Follow the instructions below to gain access to the job retention features at the computer. Then, see the specific section for the type of job you want to create. If you turn the printer off, all QuickCopy, Proof and hold, and Private jobs are
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    the Stored Job option in the driver when printing from the printer. The stored job feature uses available RAM memory on the printer if the printer does not have a hard disk installed. For moderate to heavy use of this feature, HP recommends installing an optional hard disk. To create stored jobs
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    a PIN. See Printing a private job. Deleting a stored job Jobs stored on the printer hard disk accessory can be deleted from the control panel. To delete a stored job number of copies of a job and stores a copy on the printer hard disk accessory. Additional copies of the job can be printed later
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    , select the Stored Job option in the driver. The proof and hold feature uses available RAM memory on the printer if the printer does not have a hard disk installed. For moderate to heavy use of this feature, HP recommends installing an optional hard disk. ENWW Using the job-storage features 83
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    the remaining copies of a held job. Printing the remaining copies of a held job The user can print the remaining copies of a job held on the printer hard disk accessory from the control panel. To print a proof and hold job 1 Press . 2 Use or to scroll to Retrieve Job and then press . 3 Scroll
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    4 Security features Overview This section explains important security features available on your printer: ● Secure Disk Erase ● Security lock ● Job storage features ENWW Overview 85
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    is stored on flash-based printer non-volatile RAM (NVRAM) that retains default printer settings, page counts, and HP Web Jetadmin to set the Secure Disk Erase feature. Additional information For additional information about the HP Secure Disk Erase feature, see the HP support flyer or go to www.hp
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    the lock assembly separately, and then install it on the product. Job storage features Several job-storage features are available for the printer. These features include printing private jobs, storing print jobs, quick-copying jobs, and proofing and holding jobs. For more information about job
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    88 Chapter 4 Security features ENWW
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    5 Printer maintenance Overview This section explains basic printer maintenance. ● Cleaning the printer ● Printer maintenance kit ● Managing the print cartridge ● Print cartridge conditions ENWW Overview 89
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    expose the print cartridge to light for more than a few minutes. Cover the print cartridge when it is outside of the printer. If toner gets on your clothes, wipe it off with a dry cloth, and wash your clothes in cold water. Hot water sets toner into fabric. 90 Chapter 5 Printer maintenance ENWW
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    cartridge cavity. 4 Replace the print cartridge. 5 Turn the green lever back to the locked position. 6 Close the front cover, reconnect all cables, and turn the printer on. ENWW Cleaning the
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    have questions about how frequently you should use a maintenance kit, contact the support center at www.hp.com/support/lj9050_lj9040. When the PERFORM PRINTER MAINTENANCE message appears on the control panel, you need to purchase a printer maintenance kit and install the new parts. The part number
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    that the cartridge is a genuine HP part. If the printer control-panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP cartridge, go to www.hp.com/go/anticounterfeit. Non-HP print cartridges Hewlett-Packard Company cannot recommend use of non
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    supplies. To use the printer software 1 On the Start menu, select Programs, and then click HP toolbox. The HP Toolbox opens in a HP Web Jetadmin In HP Web Jetadmin, select the printer device. The device status page shows toner on the printer control panel (see System setup submenu). HP recommends that
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    the toner evenly inside the cartridge. Because of the new cartridge design, this is the only time that you need to rock the cartridge. Configuring alerts You can use HP Web Jetadmin or the embedded Web server in the printer to configure the system to alert you to problems with the printer. The
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    not send alerts in the form of an e-mail message. You can configure the HP Toolbox software to deliver only the alerts that you want to receive, and you can also specify how often the software checks the printer status. See HP Toolbox for more information. 96 Chapter 5 Printer maintenance ENWW
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    appear on the page, or if paper is wrinkled or curled, use this section to troubleshoot and solve the print quality problem. Solving common printer issues Before you can eliminate a printer problem, you must understand the location of the problem. Use the tables in this section to determine the
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    . If a small piece of paper is left in the printer, it could cause additional jams. If jams are a recurring problem, see Solving repeated paper jams. Loose toner might remain in the printer after a paper jam and cause output quality problems. These should clear up within a few pages. Jam locations
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    from this area. Carefully check to be sure you have removed all pieces of torn paper. 2 Open and close the right door to reset the printer. To clear jams inside the right door 1 Open the right door. 2 Check for paper in the right door area, and remove any paper from this
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    cover. Pull out and lift the green tab. 4 Remove any paper from this area by pulling it out of the printer. 5 Push the green lever down to original position. 6 Close the right door. To clear jams in Trays 2 and sure you have removed all pieces of torn paper. 100 Chapter 6 Problem solving ENWW
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    3 Close the tray. 4 Open and close the right door to reset the printer. To clear jams in optional Tray 4 1 Open the vertical transfer door on optional Tray 4. 2 Check for paper in this area, and remove any paper from
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    this area. Carefully check to be sure you have removed all pieces of torn paper. 5 Close optional Tray 4. 6 Close the vertical transfer door. 102 Chapter 6 Problem solving ENWW
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    duplex printing accessory (duplexer) To clear jams in the duplex printing accessory 1 If an optional output device is installed, slide it away from the printer to access the left door. 2 Open the left door and carefully pull out any paper from area. WARNING! Avoid touching the adjacent fusing area
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    5 Open the front door. 6 Check for paper in the duplex printing accessory area, and remove any paper by pulling it out of the printer. Be careful not to tear the paper. 7 Reinstall the duplex printing accessory by sliding it back into the slot until it locks into place. 8 Close
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    the output area, slowly and carefully pull the paper straight out of the printer so that it does not tear. 2 Open the left door and carefully area. (If an optional output device is installed, first move it away from the printer to access the left door.) 3 Close all open doors. If an optional output
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    ! Avoid touching the adjacent fusing area. It can be hot. 3 Remove any jammed or damaged paper from this area by pulling it out of the printer. 4 Press down on the green tab and carefully check for paper. Be sure to remove all pieces of torn paper. 5 Close the left door. If
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    To clear jams in the multifunction finisher 1 Open the finisher cover. 2 Slowly and carefully pull the paper straight out of the finisher so that it does not tear. 3 Close the finisher cover. ENWW Clearing jams 107
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    4 Move the finisher away from the printer. 5 Carefully remove any paper from the printer output area. 6 Carefully remove any paper from the finisher input area. 7 Open the stapler-unit door. 108 Chapter 6 Problem solving ENWW
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    8 To clear a booklet jam, turn the bottom green knob clockwise to remove the booklet. 9 Close the stapler-unit door. 10 Reattach the finisher. ENWW Clearing jams 109
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    To clear a staple jam from the optional stacker/stapler 1 Slide the stacker/stapler away from the printer. 2 Open the stapler-unit door. 3 On the staple cartridge, lift up on the green tab and pull the cartridge out. 110 Chapter 6 Problem solving ENWW
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    4 Pull the cartridge lever up. 5 Remove the jammed staple. 6 Push the cartridge lever down. 7 Insert the staple cartridge so that it snaps into place. 8 Close the stapler-unit door. ENWW Clearing jams 111
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    9 Reattach the stacker/stapler to the printer. Note The stapler needs to reload after clearing a staple jam, so the first few documents (no more than five) jam from the multifunction finisher 1 Open the stapler-unit door. 2 Slide the stapler unit toward you. 112 Chapter 6 Problem solving ENWW
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    3 Turn the large green knob until the blue dot appears in the window of the stapler unit. 4 Turn the small green knob at the top of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit. CAUTION The blue dot must appear in the window of the stapler unit before
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    6 Pull up on the lever labeled with a green dot. 7 Remove the damaged staple. 8 Press down on the lever that is labeled with a green dot. 9 Reinstall the staple cartridge. 10 Slide the stapler unit into the finisher. 114 Chapter 6 Problem solving ENWW
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    11 Close the stapler-unit door. In rare instances, a staple jam might occur in the upper half of the stapler head. 1 Follow steps 1 through 4 for clearing a staple jam from the multifunction finisher (see To clear a staple jam from the multifunction finisher). 2 Locate the damaged staple at the back
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    that the paper in use is not thicker or heavier than what the 8-bin mailbox supports. See Paper specifications. 1 Move the 8-bin mailbox away from the printer. To do this, stand on the left side of the printer and pull the 8-bin mailbox straight toward you. 2 Carefully remove the upper (face-up
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    specifications, problems can occur. 6. The printer might be dirty. Clean the printer as described in Cleaning the printer, or go to www.hp.com/support/lj9050_lj9040. 7. Check that all damaged or jammed paper is removed from printer. If the jams continue, contact your HP-authorized service
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    select Cancel Job to clear the job and eliminate the message. ● If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/lj9050_lj9040.) 118 Chapter 6 Problem solving ENWW
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    go to www.hp.com/support/lj9050_lj9040.) Checking paper path The engine is rotating its rollers to check for possible paper jams. Some pages might be ejected. CHOSEN PERSONALITY NOT AVAILABLE To continue press alternates with For help press A print job requested a printer language (personality
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    must be closed for printing to continue. Creating... CLEANING PAGE The printer is generating the cleaning page. DATA RECEIVED To print last page press The printer has received data but is waiting for a form feed or to the previous screen and retype the PIN. 120 Chapter 6 Problem solving ENWW
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    A job is sent that requires a specific type and size that is not available size that was requested. MANUALLY FEED [TYPE] [SIZE] HP print cartridge, go to www.hp.com/go/anticounterfeit. Any printer repair that is required as a result of using a non-HP print cartridge is not covered under the printer
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    printer maintenance kit, see the HP support flyer or go to www.hp.com/support/lj9050_lj9040. Performing upgrade The printer is performing a firmware upgrade. Receiving upgrade The printer is receiving a firmware will continue until no more toner is available. REPLACE STAPLER Problem solving ENWW
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    cannot be stored on the printer because of a memory, disk, or configuration problem. If job name is HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/lj9050_lj9040.) 20 INSUFFICIENT MEMORY For help press alternates with To continue press The printer
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    turn off then on A critical firmware error has occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) 124 Chapter 6 Problem solving ENWW
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    on. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) 53.xy.zz CHECK RAM DIMM SLOT [X] To continue press There is a problem with the printer memory. The DIMM that caused the error will not be
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    turn off then on. A problem exists with the printer firmware. To continue, turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040. 64 ERROR For help
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    hardware error occurred. Turn the printer off, and then turn the printer on. If the message persists, remove the duplexer and resume single-sided printing. Contact an HP-authorized service or support provider. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040. 8x.yyyy EIO ERROR
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    the examples in the image defect table to determine which print quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the
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    is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) Gray background ● Do not use paper that has already been run through the printer. ● Print a few more pages to see if the problem corrects itself. ● Turn over the stack
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    is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) Misformed characters ● Print a few more pages to see if the problem corrects itself. ● Make sure that the environmental specifications for the printer are being met (see
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    HP specifications (see Paper specifications). ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications problem corrects itself. ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications).
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    when printed, first ensure that you are using supported types of envelopes. Then, use the following procedure door (If an optional output device is installed, first slide it away from the printer). WARNING! Avoid touching the adjacent fusing area. It can be HOT. 2 Locate 6 Problem solving ENWW
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    guides are set correctly. Display is blank, and internal fans are not running. Make sure that the printer power is on. Press all of the buttons on the printer control panel to see if one is stuck; contact your HP-authorized service representative if this does not resolve the problem. Messages
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    this does not identify the problem, try turning off Resource guides are adjusted correctly for the paper size you are using. (See Loading input trays, or go to www.hp.com/support/lj9050_lj9040.) Cannot clear MANUALLY FEED [TYPE] [SIZE] message. ● A previous print job might still be in the printer
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    if the problem is with your program or with your printer driver. (For example, C:\dir>LPTn where n is the number of the computer port the printer is supported paper weights and sizes. (See Paper specifications, or go to www.hp.com/support/ lj9050_lj9040.) ENWW Solving common printer issues 135
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    parallel printer cable might be defective. Use a high-quality cable. (See the HP support flyer, or go to www.hp.com/support/ lj9050_lj9040 for an HP cable the fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (see Software for Macintosh computers). ● If the
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    paper is loaded. (See Loading input trays, or go to www.hp.com/support/ lj9050_lj9040.) Close the trays. Network or shared printer problems. Check for network or shared printer problems by connecting your computer directly to the printer and printing from a program that you know works. If you
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    range. (See Paper specifications, or go to www.hp.com/support/ lj9050_lj9040.) ● Make sure the paper guides are adjusted properly and are not skewed. (See Loading input trays, or go to www.hp.com/ support/lj9050_lj9040.) ● Perform preventive maintenance if requested by the printer. Printer does not
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    is not correctly configured, see the HP LaserJet 9050/9040 Series Printer Getting Started Guide for configuration information. ● If connected to a network, print a Jetdirect configuration page to check for interface or network problems (see Configuration page). Printer is usually slow to respond
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    available in the printer. (See your software program manual for more information problem (see your network administrator). ● Check the line voltage to make sure that it is steady and within printer specifications. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) Turn the printer
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    whichever is applicable for your OS version.) ● Make sure the computer and printer are on the same network. From Control Panels in the Apple menu, Computer, Inc. For more information, see the HP support flyer or go to www.hp.com/support/lj9050_lj9040. Type has been specified as labels,
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    for the printer. These include: ● Printer status page This page shows the printer control panel and also appear. ● Configuration page The printer configuration page appears on this site in the printer. ● Usage page This page shows how much of each media type has been used by the printer.
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    the IP address and server for the printer. Networking pages The network pages of the embedded Web server provide access to HP Jetdirect network configuration parameters and status. These and configuration page settings that are useful in troubleshooting. ENWW Using the embedded Web server 143
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    control panel, you can print these pages, which contain information about the printer configuration: ● Menu map ● Configuration page ● Supplies Status page ● Usage page ● File Directory page then press . 3 Use or to scroll to Print Configuration and then press . 144 Chapter 6 Problem solving ENWW
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    Started Guide that came with the printer. From the printer control panel, you can print pages that give details about the printer and path test Use this procedure to print these information pages. Then, see the specific sections below for more information about each page. Menu map To see the current
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    the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and printer languages. If an HP Jetdirect print server is installed, an HP Jetdirect configuration page will print
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    you know when you should schedule the next preventative maintenance. The supplies status page contains the following information: HP LaserJet 9050 series printer supplies status page 1 2 1 3 4 1 Cartridge Information indicates the amount of toner available in the print cartridge, estimated pages
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    page contains the following information: 1 2 3 4 1 Product Name and Printer Name indicate the series of HP LaserJet printer in use. 2 Usage Totals indicates types of pages that have been printed, been used. 4 Coverage indicates the amount of toner used on a page. 148 Chapter 6 Problem solving ENWW
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    select the designated font. (See the legend at the bottom of the font list page.) ● Font # is the number used to select fonts from the printer control panel (not the software application). Do not confuse the font # with the font ID, described below. The number indicates the DIMM slot where the
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    contains the following information: 1 2 3 1 HP Jetdirect Configuration indicates the printer status, model number, hardware address, firmware version, port select, port configuration, auto negotiation for TCP/IP, IPX/SPX, Novell/NetWare, AppleTalk, and DLC/LLC. 150 Chapter 6 Problem solving ENWW
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    jam. The second page of the event log is the manufacturing page. This page contains information that might assist HP Customer Care representatives in solving possible printer problems. To print an event log 1 Press . 2 Use or to scroll to Diagnostics and press . 3 Use or to scroll to Print Event
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    path test can be used to verify that various paper paths are working properly or to troubleshoot problems with tray configuration. To print a paper path test 1 Press . 2 Use or starts. See the user guide for each accessory device that is attached to the printer. 152 Chapter 6 Problem solving ENWW
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    Overview This section presents some of the printer specifications. ● Paper specifications ● Environmental specifications Paper weight equivalence table Use this table to determine approximate equivalent basis weight in weight specifications other than U.S. bond weight. For example, to determine the
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    CHP420 Description or use Replacement HP maximum capacity, smart print cartridge. Specifically engineered for use with HP LaserJet monochrome printers. Specifications: 4.3 mil thickness. Two-sided coating. For use with HP Color LaserJet and HP LaserJet monochrome printers. Coated paper, good for
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 157
    HPE1420 Description or use Enhances performance for all HP LaserJet printers. Heavier for letterhead, high-value memos, legal documents, direct mail, and correspondence. Specifications: 96 bright, 24 lb. For use with laser and inkjet printers. Created especially for small offices and home offices
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    in this manual. Paper that does not meet these guidelines can cause the following problems: ● Poor print quality ● Increased jams and multiple-sheet feeds ● Premature wear on the printer, requiring repair For best results, use only HP brand paper and print media. Hewlett-Packard cannot recommend
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    Note ENWW Supported sizes of paper for input and output For more information on an optional HP output device, see the user guide that came with the product. Tray or Bin Capacity Paper Weight Optional Tray ● Custom types: Transparencies 64 to 199 g/m2 (17 to 53 lb bond) Paper specifications 157
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    Tray or Bin Capacity Paper Weight Left output bin Up to JIS B5 ● Standard undetectable sizes: 8K, 16K ● Custom sizes ● Custom types: Duplexing is not supported for envelopes, labels, or transparencies 64 to 199 g/m2 (17 to 53 lb bond) Optional 3,000 bin 158 Appendix A Specifications ENWW
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    Tray or Bin Capacity Paper Weight Optional multifunction finisher Up to 1,000 sheets of stacked 20 lb bond for Letter and A4 (up to 50 sheets stapled), and 500 sheets to 135 g/m2 (16 to 36 lb bond) in 8 mailbox bins ● 60 to 216 g/m2 (16 to 58 lb bond) in upper bin ENWW Paper specifications 159
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    printer fusing temperature (392°F or 200°C for 0.1 second). Resolving issues with paper and other print media Use this section to resolve common problems with paper and other print media. Symptom Problem Solution Poor print quality or toner adhesion, problems 160 Appendix A Specifications ENWW
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    . ● Use long-grain paper. Use paper free of cutouts or perforations. Use supported types of paper. Remove paper, fan it, and reload paper. Labels To avoid damaging the printer, use only labels recommended for use in monochrome laser printers. Never print on the same sheet of labels more than once
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 164
    specifications for supported envelope weight. ● Construction: Prior to printing, envelopes should lay flat with less than 6 mm (0.3 inch) curl and should not contain air. (Envelopes that trap air can cause problems For optimum printer performance, do , stacking problems, jams, poor toner fusing,
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    ) (110-127V) (220-240V) Off (110-127V) (220-240V) HP LaserJet 9050 1,000 Watts 200 Watts 21 Watts 0.5 Watts HP LaserJet 9050n 1,000 Watts 200 Watts 21 Watts 0.5 Watts HP LaserJet 9050dn 1,000 Watts 200 Watts 21 Watts 0.5 Watts HP LaserJet 9040 900 Watts 200 Watts 21 Watts 0.5 Watts
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 166
    , in pages per minute (ppm) Expandable memory 50°F to 91°F (10°C to 32.5°C) 10% to 80% -40°F to +60°F 15% to 90% 50 ppm (HP LaserJet 9050 series printer) or 40 ppm (HP LaserJet 9040 series printer) Up to 512 MB total, using optional accessory memory DDR DIMMs 164 Appendix A Specifications ENWW
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    ● Diagnostics menu provides information about the printer that administrators and service technicians can use to define settings, see usage information, and troubleshoot problems. ● The Service menu allows service technicians to monitor printer status and to provide appropriate assistance during
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    to the online READY state when the page is completed. PRINT PCL FONT LIST Generates a typeface list of all PCL fonts available on the printer. The printer will return to the online READY state when the page is completed. PRINT PS FONT LIST Generates a typeface list of all PS fonts available
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 169
    paper to print on. Some items in this menu (such as duplex and manual feed) are available from specific software programs, or from the printer driver (if the appropriate driver is installed). Printer driver and software program settings override control-panel settings. For more information, see
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    1 to 32,000. Use the numeric keypad to select the number of copies. Note It is best to set the number of copies from the printer driver or software application. (Driver and software settings override control-panel settings.) LETTER LEGAL A4 EXECUTIVE 11X17 A3 B4(JIS) B5(JIS) CUSTOM A5 LETTER
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 171
    flyer or go to www.hp.com/support/lj9050_lj9040. DUPLEX BINDING=LONG EDGE LONG EDGE SHORT EDGE Allows the user to change the binding edge for duplex printing. The menu item is displayed when a duplex printing accessory is installed in the printer and DUPLEX=ON. OVERRIDE A4/ YES LETTER= NO
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    PS ON ERRORS=OFF OFF PRINT PDF OFF ERRORS= OFF ON Explanation Select the version of Courier font to use: REGULAR: The internal Courier font available on the HP LaserJet 4 Series printers. DARK: The internal Courier font available on the HP LaserJet III Series printers. Both fonts are not
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    features in the printer driver. Item HP LaserJet 9040). LOW: Low temperature, prints at 50 ppm (40 ppm for the HP LaserJet 9040). HIGH1: Raises the temperature, prints at 50 ppm (40 ppm for the HP LaserJet For a complete list of supported paper types, see Paper specifications. CAUTION If you change
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    bitmapped fonts and graphics, and for compatibility with the HP LaserJet III family of printers. 600: Produces high print quality at maximum product usually produces the best results. Note It is best to change the toner density from the driver or software application. (Driver and software settings
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    card in slot 1 is shown. TRAY BEHAVIOR USE REQUESTED TRAY MANUAL FEED PROMPT PS DEFER MEDIA Specifies the behavior of the tray by indicating which tray the printer should print from. USE REQUESTED TRAY sets the tray that the printer should print from for specified jobs. The values for this menu
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 176
    ). Possible values are determined by which valid languages are installed in the printer. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the printer does not automatically switch from one language to another unless
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    language switching.) EIO X Jetdirect submenu The EIO (enhanced input/output) submenu appears only when an EIO device is installed in an EIO slot on the printer (such as an HP Jetdirect print server). The items in the menu depend on the particular accessory product installed. If the
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    renew the DHCP lease. The print server requests to renew the current YES DHCP lease. MANUAL SETTINGS IP ADDRESS The unique IP address of the printer. SUBNET MASK The subnet mask for the printer. SYSLOG SERVER DEFAULT GATEWAY IDLE TIMEOUT The IP address of the syslog server used to receive
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 179
    Specifies the proxy server to be used by embedded applications in your printer. A proxy server is typically used by network clients for Internet contact your Independent Service Provider (ISP) for the proxy server address. Enter the port number used by the proxy server for client support. The port
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 180
    Item DIAGNOSTICS Options Values Explanation LOOPBACK YES TEST NO PING TEST DEST IP PACKET SIZE TIMEOUT COUNT PRINT RESULTS EXECUTE PING RESULTS PACKETS SENT PACKETS RECEIVED CAUTION This test will erase your TCP/IP configuration. YES the loopback test will be initiated. NO the loopback
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 181
    select these items. Reset the product only under the following circumstances: ● You want to restore the printer default settings. ● Communication between the product and computer has been interrupted. ● You are having problems with a port. The items in the Resets submenu will clear all memory in the
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 182
    use this menu to troubleshoot jam and print handling features of the printer. SOURCE=TRAY 2 Specifies if paper from all of the trays or from a specific tray is used when during the paper path test. Service menu The Service menu is locked. A service technician must type a PIN to open the
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 183
    standard printer memory, flash memory cards can be used to permanently store downloaded items in the printer, even when the printer is off. The printer supports Type on previous HP LaserJet printers are not compatible with this printer. You might want to add more memory to the printer if you often
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 184
    of memory allowed for each DIMM slot. On the HP LaserJet 9040/9050 base model, to obtain 512 MB of memory, you need to remove the 64 MB that came with the printer and replace it with 256 MB. On the HP LaserJet 9040n/9050n and the HP LaserJet 9040dn/9050dn, to obtain 512 MB of memory, you need
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 185
    not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory. (Press 22 on the numeric keypad when the printer is idle.) 2 Turn the printer off. Disconnect the power cord and any cables. 3 Loosen the two captive thumb screws on the
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 186
    on each side of the DIMM snap inward into place. (To remove a DIMM, the locks must be released.) 7 Slide the formatter board back into the printer and tighten the two screws. 184 Appendix
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 187
    . CAUTION To install a flash memory card Do not insert a flash memory card that is designed for use with a digital camera into the printer. The printer does not support photo printing directly from a flash memory card. If you install a camera-type flash memory card, a message asking if you want to
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 188
    3 Grasp the screws and pull the formatter board out of the printer. Place it on a flat, nonconductive surface. 4 Remove the compact slot marked "Firmware Slot" is reserved for firmware only. Slots 2 and 3 should be used for all other solutions. 186 Appendix C Printer memory and expansion ENWW
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 189
    6 Slide the formatter board back into the printer and tighten the two screws. 7 Plug in the power cord and connect all cables. Turn the printer on. ENWW Installing memory and fonts 187
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 190
    Checking memory installation Note Follow this procedure to verify that memory is installed correctly: 1 Check that READY appears on the printer control-panel display when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. 2 Press 22 on the numeric
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 191
    Hewlett-Packard constantly introduces new software tools for use with your printer and accessories. These tools are available from the Internet free of charge. (See the HP support flyer or go to www.hp.com/support on a mass storage device, or use the LaserJet Utility on a Macintosh. 4 After you have
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 192
    190 Appendix C Printer memory and expansion ENWW
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 193
    U.S. registered mark. As an ENERGY STAR Partner, Hewlett-Packard Company has determined this product meets ENERGY STAR Guidelines for energy efficiency. For more information, see www.energystar.gov. Toner consumption Draft mode uses significantly less toner, which might extend the life of the print
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 194
    market where HP LaserJet supplies are sold. Postage-paid and pre-addressed labels are included within the instruction guide in most HP LaserJet print the HP LaserJet Printer Family Media Specifications Guide. See www.hp.com/support/ lj9050_lj9040 for ordering information. The printer is suited
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 195
    Material safety data sheet Material Safety Data Sheets (MSDS) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/community/environment/productinfo/safety. For more information To obtain information about these environmental topics: ● Product environmental
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 196
    194 Appendix D Regulatory information ENWW
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 197
    E Using accessibility shortcut keys in the Help Viewer The following topics describe how you can navigate in this user guide. ● Using F6 to switch between the Navigation and Topic Panes ● Shortcut keys for the Help Viewer ● Shortcut keys for the Contents tab ● Shortcut keys for
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 198
    To move forward to the next topic (provided you have viewed it ALT+RIGHT ARROW, or ALT+O, and then just previously). press F To turn on or off search highlighting. ALT+O, and then press O To refresh the topic that appears in the Topic pane (this is useful if you have linked to a Web page). F5,
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 199
    Shortcut keys for the Favorites tab To display the Favorites tab. To add the currently displayed topic to the Favorites list. To select a topic in the Favorites list. To display the selected topic. To remove the selected topic from the list. ALT+I ALT+A ALT+P, and then UP ARROW and DOWN ARROW ALT
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 200
    198 Appendix E Using accessibility shortcut keys in the Help Viewer ENWW
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 201
    F Using the HTML Help Viewer The following topics provide information about navigating and using this guide. For more information, click one of the following topics: ● Getting more out of help ● To find a help topic ● To create a list of favorite help topics ●
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 202
    To create a list of favorite help topics 1 Locate the Help topic you want to make a favorite topic. 2 Click the Favorites tab, and then click Add. Notes ● To return to a favorite topic, click the Favorites tab, select the topic, and then click Display. ● If you want to rename a topic, select the
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 203
    Using the shortcut menu commands There are several commands on the shortcut menu that you can use to display and customize information. Note Command Description Right-click in the table of contents, and then click Open All. Opens all books or folders in the table of contents. This command only
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 204
    202 Appendix F Using the HTML Help Viewer ENWW
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 205
    136 stapling, troubleshooting 137 8-bin mailbox bins, types of 56 capacity 9 features 68 jams, clearing 116 lights, status 17 locating 14 paper sizes supported 159 part number 11 A A4 paper override settings 169 Wide A4 settings 170 accessories, part numbers 10 acoustical specifications 164 action
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 206
    179 Retrieve job menu 166 Service menu 180 settings, changing 16 settings, overriding 74 System setup submenu 173 copies, number of 168 count, printer maintenance 92 204 Index counts, page 146, 151 Courier font settings 170 covers, booklet 66 creases, troubleshooting 131 crop marks, printing 71
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 207
    80 printer 7 software 18 feeding modes, trays 78, 79 file directory, printing 144, 166 finding help topics 199, 200 finisher, multifunction. See multifunction finisher firmware error messages 124 upgrading 9 first page different paper for 76 speed, specifications 7 speed, troubleshooting 136
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 208
    drivers 20 HP Premium Choice LaserJet Paper 154 HP Printing Paper 155 HP Printing Supplies Returns and Recycling Program 192 HP Toolbox alerts, setting up 96 features 28, 31 toner level, checking from 94 HP Web Jetadmin alerts, configuring 95 features 27 firmware upgrades 9 toner level, checking
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 209
    70 specifications 161 toner, troubleshooting 130 low print cartridges, settings 174 M Macintosh Appletalk settings 177 Chooser, troubleshooting 141 communications, troubleshooting 141 driver settings 21 drivers included 19 HP LaserJet Utility 23 installing software 25 operating systems supported
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 210
    modes 171 HP 154 labels 70 letterhead 53 loading 36 orientation 49 prepunched, loading 52 recycled 155 sizes, supported 157 small, mode for 172 special 70 specifications 156, 160 standard-size, loading 39, 42 tray selection 79 troubleshooting 160 type, setting default 169 types supported 160 weight
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 211
    152 paper sizes supported 157 selecting 56, 169 stacker 55 stacker/stapler 55 troubleshooting 138 output quality cleaning page, printing 95 settings 171 troubleshooting 128 overhead transparencies HP LaserJet 154 loading 53 printing 71 specifications 161 overprints, troubleshooting 136 override A4
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 212
    , printing 146 printer maintenance kit ordering 122 part numbers 13 replacing 92 status 147 printer status page, embedded Web server 142 printing basic instructions 54 private jobs 81 proof and hold jobs 84 QuickCopy jobs 83 stored jobs 82 troubleshooting 134 Printing Paper, HP 155 Printing submenu
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 213
    , tray 75, 171 releasing jobs private 81 proof and hold 84 stored 82 removing software 26 repeating defects, troubleshooting 130 replacing print cartridges 95 printer maintenance kit 92 reports configuration page 146 event log 151 font lists 149 JetDirect page 150 menu map 145 printing 144
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 214
    130 specks, troubleshooting 95, 129 usage information 148 washing off clothing 90 toner cartridges. See print cartridges Toolbox, HP alerts, setting up 96 features 28, 31 toner level, checking from 94 transparencies fuser mode 171 HP LaserJet 154 loading 53 printing 71 specifications 161 Tray
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 215
    14 paper sizes supported 157 registration 75 settings 167 troubleshooting 134 Tray 3 capacity 8 custom-size paper specifications 71 jam locations return settings 171 HP Jetdirect Printer Installer utility 27 support 18 Update Now button 19 upgrading EIO cards supported 9 firmware 9 memory 181,
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 216
    wave, troubleshooting 131 Web Jetadmin alerts, configuring 95 features 27 firmware upgrades 9 toner level, checking from 94 Web sites anticounterfeit 93 Electronic Industries Alliance 192 environmental information 193 firmware upgrades 9 Material Safety Data Sheet (MSDS) 193 paper specifications 156
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 217
  • HP Q7699A | HP LaserJet 9040/9050 - User Guide - Page 218
    © 2005 Hewlett-Packard Development Company, L.P. www.hp.com *Q3721-90940* *Q3721-90940* Q3721-90940
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HP LaserJet 9040/9050
User Guide