IBM 8840 Hardware Maintenance Manual - Page 113

drive, checkout, built-in, fault, messages, Undetermined, problems

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Hard disk drive checkout Note: See "System" on page 108 to determine which components a field service technician should replace. Message Action Hard drive x removal detected (level-critical; hard drive x has been removed) Information only, take action as appropriate. Host built-in self test (BIST) Note: See "System" on page 108 to determine which components a field service technician should replace. Message Action Host fail (level-informational; built-in self-test for the host failed) 1. Reseat the microprocessor. 2. Reseat the VRM. 3. Microprocessor. Bus fault messages Note: See "System" on page 108 to determine which components a field service technician should replace. Bus fault messages Message Action Failure reading I2C device. Check devices on bus 0. 1. If installed, reseat the cable between Remote Supervisor Adapter and the Remote Supervisor Adapter connector on the PCI riser card. 2. Memory DIMMs. 3. System board. Failure reading I2C device. Check devices on bus 1. 1. Reseat the cable between the operator information panel and system board. 2. Operator information panel. 3. System board. Failure reading I2C device. Check devices on bus 2. 1. Reseat the cable between system board and the power supply (power cage assembly). 2. Power cage assembly. 3. Power supply. 4. System board. Failure reading I2C device. Check devices on bus 3. 1. Reseat the cable between the hard disk drive backplane and the connector of system board. 2. Hard disk drive backplane. 3. System board. Failure reading I2C device. Check device on bus 4. System board Undetermined problems Use the information in this section if the diagnostic tests did not identify the failure, the devices list is incorrect, or the system is inoperative. Chapter 6. Symptom-to-FRU index 103

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Hard
disk
drive
checkout
Note:
See
“System”
on
page
108
to
determine
which
components
a
field
service
technician
should
replace.
Message
Action
Hard
drive
x
removal
detected
(level-critical;
hard
drive
x
has
been
removed)
Information
only,
take
action
as
appropriate.
Host
built-in
self
test
(BIST)
Note:
See
“System”
on
page
108
to
determine
which
components
a
field
service
technician
should
replace.
Message
Action
Host
fail
(level-informational;
built-in
self-test
for
the
host
failed)
1.
Reseat
the
microprocessor.
2.
Reseat
the
VRM.
3.
Microprocessor.
Bus
fault
messages
Note:
See
“System”
on
page
108
to
determine
which
components
a
field
service
technician
should
replace.
Bus
fault
messages
Message
Action
Failure
reading
I2C
device.
Check
devices
on
bus
0.
1.
If
installed,
reseat
the
cable
between
Remote
Supervisor
Adapter
and
the
Remote
Supervisor
Adapter
connector
on
the
PCI
riser
card.
2.
Memory
DIMMs.
3.
System
board.
Failure
reading
I2C
device.
Check
devices
on
bus
1.
1.
Reseat
the
cable
between
the
operator
information
panel
and
system
board.
2.
Operator
information
panel.
3.
System
board.
Failure
reading
I2C
device.
Check
devices
on
bus
2.
1.
Reseat
the
cable
between
system
board
and
the
power
supply
(power
cage
assembly).
2.
Power
cage
assembly.
3.
Power
supply.
4.
System
board.
Failure
reading
I2C
device.
Check
devices
on
bus
3.
1.
Reseat
the
cable
between
the
hard
disk
drive
backplane
and
the
connector
of
system
board.
2.
Hard
disk
drive
backplane.
3.
System
board.
Failure
reading
I2C
device.
Check
device
on
bus
4.
System
board
Undetermined
problems
Use
the
information
in
this
section
if
the
diagnostic
tests
did
not
identify
the
failure,
the
devices
list
is
incorrect,
or
the
system
is
inoperative.
Chapter
6.
Symptom-to-FRU
index
103