IBM 8840 Hardware Maintenance Manual - Page 91

code/symptom

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Note: See "System" on page 108 to determine which components a field service technician should replace. Error code/symptom FRU/action 1962 (Drive does not contain a valid boot sector) 1. Verify that a startable operating system is installed. 2. Run diagnostics. 3. Hard disk drive. 4. SCSI backplane. 5. Cable. 6. System board. 2400 (Video controller test failure) 1. Video adapter (if installed) 2. System board 2462 (Video memory configuration error) 1. Video adapter (if installed) 2. System board 5962 (IDE CD-ROM drive configuration error) 1. Run the Configuration/Setup Utility program. 2. DVD-ROM drive. 3. DVD-ROM power cable. 4. IDE cable. 5. System board. 6. Battery. 8603 (Pointing-device error) 1. Pointing device 2. System board 0001200 (Machine check architecture error) 1. Microprocessor 1 2. Optional microprocessor 2 00012000 (Microprocessor machine check) 1. Microprocessor 2. System board 00019501 (Microprocessor 1 is not functioning check VRM and microprocessor LEDs) 1. VRM 1 2. Microprocessor 1 3. System board 00019502 (Microprocessor 2 is not functioning check VRM and microprocessor LEDs) 1. VRM 2 2. Microprocessor 2 00019701 (Microprocessor 1 failed) 1. Microprocessor 1 2. System board 00019702 (Microprocessor 2 failed) 1. Microprocessor 2 2. System board 00180100 (A PCI adapter has requested memory resources that are not available.) 1. Reorder the adapters in the PCI slots. It is important that your startup device is positioned early in the startup-device order so that it is run by POST. 2. Ensure that the PCI adapter and all other adapters are set correctly in the Configuration/Setup Utility program Utility program. If the memory resource settings are not correct, change the settings. 3. If all memory resources are being used, you might need to remove an adapter to make memory available to the PCI adapter. Disabling the adapter BIOS on the adapter might correct the error. (See the documentation provided with the adapter.) Chapter 6. Symptom-to-FRU index 81

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Note:
See
“System”
on
page
108
to
determine
which
components
a
field
service
technician
should
replace.
Error
code/symptom
FRU/action
1962
(Drive
does
not
contain
a
valid
boot
sector)
1.
Verify
that
a
startable
operating
system
is
installed.
2.
Run
diagnostics.
3.
Hard
disk
drive.
4.
SCSI
backplane.
5.
Cable.
6.
System
board.
2400
(Video
controller
test
failure)
1.
Video
adapter
(if
installed)
2.
System
board
2462
(Video
memory
configuration
error)
1.
Video
adapter
(if
installed)
2.
System
board
5962
(IDE
CD-ROM
drive
configuration
error)
1.
Run
the
Configuration/Setup
Utility
program.
2.
DVD-ROM
drive.
3.
DVD-ROM
power
cable.
4.
IDE
cable.
5.
System
board.
6.
Battery.
8603
(Pointing-device
error)
1.
Pointing
device
2.
System
board
0001200
(Machine
check
architecture
error)
1.
Microprocessor
1
2.
Optional
microprocessor
2
00012000
(Microprocessor
machine
check)
1.
Microprocessor
2.
System
board
00019501
(Microprocessor
1
is
not
functioning
-
check
VRM
and
microprocessor
LEDs)
1.
VRM
1
2.
Microprocessor
1
3.
System
board
00019502
(Microprocessor
2
is
not
functioning
-
check
VRM
and
microprocessor
LEDs)
1.
VRM
2
2.
Microprocessor
2
00019701
(Microprocessor
1
failed)
1.
Microprocessor
1
2.
System
board
00019702
(Microprocessor
2
failed)
1.
Microprocessor
2
2.
System
board
00180100
(A
PCI
adapter
has
requested
memory
resources
that
are
not
available.)
1.
Reorder
the
adapters
in
the
PCI
slots.
It
is
important
that
your
startup
device
is
positioned
early
in
the
startup-device
order
so
that
it
is
run
by
POST.
2.
Ensure
that
the
PCI
adapter
and
all
other
adapters
are
set
correctly
in
the
Configuration/Setup
Utility
program
Utility
program.
If
the
memory
resource
settings
are
not
correct,
change
the
settings.
3.
If
all
memory
resources
are
being
used,
you
might
need
to
remove
an
adapter
to
make
memory
available
to
the
PCI
adapter.
Disabling
the
adapter
BIOS
on
the
adapter
might
correct
the
error.
(See
the
documentation
provided
with
the
adapter.)
Chapter
6.
Symptom-to-FRU
index
81