IBM 8840 Hardware Maintenance Manual - Page 96

ServeRAID, Hardware, Maintenance, Manual

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Page 96 highlights

Note: See "System" on page 108 to determine which components a field service technician should replace. Error code/symptom FRU/action 035-XXX-S99 (Failed RAID test on PCI slot S. S = number of failing PCI slot. Check the system-error log and BMC log before replacing a FRU.) 1. Adapter 2. SCSI backplane 3. Cable 035-XXX-SNN Hard disk drive with SCSI ID nn on RAID adapter in PCI slot s. (Check system-error log and BMC log before replacing a FRU. s = number of failing PCI slot, nn = SCSI ID of failing fixed disk.) 035-253-S99 (RAID adapter initialization failure) 1. ServeRAID adapter in slot s is not configured properly. Obtain the basic and extended configuration status, and see the ServeRAID Hardware Maintenance Manual for more information. 2. Cable. 3. SCSI backplane. 4. Adapter. 075-XXX-000 (Failed power supply test) Power supply 089-XXX-001 (Failed microprocessor test) 1. VRM 1 for microprocessor 1 2. Microprocessor 1 089-XXX-002 (Failed optional microprocessor test) 1. VRM 2 for optional microprocessor 2 2. Optional microprocessor 2 166-051-000 System Management: Failed (Unable to communicate with RSA. It may be busy. Run the test again.) 1. Flash latest levels of firmware (BIOS, service processor, diagnostics) 2. Rerun diagnostic test. 3. Correct other error conditions (including failed system management tests and items logged in Remote Supervisor Adapter II SlimLine system-error log) and retry. 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter II SlimLine. 166-060-000 System Management: Failed (Unable to communicate with RSA. It may be busy. Run the test again.) 1. Flash latest levels of firmware (BIOS, service processor, diagnostics) 2. Rerun diagnostic test. 3. Correct other error conditions (including failed system management tests and items logged in Remote Supervisor Adapter II SlimLine system-error log) and retry. 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter II SlimLine. 86 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See
“System”
on
page
108
to
determine
which
components
a
field
service
technician
should
replace.
Error
code/symptom
FRU/action
035-XXX-S99
(Failed
RAID
test
on
PCI
slot
S.
S
=
number
of
failing
PCI
slot.
Check
the
system-error
log
and
BMC
log
before
replacing
a
FRU.)
1.
Adapter
2.
SCSI
backplane
3.
Cable
035-XXX-SNN
(Check
system-error
log
and
BMC
log
before
replacing
a
FRU.
s
=
number
of
failing
PCI
slot,
nn
=
SCSI
ID
of
failing
fixed
disk.)
Hard
disk
drive
with
SCSI
ID
nn
on
RAID
adapter
in
PCI
slot
s
.
035-253-S99
(RAID
adapter
initialization
failure)
1.
ServeRAID
adapter
in
slot
s
is
not
configured
properly.
Obtain
the
basic
and
extended
configuration
status,
and
see
the
ServeRAID
Hardware
Maintenance
Manual
for
more
information.
2.
Cable.
3.
SCSI
backplane.
4.
Adapter.
075-XXX-000
(Failed
power
supply
test)
Power
supply
089-XXX-001
(Failed
microprocessor
test)
1.
VRM
1
for
microprocessor
1
2.
Microprocessor
1
089-XXX-002
(Failed
optional
microprocessor
test)
1.
VRM
2
for
optional
microprocessor
2
2.
Optional
microprocessor
2
166-051-000
System
Management:
Failed
(Unable
to
communicate
with
RSA.
It
may
be
busy.
Run
the
test
again.)
1.
Flash
latest
levels
of
firmware
(BIOS,
service
processor,
diagnostics)
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system-error
log)
and
retry.
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter
II
SlimLine.
166-060-000
System
Management:
Failed
(Unable
to
communicate
with
RSA.
It
may
be
busy.
Run
the
test
again.)
1.
Flash
latest
levels
of
firmware
(BIOS,
service
processor,
diagnostics)
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system-error
log)
and
retry.
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter
II
SlimLine.
86
xSeries
346
Types
8840
and
1880:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide