IBM 8840 Hardware Maintenance Manual - Page 95

Diagnostic, error, codes

Page 95 highlights

Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. The description for these error codes are: 000 The test passed. 195 The Esc key was pressed to stop the test. 197 Warning; a hardware failure might not have occurred. For all error codes, replace the FRU or take the action indicated. Note: See "System" on page 108 to determine which components a field service technician should replace. Error code/symptom FRU/action 001-XXX-000 (Failed core tests) System board 001-XXX-001 (Failed core tests) System board 001-250-001 (Failed system board ECC) Processor board 005-XXX-000 (Failed video test) System board 011-XXX-000 (Failed COM1 serial port test) System board 014-XXX-000 (Failed parallel port test) System board 015-XXX-001 System board (USB interface not found, board damaged) 015-XXX-015 (Failed USB external loopback test) 1. Make sure the parallel port is not disabled. 2. Run the USB external loopback test again. 3. System board. 015-XXX-198 (USB device connected during USB test) 1. Remove USB devices from USB1 and USB2. 2. Run the USB external loopback test again. 3. System board. 020-XXX-000 (Failed PCI interface test) System board 020-XXX-001 (Failed hot-swap slot 1 PCI latch test) 1. PCI hot-swap latch assembly 2. System board 020-XXX-002 (Failed Hot-swap slot 2 PCI latch test) 1. PCI hot-swap latch assembly 2. System board 020-XXX-003 (Failed hot-swap slot 3 PCI latch test) 1. PCI hot-swap latch assembly 2. System board 020-XXX-004 (Failed hot-swap slot 4 PCI latch test) 1. PCI hot-swap latch assembly 2. System board 030-XXX-000 (Failed internal SCSI interface test) System board 035-XXX-099(No adapters were found.) If adapter is installed re-check connection. Chapter 6. Symptom-to-FRU index 85

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176

Diagnostic
error
codes
Note:
In
the
following
error
codes,
if
XXX
is
000
,
195
,
or
197
,
do
not
replace
a
FRU.
The
description
for
these
error
codes
are:
000
The
test
passed.
195
The
Esc
key
was
pressed
to
stop
the
test.
197
Warning;
a
hardware
failure
might
not
have
occurred.
For
all
error
codes,
replace
the
FRU
or
take
the
action
indicated.
Note:
See
“System”
on
page
108
to
determine
which
components
a
field
service
technician
should
replace.
Error
code/symptom
FRU/action
001-XXX-000
(Failed
core
tests)
System
board
001-XXX-001
(Failed
core
tests)
System
board
001-250-001
(Failed
system
board
ECC)
Processor
board
005-XXX-000
(Failed
video
test)
System
board
011-XXX-000
(Failed
COM1
serial
port
test)
System
board
014-XXX-000
(Failed
parallel
port
test)
System
board
015-XXX-001
(USB
interface
not
found,
board
damaged)
System
board
015-XXX-015
(Failed
USB
external
loopback
test)
1.
Make
sure
the
parallel
port
is
not
disabled.
2.
Run
the
USB
external
loopback
test
again.
3.
System
board.
015-XXX-198
(USB
device
connected
during
USB
test)
1.
Remove
USB
devices
from
USB1
and
USB2.
2.
Run
the
USB
external
loopback
test
again.
3.
System
board.
020-XXX-000
(Failed
PCI
interface
test)
System
board
020-XXX-001
(Failed
hot-swap
slot
1
PCI
latch
test)
1.
PCI
hot-swap
latch
assembly
2.
System
board
020-XXX-002
(Failed
Hot-swap
slot
2
PCI
latch
test)
1.
PCI
hot-swap
latch
assembly
2.
System
board
020-XXX-003
(Failed
hot-swap
slot
3
PCI
latch
test)
1.
PCI
hot-swap
latch
assembly
2.
System
board
020-XXX-004
(Failed
hot-swap
slot
4
PCI
latch
test)
1.
PCI
hot-swap
latch
assembly
2.
System
board
030-XXX-000
(Failed
internal
SCSI
interface
test)
System
board
035-XXX-099
(No
adapters
were
found.)
If
adapter
is
installed
re-check
connection.
Chapter
6.
Symptom-to-FRU
index
85