Xerox 6400XF WorkCentre 6400 System Administrator Guide - Page 164

Network Logs, Downloading a Network Log to a USB Memory Stick

Page 164 highlights

Administrator Tools Network Logs Log files are text files of recent printer activity that are created and stored in the printer. Log files are used to monitor network activity or troubleshoot network problems. Log files are created in an encrypted format and can be interpreted by a Xerox support representative. Downloading a Network Log to a USB Memory Stick Note: If your printer is locked, you must log in as a system administrator. For details, see System Administrator Access at the Control Panel on page 15. 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab. 3. Touch Network Settings > Network Logs. 4. Touch Enhanced. The printer restarts. 5. Navigate back to the Network Logs screen. 6. Insert a USB memory stick in the USB port on the back of the printer, and touch Download Enhanced Log File. A confirmation message displays when file transfer is complete. 7. Touch Basic to disable Enhanced logging, and touch Save. 8. Remove the USB memory stick and touch Restart. The printer restarts. Downloading a Network Log from CentreWare IS Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. In CentreWare IS, click Properties > General Setup > Network Logs. 2. Under Information Level, select Basic or Enhanced. • Basic records a minimum list of network actions that have occurred on the printer. • Enhanced records a detailed list of network actions that have occurred on the printer. Notes: • You should only enable Enhanced logging when instructed to do so by a Xerox service or support technician. • Selecting Enhanced logging can cause job processing times to increase. 3. Under Download Files, under Additional Content, select the log types that you want to download. 4. Click Start Download. 164 WorkCentre 6400 Multifunction Printer System Administrator Guide

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Administrator Tools
WorkCentre 6400 Multifunction Printer
System Administrator Guide
164
Network Logs
Log files are text files of recent printer activity that are created and stored in the printer. Log files are
used to monitor network activity or troubleshoot network problems. Log files are created in an
encrypted format and can be interpreted by a Xerox support representative.
Downloading a Network Log to a USB Memory Stick
Note:
If your printer is locked, you must log in as a system administrator. For details, see
System
Administrator Access at the Control Panel
on page 15.
1.
At the printer control panel, press the
Machine Status
button.
2.
Touch the
Tools
tab.
3.
Touch
Network Settings
>
Network Logs
.
4.
Touch Enhanced. The printer restarts.
5.
Navigate back to the Network Logs screen.
6.
Insert a USB memory stick in the USB port on the back of the printer, and touch
Download
Enhanced Log File
. A confirmation message displays when file transfer is complete.
7.
Touch
Basic
to disable Enhanced logging, and touch
Save
.
8.
Remove the USB memory stick and touch
Restart
. The printer restarts.
Downloading a Network Log from CentreWare IS
Note:
If your printer is locked, you must log in as a system administrator. For details, see
Accessing
CentreWare IS
on page 17.
1.
In CentreWare IS, click
Properties
>
General Setup
>
Network Logs
.
2.
Under
Information Level
, select
Basic
or
Enhanced
.
Basic
records a minimum list of network actions that have occurred on the printer.
Enhanced
records a detailed list of network actions that have occurred on the printer.
Notes:
You should only enable Enhanced logging when instructed to do so by a Xerox service or
support technician.
Selecting Enhanced logging can cause job processing times to increase.
3.
Under
Download Files
, under
Additional Content
, select the log types that you want to
download.
4.
Click
Start Download
.