Xerox M118i System Administration Guide - Page 114

Problem Solving, Xerox CopyCentre/WorkCentre 118 System Administration Guide, SYS:\ETC\SLP.CFG] file.

Page 114 highlights

13 Problem Solving Cause Confirmation Method Action The data format of the print job does not match the print environment setting of the client. When printing a binary file in the PostScript language, make TBCP valid in the - machine. If using Windows on the client, disable Ctrl-D. For details, refer the Windows PRINTER.WRI file. The IPX checksum is set to an invalid level. Use the Set command on the file server console to check whether the IPX checksum is set to level 0 or 2. Enter the following command on the file server console to set the IPX checksum to level 1. Set Enable IPX Checksum = x (x: 1) The NCP packet signature is set to an invalid level. Use the Set command on the file server console to check whether the NCP packet signature is set to level 0 or 3. Enter the following command on the file server console to set the NCP packet signature to level 1, and then restart the file server. set NCP Packet Signature Option = x (x: 1) The connected server is set over the router when using TCP/IP. Check whether the router can use multi-cast. When the router cannot use multi-cast, install the NetWare5 server in the same network using TCP/IP. Then describe the address over the router in the [SYS:\ETC\SLP.CFG] file. The IP address has been expired or has not been found when using the DHCP server. Use the PING command to Set the IP address. check whether the IP address of the machine is available. Another printer object has been connected. Use NWADMIN to check that the object is correctly assigned to the required print server.* Use the CentreWare Utilities CD-ROM or CentreWare Internet Services to specify the correct file server name, tree name, context name, and active mode. The file server goes down. Select [Network Activate the file server. Neighborhood] of Windows to search for the file server. A printer having the same machine name exists on the network. Switch off the machine, and then use NWADMIN to check that the printer object is in the job standby status. Use the CentreWare Utilities CD-ROM to specify another machine name. 114 Xerox CopyCentre/WorkCentre 118 System Administration Guide

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13
Problem Solving
114
Xerox CopyCentre/WorkCentre 118 System Administration Guide
The data format of the print
job does not match the print
environment setting of the
client.
When printing a binary file in
the PostScript language,
make TBCP valid in the
machine. If using Windows
on the client, disable Ctrl-D.
For details, refer the
Windows PRINTER.WRI file.
The IPX checksum is set to
an invalid level.
Use the Set command on the
file server console to check
whether the IPX checksum is
set to level 0 or 2.
Enter the following command
on the file server console to
set the IPX checksum to level
1.
Set Enable IPX Checksum =
x (x: 1)
The NCP packet signature is
set to an invalid level.
Use the Set command on the
file server console to check
whether the NCP packet
signature is set to level 0 or
3.
Enter the following command
on the file server console to
set the NCP packet signature
to level 1, and then restart the
file server.
set NCP Packet Signature
Option = x (x: 1)
The connected server is set
over the router when using
TCP/IP.
Check whether the router can
use multi-cast.
When the router cannot use
multi-cast, install the
NetWare5 server in the same
network using TCP/IP. Then
describe the address over the
router in the
[SYS:\ETC\SLP.CFG] file.
The IP address has been
expired or has not been
found when using the DHCP
server.
Use the PING command to
check whether the IP address
of the machine is available.
Set the IP address.
Another printer object has
been connected.
Use NWADMIN to check that
the object is correctly
assigned to the required print
server.*
Use the CentreWare Utilities
CD-ROM or CentreWare
Internet Services to specify
the correct file server name,
tree name, context name,
and active mode.
The file server goes down.
Select [Network
Neighborhood] of Windows to
search for the file server.
Activate the file server.
A printer having the same
machine name exists on the
network.
Switch off the machine, and
then use NWADMIN to check
that the printer object is in the
job standby status.
Use the CentreWare Utilities
CD-ROM to specify another
machine name.
Cause
Confirmation Method
Action