Xerox M118i System Administration Guide - Page 119

Problems using a UNIX Environment, When the document cannot be deleted from the printer window

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Problems using a UNIX Environment Cause The number of sessions exceeds the maximum. Confirmation Method Action Check that the machine is processing simultaneous requests (such as print request or status inquiry request) from multiple clients. In Windows 95/Windows 98/ Windows NT 4.0, the write error dialog, which indicates insufficient memory for the waiting print job is displayed. Wait for a while, send a print request again. Alternatively, increase the [Maximum Sessions] in the SMB setting file [config.txt]. Then switch the power off and on. (Only the Key Operator) When the document cannot be deleted from the printer window Cause Confirmation Method Action An attempt is made to delete all documents displayed in the printer window. (Only the Key Operator) Check whether the attempt is made to delete the print job from the Printer menu in the printer window. Delete the print job from the Document menu in the printer window. The document owner is invalid. Check whether the owner of the selected document matches the Windows log-in name. Use the owner name of the document to log in to Windows, then delete the document. Service Pack 4.0 or later is not installed in the system. (In Windows NT 4.0) Check the Service Pack version displayed to be displayed when you start Windows NT 4.0. Install Service Pack 4.0 or later. Problems using a UNIX Environment This section explains what to do when a problem occurs while using UNIX. The possible causes, confirmation methods, and actions are as follows. If a problem still exists after the corrective action has been performed, follow the Problem Solving Procedures on page 111 to seek further assistance. When printing fails - page 119 When the required printing result is not obtained - page 121 When printing fails Cause Confirmation Method The IP address is not correct. Check whether the IP address of the machine is correct. Action Specify the correct IP address for the machine. Xerox CopyCentre/WorkCentre 118 System Administration Guide 119

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Problems using a UNIX Environment
Xerox CopyCentre/WorkCentre 118 System Administration Guide
119
When the document cannot be deleted from the printer window
Problems using a UNIX Environment
This section explains what to do when a problem occurs while using UNIX. The
possible causes, confirmation methods, and actions are as follows. If a problem still
exists after the corrective action has been performed, follow the
Problem Solving
Procedures on page 111
to seek further assistance.
When printing fails – page 119
When the required printing result is not obtained – page 121
When printing fails
The number of sessions
exceeds the maximum.
Check that the machine is
processing simultaneous
requests (such as print
request or status inquiry
request) from multiple clients.
In Windows 95/Windows 98/
Windows NT 4.0, the write
error dialog, which indicates
insufficient memory for the
waiting print job is displayed.
Wait for a while, send a print
request again. Alternatively,
increase the [Maximum
Sessions] in the SMB setting
file [config.txt]. Then switch
the power off and on. (Only
the Key Operator)
Cause
Confirmation Method
Action
Cause
Confirmation Method
Action
An attempt is made to delete
all documents displayed in
the printer window. (Only the
Key Operator)
Check whether the attempt is
made to delete the print job
from the Printer menu in the
printer window.
Delete the print job from the
Document menu in the printer
window.
The document owner is
invalid.
Check whether the owner of
the selected document
matches the Windows log-in
name.
Use the owner name of the
document to log in to
Windows, then delete the
document.
Service Pack 4.0 or later is
not installed in the system.
(In Windows NT 4.0)
Check the Service Pack
version displayed to be
displayed when you start
Windows NT 4.0.
Install Service Pack 4.0 or
later.
Cause
Confirmation Method
Action
The IP address is not correct.
Check whether the IP
address of the machine is
correct.
Specify the correct IP
address for the machine.