Xerox M118i System Administration Guide - Page 118
When the machine is not found from client computers, When printing fails, Auto Master Mode] item
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13 Problem Solving When the machine is not found from client computers Cause Confirmation Method Action The transport protocol is different between the client and the machine. Multiple master browsers exist. The network (subnet) is invalid. Host name search does not function correctly (with TCP/IP). The host name specified for the machine is already defined for a different machine. Select [Searching as another computer] ([Start] > [Find] > [Computer]) on the client, the machine can be found. Match the SMB transport protocol between the machine and each client. Same as the previous Confirmation Method When multiple clients are in the same workgroup, set the [Auto Master Mode] item in the SMB setting file [config.txt] to OFF, then switch the power off and on. (Only the Key Operator) Same as the previous Confirmation Method Set up the machine and client computer are in the same networks. Use the PING command, and check that a response is returned when specifying the IP address of the machine, and that no response is returned when specifying the host name. Check the WINS 1st server, WINS 2nd server, and subnet mask items in the SMB setting file [config.txt], and also check the WINS, DNS, and LMHOST contents in the client. (Only the Key Operator) Check if the host name is duplicated in the SMB status information of the System Settings List. Take one of the following actions. 1. Change the host name to a different name in the SMB setting file [Config.txt]. 2. Use CentreWare Internet Services to change the host name to a different name. 3. Reset the machine settings to the initial values. (Only the Key Operator) When printing fails Cause Confirmation Method Action The machine is processing a Check that the machine has print request from another a print job in progress. client (only non-spool mode). After the machine has processed the print request, send a print job or change the mode to the spool mode. 118 Xerox CopyCentre/WorkCentre 118 System Administration Guide