Canon PIXMA MP500 MP500 User's Guide - Page 114

When Copying - drivers for windows 7

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Cause Action The size of the print data is too large. Check the size of the print data. For Windows XP and Windows 2000, if the size of the data is too large, part of it may be lost. When the spool format is EMF, follow the procedure below. 1. Open the printer properties dialog box. 2. On the [Page Setup] tab, click [Print Options]. 3. Select the [Reduce spool data size] check box, and click [OK]. Note When Reduce spool data size is set, the print quality may be degraded. Performing automatic duplex printing Select [Use reduced printing] in the printer driver. It may solve the problem. 1. Open the printer properties dialog box. 2. Click [Print Area Setup] in the [Page Setup] tab and select [Use reduced printing]. 1. In the [Print] dialog box, select [Duplex Printing & Margin] from the popup menu. 2. Select [Automatic Duplex Printing], and select [Use reduced printing] in Print Area. „ When Copying Cause The document is not loaded correctly. Action Check that the document is loaded correctly on the Platen Glass. See "Loading Documents" on page 20. The quality (Print quality) displayed on the LCD is not suitable for the document. Set the image quality suitable for the document. See "Copying" on page 39. The document is not loaded with the When loading the document on the Platen Glass, the side to be copied side to be copied face down. should be face down. The document or photograph set on Image quality may be poor if you copy a printed document or photograph. the Platen Glass was printed from Instead, reprint the photograph directly from the digital camera, or the your machine. document from your computer. The Platen Glass or inner side of the Clean the Platen Glass or inner side of the Document Cover. Document Cover is dirty. See "Cleaning the Platen Glass and Document Cover" on page 100. 112 Troubleshooting Chapter 11

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112
Chapter 11
Troubleshooting
When Copying
The size of the print data is too large.
Check the size of the print data. For Windows XP and Windows 2000, if the
size of the data is too large, part of it may be lost. When the spool format is
EMF, follow the procedure below.
1. Open the printer properties dialog box.
2. On the [Page Setup] tab, click [Print Options].
3. Select the [Reduce spool data size] check box, and click [OK].
Note
When Reduce spool data size is set, the print quality may be degraded.
Performing automatic duplex
printing
Select [Use reduced printing] in the printer driver. It may solve the
problem.
1. Open the printer properties dialog box.
2. Click [Print Area Setup] in the [Page Setup] tab and select [Use reduced
printing].
1. In the [Print] dialog box, select [Duplex Printing & Margin] from the pop-
up menu.
2. Select [Automatic Duplex Printing], and select [Use reduced printing] in
Print Area.
Cause
Action
The document is not loaded
correctly.
Check that the document is loaded correctly on the Platen Glass.
See
“Loading Documents” on page 20
.
The quality (Print quality) displayed
on the LCD is not suitable for the
document.
Set the image quality suitable for the document.
See
“Copying” on page 39
.
The document is not loaded with the
side to be copied face down.
When loading the document on the Platen Glass, the side to be copied
should be face down.
The document or photograph set on
the Platen Glass was printed from
your machine.
Image quality may be poor if you copy a printed document or photograph.
Instead, reprint the photograph directly from the digital camera, or the
document from your computer.
The Platen Glass or inner side of the
Document Cover is dirty.
Clean the Platen Glass or inner side of the Document Cover.
See
“Cleaning the Platen Glass and Document Cover” on page 100
.
Cause
Action