Canon PIXMA MP500 MP500 User's Guide - Page 122

Cannot Print Properly from a Photo Index Sheet

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Cause Landscape 4" x 6" / 101.6 x 152.4 mm media loaded in the Cassette jams inside the machine. Action Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the print direction. Remove the paper according to the following procedure. 1. Press the [ON/OFF] of the machine to turn off the power. Open the Rear Cover. 2. Fold a piece of plain A4- or Letter-sized paper in four, push it in until it hits the jammed paper, then pull out the paper folded in four. 3. Close the Rear Cover, then press the [ON/OFF] of the machine to turn on the power. Wait until the jammed paper is automatically ejected. If you cannot remove the jammed paper or the error still persists, contact the Canon Customer Care Center. Cannot Print Properly from a Photo Index Sheet Cause Action is displayed. Make sure all required circles on the Photo Index Sheet are filled in, and that the sheet is set in the correct position and orientation on the Platen Glass. See "Printing by Using the Photo Index Sheet" on page 60. 120 Troubleshooting Chapter 11

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120
Chapter 11
Troubleshooting
Cannot Print Properly from a Photo Index Sheet
Landscape 4" x 6" / 101.6 x 152.4
mm media loaded in the Cassette
jams inside the machine.
Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless
of the print direction.
Remove the paper according to the following procedure.
1. Press the [ON/OFF] of the machine to turn off the power.
Open the Rear Cover.
2. Fold a piece of plain A4- or Letter-sized paper in four, push it in until it
hits the jammed paper, then pull out the paper folded in four.
3. Close the Rear Cover, then press the [ON/OFF] of the machine to turn on
the power.
Wait until the jammed paper is automatically ejected.
If you cannot remove the jammed paper or the error still persists, contact
the Canon Customer Care Center.
Cause
Action
<Failed to scan Photo Index Sheet.>
is displayed.
Make sure all required circles on the Photo Index Sheet are filled in, and
that the sheet is set in the correct position and orientation on the Platen
Glass.
See
“Printing by Using the Photo Index Sheet” on page 60
.
Cause
Action