Canon PIXMA MP500 MP500 User's Guide - Page 136
If You Cannot Resolve the Problem
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If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the Canon Customer Care Center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of whether the warranty has expired. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP500 z Serial number: written on label inside machine z Details of the problem z What you tried to solve the problem, and what happened Note If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the Canon Customer Care Center. Never attempt to repair or disassemble the machine yourself. 134 Troubleshooting Chapter 11
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