Canon PIXMA MP500 MP500 User's Guide - Page 125

Error Message On Camera Hardware Error/No ink Action Ink tank errors have occurred. Replace the ink tank. See "Replacing an Ink Tank" on page 88. Printer error An error requiring servicing might have occurred. Disconnect the cable between the machine and the camera, turn off the machine , and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, turn on the machine, and then reconnect the camera to the machine. If the same error occurs, contact the Canon Customer Care Center. *1 To resume printing, you can press the [OK] on the machine instead of selecting Continue. Cannot Print Properly through Wireless Communication The following are the causes of the trouble may occur when printing through infrared communication. For the trouble when printing through Bluetooth communication, refer to the Bluetooth User's Guide. Cause The installation place, distance, and/or angle is improper. Action When printing through infrared communication, confirm that the infrared communication ports on both the machine and the mobile phone are placed to face each other at the proper angle and distance, and that there is nothing to block the communication between them, and then try printing again. The proper distance and angle for communication vary depending on the specifications of your mobile phone and computer and on external environment. Place the machine within 7.87" / 20 cm from the mobile phone for proper communication. During infrared communication, infrared rays were interrupted or another infrared communication device is operating nearby. If infrared communication between the infrared ports of the machine and the mobile phone is interrupted by any obstacle for ten and several seconds or longer during printing, the paper on which data is being printed is ejected and the machine is reset. Remove the obstacle and retry printing. If an infrared communication device is operating nearby, interference can occur and fail in printing the document to the end. While printing a document through infrared communication, do not operate another infrared communication device, such as a remote controller of a TV, nearby. The version of the infrared communication port being used is not compatible with IrDA. The infrared communication function of the machine is only compatible with mobile phones with IrDA compliant infrared communication ports. Printing through infrared communication cannot be performed by any other types of mobile phones. Chapter 11 Troubleshooting 123