HP 3500 HP Color LaserJet 3500 Series Printer - Software Technical Reference, - Page 42
Size In Tray X - unexpected paper size error
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Control panel message 41.3 UNEXPECTED SIZE IN TRAY X alternates with Description Paper is loaded that is longer or shorter in the feed direction than the size configured for the tray. LOAD TRAY X Recommended action 1. Load the paper as instructed. 2, Press the Select button on the printer front panel.to print. 3. If the incorrect size was selected, press STOP to cancel the job or press ? for help. 4. If the incorrect tray was selected, press STOP to cancel the job. 5. Configure the trays correctly and resend the job. 41.5 UNEXPECTED TYPE IN TRAY X alternates with LOAD TRAY X The printer senses a different paper type in the paper path than what is configured in the tray. Ensure all trays are configured correctly before printing again. See Configuring trays for more information. 1. Load the paper as instructed. 2. Press the Select button on the printer front panel.to print. 3. If the incorrect type was selected, press STOP to cancel the job or press ? for help. 4. Configure the trays correctly and resend the job. 41.X PRINTER ERROR alternates with To continue press the Select button on the printer front panel. 49.XXXX A printer error has occurred. A critical firmware error has occurred. Ensure all trays are configured correctly before printing again. See Configuring trays for more information. 1. Press the Select button on the printer front panel.to continue or press ? for more information. 2. If the message persists after exiting help, turn the printer off and then back on. 3. If the message still persists, contact HP Support. 1. Turn the printer off and then back on. PRINTER ERROR alternates with 2. If the message persists, contact HP Support. To continue turn off then on 50.X FUSER ERROR For help press ? A fuser error has occurred. 1. Turn the printer off. 2. Verify the fuser is properly installed and fully seated. 3. Turn on the printer. 51.XY PRINTER ERROR alternates with To continue turn off then on A printer error has occurred. 4. If the message persists, contact HP Support. 1. Press the Select button on the printer front panel to continue. 2. If the message persists, turn the printer off and then back on. 3. If the message persists, contact HP Support. 40 Technology background information Software Technical Reference ENWW