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HP 4650 HP Color LaserJet 4650 - Software Technical Reference (External) - Page 21

Purpose and scope, Introduction - color laserjet troubleshooting

UPC - 829160046426

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1 Purpose and scope Introduction Note Note Note This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet 4650 printer. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 4650 end users, as appropriate. This STR describes drivers that are shipped with the printing-system software CD. This STR does not cover drivers that might be released for use by support personnel. The following information is included in this technical reference: ● descriptions of drivers and platforms with system modifications ● procedures for installing and uninstalling software components An addendum to this STR includes system modification information and descriptions of problems that can arise while using the HP Color LaserJet 4650 printer, and known solutions to those problems. The following table contains descriptions of the HP Color LaserJet 4650 printers that are described in this STR. Product configurations might vary among countries/regions. EN Chapter 1 Purpose and scope 1

Section	Page
1 Purpose and scope	21
Introduction	21
HP Color LaserJet 4650 printers	22
Printing-system software CD	24
HP Color LaserJet print drivers	24
Additional drivers	25
Software features	25
Driver Autoconfiguration	25
Update Now	25
HP Driver Preconfiguration	26
Printing system and installer	26
HP Color LaserJet 4650 printing-system software CD for Windows systems	26
Installer features	27
Installable print drivers	28
PCL 5c, PCL 6, and HP PS emulation drivers	28
Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 driver ver ...	28
Macintosh and Macintosh-compatible system-driver versions	29
Additional driver availability	29
HP Color LaserJet documentation	30
HP Color LaserJet 4650 User Guide	30
HP Color LaserJet 4650 printing-system install notes	31
HP Embedded Web Server user guide	31
HP Jetdirect administrator's guide	32
HP Device Installer Customization Wizard	32
Structure and availability of the software CD	32
In-box file layout	32
HP LaserJet software CD, Windows partition	32
HP LaserJet software CD, Macintosh partition	33
Availability and fulfillment	33
In-box CDs	33
Web deployment	37
Printing-system software	37
Standalone drivers	37
Other operating systems	37
Software component availability	38
2 Software description	39
Introduction	39
Supported operating systems	39
Technology background information	40
Driver Configuration	40
Bidirectional communication	40
Enterprise AutoConfiguration	41
HP Driver Preconfiguration	43
Lockable features	44
Euro character	44
International Color Consortium profiles	45
PANTONE (R)* color profiles	45
HP Embedded Web Server	46
The EWS frame	46
Links to off-product solutions	47
Information tab	47
Device Status screen	48
Configuration Page	49
Settings tab	49
Configure Device	50
Alerts	51
Networking tab	52
Configuration section	52
Security section	52
Diagnostics section	53
Network settings	53
HP Toolbox	53
HP Toolbox requirements	53
To view the HP Toolbox	54
The HP Toolbox frame	54
Top banner	54
Status tab	55
Troubleshooting tab	56
Print Quality Tools	56
Maintenance	57
Error Messages	57
Paper Jams	58
Supported Media	59
Printer Pages	59
Alerts tab	60
Documentation tab	61
Linking to the HP Embedded Web Server	61
Other Links	62
HP Web Jetadmin	63
Bluetooth (R)*	64
Remote firmware update	65
Determining the current level of firmware	65
Downloading the new firmware from the HP Web site	65
Remote firmware update by using the FTP through a browser	66
Remote firmware update by using FTP on a direct network connection	66
Windows operating systems	67
Macintosh operating systems	67
Remote firmware update through a local Windows port	68
Windows 98 or Windows Me	68
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003	69
Remote firmware update through a Windows network	69
Remote firmware update for UNIX systems	70
Remote firmware update by using Fetch (Mac OS 9.x only)	70
Remote firmware update by using the HP LaserJet Utility (Mac OS 9.x only)	70
Remote firmware update by using the LPR command	71
Remote firmware update by using HP Web Jetadmin	71
Printer messages during the firmware update	72
Troubleshooting a firmware update	72
Printing print-ready documents from a command line	73
Print-ready file printing by using FTP through a browser	74
Print-ready file printing by using FTP on a direct network connection	74
Windows operating systems	74
Macintosh operating systems	75
Print-ready printing by using a local Windows port	75
Windows 98 or Windows Me	76
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003	76
Print-ready file printing in a Windows network	76
Print-ready file printing in UNIX systems	77
Print-ready file printing by using Fetch (Mac OS 9.x only)	77
File printing by using the HP LaserJet Utility (Mac OS 9.x only)	77
Print-ready file printing by using the LPR command	78
Driver-feature comparison in various operating systems	78
Job stream output	79
PCL6 raster compression	79
PJL/PJL Encoding	79
Job tracking	80
Connectivity	80
Bidirectional communication	81
HP Driver Preconfiguration	81
Bundle support	82
Tray and paper assignment	82
Installable options	82
UI features	83
Help features	84
Job storage	84
Print quality and resolution	85
Resizing options	85
Color settings	86
Other document options	86
Watermarks	87
Alternative source/paper type	87
Printing destination	88
Font support	88
Postscript-specific features	89
3 HP traditional print drivers for Windows	91
Introduction	91
HP Traditional PCL 6 and HP Traditional PCL 5c Driver features	91
Access to print drivers	92
Access to print drivers in Windows NT 4.0	92
Document Default driver tabs	92
Properties driver tabs	92
Access to print drivers in Windows 98 and Windows Me	93
Help system	93
What's this? Help	93
Context-sensitive Help	93
Incompatible Options messages	94
Bubble Help	95
Finishing tab features	96
Print Task Quick Sets	96
Default Print Settings	97
HP Color LaserJet 4550 Color Emulation	99
User Guide Print Settings	100
Document Options	100
Print on Both Sides check box	100
Automatically printing on both sides	100
Manually printing on both sides	101
Flip Pages Up	102
Booklet Printing	103
Book and Booklet Printing	103
Printing a Booklet	103
Printing a Book	104
Pages per Sheet	104
Print Page Borders	105
Page Order	105
Document preview image	105
Print Quality group box	106
Print Quality Details for the PCL 6 Driver	106
Current Setting group box	106
Graphics Settings group box	106
Font Settings group box	107
Output Settings	107
Scale Patterns (WYSIWYG)	107
Print all Text as Black	107
Print Quality Details for the PCL 5c driver	107
Current Setting	108
Font Settings	108
Output Settings	108
Scale Patterns (WYSIWYG)	108
Print all Text as Black	108
Graphic Settings	108
Effects tab features	109
Print Task Quick Sets	109
Fit To Page group box	110
Print Document On setting	110
Scale to Fit option	110
% of Normal Size option	111
Watermarks group box	111
Watermarks drop-down menu	111
First Page Only check box	112
Edit button (Watermark Details)	112
Current Watermarks	113
Watermark Message	113
Message Angle	113
Document preview image	113
Font Attributes	113
Name	114
Color	114
Shading	114
Size	114
Style	114
Default settings	114
Paper tab features	115
Print Task Quick Sets	115
Paper Options	116
Size is	116
Use Different Paper/Covers	116
Source Is	117
Type is	117
Custom	118
Name	119
Save, Delete, or Rename	119
Custom size (width and height controls)	120
Custom width and height control limits	121
Paper and envelope icons	121
Dynamic measurement units	121
Close	122
Use Different Paper/Covers	122
First Page	123
Other Pages	123
Back Cover	124
Document preview image	125
Product image	126
Job Storage tab features	126
Job Storage tab	127
Print Task Quick Sets	128
Status group box	128
Job Storage Mode	128
Off	128
Proof and Hold	128
Private Job	129
Using a PIN for Private Job	129
Quick Copy	129
Stored Job	130
Job notification	130
User Name	131
Job Name	131
PIN	131
Using Job Storage features when printing	131
Releasing a Job Storage print job	132
Deleting a Job Storage print job	132
Basics tab features	133
Print Task Quick Sets	133
Copies	134
Orientation	134
Document preview image	134
About	135
Color tab features	136
Print Task Quick Sets	136
Color Options	137
Automatic	137
Manual	137
Neutral Grays	138
Halftone	138
RGB Color	139
General	139
Print in Grayscale	139
Properties tabs	139
NT Forms tab features	140
Configuring the trays	141
Configure tab features	141
Printer Model	142
Paper Handling Options	143
Duplexing Unit	143
Allow Manual Duplexing	143
Mopier Enabled	143
Mopier mode and collation	143
Optional Paper Sources	144
Other Options	144
More configuration options	145
Storage	145
Fonts	146
Allow Scaling from Large Paper	147
Ignore Application Collation	147
Printer memory	147
Include types in application source list	147
Automatic configuration	147
Printer image	148
HP Traditional Postscript 3 Emulation Driver features	148
Access to Document Default drivers in Windows NT 4.0	148
Access to Properties print-driver settings in Windows NT 4.0	149
Access to drivers in Windows 98 and Windows Me	149
PS 3 emulation support for the HP Color LaserJet 4650 printer	149
Help system	150
What's this Help	150
Context-sensitive Help	150
Page Setup tab features	151
Advanced tab features	152
Paper/Output	152
Graphic	153
Document Options	153
Page Layout Option	153
PostScript Options	154
Printer Features	154
Job Storage tab features	157
Job Storage tab	158
Status group box	158
Job Storage Mode	159
Off	159
Proof and Hold	159
Private Job	159
Using a PIN for Private Job	160
Quick Copy	160
Stored Job	160
Job Identification	161
User Name	161
Job Name	161
PIN	161
Using Job Storage features when printing	162
Releasing a Job Storage print job	162
Deleting a Job Storage print job	163
Device Settings tab	163
Form to Tray Assignment	165
Font Substitution Table	166
PostScript Device Settings	166
Available PostScript Memory	166
Output Protocol	166
Send Ctrl-D Before Each Job	167
Send Ctrl-D After Each Job	167
Job Timeout	167
Wait Timeout	167
Minimum Font Size to Download as Outline	167
Maximum Font Size to Download as Outline	167
Installable Options	167
Tray 3	168
Tray 4	168
Duplex Unit (for 2-sided Printing)	168
Printer Memory	168
Printer Hard Disk	168
Job Storage	168
Mopier Mode	169
4 HP PCL 6, HP PCL 5c, and HP PS 3 emulation unidrivers for Windows	171
Introduction	171
HP PCL 6, HP PCL 5c, and PS emulation unidriver features	171
Access to drivers	172
Help system	172
What's this? Help	172
Context-sensitive Help	172
Incompatible Print Settings messages	173
Advanced tab features	174
Paper/Output	175
Copy Count	175
Collated	175
Graphic	176
Image Color Management	176
Document Options	176
Advanced Printing Features	176
Color Printing Mode	177
Print Optimizations	177
Printer Features	177
Print All Text as Black	177
Send TrueType as Bitmap	177
Raster Compression	177
Graphics Mode	178
Layout Options	178
Orientation	178
Page Order	178
Paper/Quality tab features	179
Print Task Quick Sets	180
Default Print Settings	180
HP Color LaserJet 4550 Color Emulation	183
User Guide Print Settings	183
Type new Quick Set name here	184
Paper Options	184
Size is	185
Custom paper sizes	185
Use different paper	185
Source Is	185
Type is	186
Use different paper	187
First Page	187
Other Pages	188
Back Cover	189
Document preview image	190
Finishing tab features	190
Print Task Quick Sets	191
Document Options	191
Print on Both Sides	191
Automatically printing on both sides	191
Manually printing on both sides	192
Flip Pages Up	193
Booklet layout	194
Book and Booklet Printing	194
Printing a Booklet	194
Printing a Book	194
Pages per Sheet	195
Print Page Borders	195
Page Order	195
Document preview image	196
Rotate	196
Effects tab features	197
Print Task Quick Sets	197
Resizing options	198
Actual Size	198
Print Document On	198
Scale to Fit	198
% of Normal Size	199
Document preview image	199
Watermarks	199
Current watermarks	200
Watermark Message	201
Message Angle	201
Font Attributes	201
Name	201
Color	202
Shading	202
Size	202
Style	202
Default settings	202
Job Storage tab features	202
Job Storage tab	204
Print Task Quick Sets	205
Status group box	205
Job Storage Mode	205
Off	205
Proof and Hold	205
Private Job	206
Using a PIN for Private Job	206
Quick Copy	206
Stored Job	207
Job notification	207
User Name	207
Job Name	208
PIN	208
Using Job Storage features when printing	208
Releasing a Job Storage print job	209
Deleting a Job Storage print job	209
Color tab	210
Print Task Quick Sets	210
Color Options	211
Automatic	211
Manual	212
Neutral Grays	213
Halftone	213
RGB Color	214
General	214
Print in Grayscale	214
Properties tabs	214
Device Settings	215
Form to Tray Assignment	216
External Fonts	216
Installing external fonts	217
Removing external fonts	217
Font Substitution Table	218
Installable Options	218
Automatic Configuration	219
Tray 3	219
Tray 4	219
Duplex Unit (for 2-Sided Printing)	219
Allow Manual Duplexing	219
Printer Memory	219
Printer Hard Disk	219
Job Storage	220
Mopier Mode	220
Mopier mode and collation	220
5 Installing Windows printing-system components	223
Introduction	223
Supported Windows operating systems	223
System requirements	224
Font support	224
Basic fonts	224
Default fonts	224
Installation instructions	229
General installation for Windows 98, Me, NT 4.0, 2000, and XP	230
Installing from the printing-system CD	230
Installing from a network or from downloaded files	230
Detailed Windows installation	230
Typical Installation dialog box sequence	231
Custom Installation	254
Installing print drivers by using Add Printer	256
Installer Customization Wizard for Windows	256
Running the installer customization wizard	257
Dialogs	257
Distribution	274
Command-line silent install	275
Point and Print installation for Windows 98, Me, NT 4.0, 2000, XP, and 2003	275
Setting a default printer	276
6 Installation for Macintosh and Linux operating systems	277
Introduction	277
System requirements	277
Macintosh	277
Linux	278
UNIX	278
Macintosh	278
Macintosh component descriptions	278
HP LaserJet PPDs	278
PDEs	278
HP Toolbox	279
HP Embedded Web Server	279
Install notes	279
Online help	279
Screen fonts	279
Font support	279
Installing the Macintosh printing system	282
To install the HP LaserJet printing-system software for the Macintosh OS	283
To set up an AppleTalk networked Printer with Mac OS 9.x	283
To set up a Printer with Mac OS X	283
To set up an IP/LPR networked Printer with Mac OS 9.x	284
Uninstalling the Macintosh printing system	284
In-box disk layout	284
Folders and files added through installation of the HP Color LaserJet 4650 software (Mac OS)	284

Match case Limit results 1 per page

Purpose and scope

Introduction

This software technical reference (STR) provides information about and troubleshooting tips

for the printing-system software for the HP Color LaserJet 4650 printer.

This document is prepared in an electronic format to serve as a quick-reference tool for

Customer Care Center (CCC) agents, support engineers, system administrators,

management information systems (MIS) personnel, and HP Color LaserJet 4650 end users,

as appropriate.

This STR describes drivers that are shipped with the printing-system software CD. This STR

does

not

cover drivers that might be released for use by support personnel.

The following information is included in this technical reference:

●

descriptions of drivers and platforms with system modifications

●

procedures for installing and uninstalling software components

An addendum to this STR includes system modification information and descriptions of

problems that can arise while using the HP Color LaserJet 4650 printer, and known solutions

to those problems.

The following table contains descriptions of the HP Color LaserJet 4650 printers that are

described in this STR.

Product configurations might vary among countries/regions.

Note

Chapter 1 Purpose and scope