HP 915 User Guide - Page 102

Print troubleshooting, Paper is not picked up from the input tray

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Troubleshooting Solution: If the paper you are using is too fibrous, the ink applied by the HP All-inOne might not fully cover the surface of the paper. Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One. For more information, see: Information on paper Paper is not picked up from the input tray Cause: There is not enough paper in the input tray. Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. To continue your print job, press the Resume button on the control panel of the HP All-in-One. For more information, see: Load full-size paper Printouts or copies are slanted or skewed Cause: The paper is not feeding properly or is loaded incorrectly. Solution: Make sure the paper is loaded correctly. For more information, see: Load full-size paper Cause: More than one type of paper is loaded in the input tray. Solution: Load only one type of paper at a time. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The HP All-in-One is not responding • The HP All-in-One prints meaningless characters • Nothing happens when I try to print • The pages in my document came out in the wrong order • The margins are not printing as expected • Text or graphics are cut off at the edge of the page • A blank page came out while printing • Ink is spraying the inside of the HP All-in-One when I print a photo Print troubleshooting 99

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Solution:
If the paper you are using is too fibrous, the ink applied by the HP All-in-
One might not fully cover the surface of the paper. Use HP Premium Papers or any
other paper type that is appropriate for the HP All-in-One.
For more information, see:
Information on paper
Paper is not picked up from the input tray
Cause:
There is not enough paper in the input tray.
Solution:
If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. To continue your print job, press the
Resume
button on the control panel
of the HP All-in-One.
For more information, see:
Load full-size paper
Printouts or copies are slanted or skewed
Cause:
The paper is not feeding properly or is loaded incorrectly.
Solution:
Make sure the paper is loaded correctly.
For more information, see:
Load full-size paper
Cause:
More than one type of paper is loaded in the input tray.
Solution:
Load only one type of paper at a time.
Print troubleshooting
Use this section to solve these printing problems:
•
Envelopes print incorrectly
•
Borderless printing produces unexpected results
•
The HP All-in-One is not responding
•
The HP All-in-One prints meaningless characters
•
Nothing happens when I try to print
•
The pages in my document came out in the wrong order
•
The margins are not printing as expected
•
Text or graphics are cut off at the edge of the page
•
A blank page came out while printing
•
Ink is spraying the inside of the HP All-in-One when I print a photo
Print troubleshooting
99
Troubleshooting