HP 915 User Guide - Page 124
Power and connection messages, Paper mismatch, Wrong paper width
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Troubleshooting Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The print carriage is blocked. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Paper mismatch Cause: The print setting for the print job does not match the paper type or size loaded in the HP All-in-One. Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see: • Set the paper type for printing • Choose papers for printing and copying Wrong paper width Cause: The print setting for the print job does not match the paper type or size loaded in the HP All-in-One. Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see: • Set the paper type for printing • Choose papers for printing and copying Power and connection messages The following is a list of power- and connection-related error messages: • HP All-in-One not found • Communication test failed Errors 121