HP 915 User Guide - Page 118

On light, Resume, light, Check, Print, Cartridge, Paper, Description, Solution, Start Copy Black

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Troubleshooting (continued) On light Resume light Check Print Cartridge light Paper Type lights On Blinking Off 1 On, 1 Off On Off Blinking 1 On, 1 Off Description Solution connected to the HP All-in-One with a USB cable. The HP All-in-One is Load paper and press out of paper. Start Copy Black or Start Copy Color. The HP All-in-One has a paper jam. Clear the paper jam, and press Start Copy Black or Start Copy Color. Paper-size setting does not match the paper size detected in the input tray. Change the paper in the tray or the size setting in the software. Print cartridge door Raise the door to is open. close it. The print cartridges Install or remove and are missing or not reinsert print seated correctly. cartridges. The tape was not removed from the print cartridge. Remove print cartridge, remove tape, and reinsert print cartridge. The print cartridge is not intended for use in this HP All-inOne. The print cartridge might not be supported for use in the HP All-in-One. See the Order Supplies chapter in the User Guide. The print cartridge might be defective. 1. Remove the black print cartridge. 2. Close the print cartridge door. 3. Check the On light. • If the On light blinks, replace the tri-color print cartridge. • If the On light remains steadily lit, replace the black print cartridge. Errors 115

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On light
Resume
light
Check
Print
Cartridge
light
Paper
Type
lights
Description
Solution
connected to the
HP All-in-One with a
USB cable.
On
Blinking
Off
1 On,
1 Off
The HP All-in-One is
out of paper.
Load paper and press
Start Copy Black
or
Start Copy Color
.
The HP All-in-One
has a paper jam.
Clear the paper jam,
and press
Start Copy
Black
or
Start Copy
Color
.
Paper-size setting
does not match the
paper size detected
in the input tray.
Change the paper in
the tray or the size
setting in the
software.
On
Off
Blinking
1 On,
1 Off
Print cartridge door
is open.
Raise the door to
close it.
The print cartridges
are missing or not
seated correctly.
Install or remove and
reinsert print
cartridges.
The tape was not
removed from the
print cartridge.
Remove print
cartridge, remove
tape, and reinsert
print cartridge.
The print cartridge is
not intended for use
in this HP All-in-
One.
The print cartridge
might not be
supported for use in
the HP All-in-One.
See the Order
Supplies chapter in
the User Guide.
The print cartridge
might be defective.
1.
Remove the
black print
cartridge.
2.
Close the print
cartridge door.
3.
Check the
On
light.
•
If the
On
light
blinks,
replace the
tri-color print
cartridge.
•
If the
On
light
remains
steadily lit,
replace the
black print
cartridge.
(continued)
Errors
115
Troubleshooting