HP 915 User Guide - Page 104
carriage including any packing materials, and then turn the HP All-in-One on again.
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Page 104 highlights
Troubleshooting Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The HP All-in-One is out of paper. Solution: Load paper in the input tray. For more information, see: Load full-size paper Cause: The print carriage has stalled. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Cause: The computer is not communicating with the HP All-in-One. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Allin-One and the computer as shown below. Print troubleshooting 101