HP d640 HP D640 High-Volume Printer - User Manual (Printer and Accessories), C - Page 211

developer did not open, shutter releasing the old

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Call Engineer Error Messages and Codes Error Message Fuser temperature low alarm Toner motor alarm Toner screw rotation alarm Developer discharge alarm Developer shutter alarm Toner autoadjustment alarm Toner density high alarm Toner density low alarm Toner density voltage high alarm Code SVC 29 SVC 50 SVC 51 SVC52 SVC54 SVC 56 SVC 57 SVC 58 SVC 59 Description Action The fuser unit temperature is below a normal level. The motor which drops toner into the printer is not working correctly and may need to be replaced. The waste toner auger is not working correctly and may need to be replaced. During the developer replacement procedure the old developer might not be evacuated properly. The problem could be mechanical or electrical. During the developer replacement procedure, the shutter releasing the old developer did not open correctly. The problem could be mechanical or electrical. After the developer was replaced, the automatic toner calibration could not be done correctly. The problem could be mechanical or electrical. The concentration of toner in the developer unit is above the normal range. The concentration of toner in the developer unit is below the normal range. The reference voltage used to measure the toner concentration in the developer unit is above the normal range. Verify that the fuser unit is correctly installed and that all printer doors and covers are closed. Press returns, call from the front panel. If the error message persists, refer to "Removing the Fuser" on page 4-30 and replace the fuser. If this error code returns, call your service representative. Open the upper right cover and check that the connector at the right side of the toner hopper is connected. If it is connected properly, call your service representative. To fix this error call your service representative. To fix this error, call your service representative. To fix this error, call your service representative. Purge developer and try again with a new bottle. If this error code persists, call your service representative. Purge developer and try again with a new bottle. If this error code persists, call your service representative. Purge developer and try again with a new bottle. If this error code persists, call your service representative. Purge developer and try again with a new bottle. If this error code persists, call your service representative. A-10 Printer Messages

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Call Engineer Error Messages and Codes
A-10
Printer Messages
Fuser
temperature
low alarm
SVC 29
The fuser unit temperature is
below a normal level.
Verify that the fuser unit is correctly
installed and that all printer doors and
covers are closed. Press returns, call from
the front panel. If the error message
persists, refer to “Removing the Fuser” on
page 4-30 and replace the fuser. If this error
code returns, call your service
representative.
Toner motor
alarm
SVC 50
The motor which drops toner
into the printer is not working
correctly and may need to be
replaced.
Open the upper right cover and check that
the connector at the right side of the toner
hopper is connected. If it is connected
properly, call your service representative.
Toner screw
rotation alarm
SVC 51
The waste toner auger is not
working correctly and may
need to be replaced.
To fix this error call your service
representative.
Developer
discharge
alarm
SVC52
During the developer
replacement procedure the
old developer might not be
evacuated properly. The
problem could be mechanical
or electrical.
To fix this error, call your service
representative.
Developer
shutter alarm
SVC54
During the developer
replacement procedure, the
shutter releasing the old
developer did not open
correctly. The problem could
be mechanical or electrical.
To fix this error, call your service
representative.
Toner auto-
adjustment
alarm
SVC 56
After the developer was
replaced, the automatic toner
calibration could not be done
correctly. The problem could
be mechanical or electrical.
Purge developer and try again with a new
bottle. If this error code persists, call your
service representative.
Toner density
high alarm
SVC 57
The concentration of toner in
the developer unit is above
the normal range.
Purge developer and try again with a new
bottle. If this error code persists, call your
service representative.
Toner density
low alarm
SVC 58
The concentration of toner in
the developer unit is below
the normal range.
Purge developer and try again with a new
bottle. If this error code persists, call your
service representative.
Toner density
voltage high
alarm
SVC 59
The reference voltage used
to measure the toner
concentration in the
developer unit is above the
normal range.
Purge developer and try again with a new
bottle. If this error code persists, call your
service representative.
Error
Message
Code
Description
Action