HP d640 HP D640 High-Volume Printer - User Manual (Printer and Accessories), C - Page 95

Clearing Paper Input Jams Clearing HCI Jams When the printer tries to obtain a sheet of paper from the HCI and the paper fails to load properly, this is an HCI paper jam. This is indicated on the Control Panel by the blinking paper path shown in Figure 3-43. • HCI jam 1(pick error), a jam where the paper did not leave the HCI correctly. • HCI jam 2 (jam), a jam where the paper did not enter the printer correctly. • HCI jam 3 (jam), a jam where the paper is between the printer and the HCI. HCI jam 2 Remove paper & Press Clear PCL Cen Offliinnee 600dpi LTR LTR LTR LTR Offline Menu End Blinking Figure 3-43 HCI paper path jam indication Clearing HCI Jam 1 1. If the Control Panel indicates an HCI jam 1 (a pick error), open the HCI door as shown in Figure 3-44. Press the button on top of the HCI to lower the paper stack. LTR LTR LTR Figure 3-44 Opening the HCI door 3-32 Printer Tasks