HP d640 HP D640 High-Volume Printer - User Manual (Printer and Accessories), C - Page 278

Warranty and Support F Warranty and Support Where To Call For Help We have established phone numbers for you to call and receive help should any questions or problems arise during the installation of the D640 printer or any of its accessories. The numbers listed are available during normal business hours of 8:00 AM to 5:00 PM. This phone assistance is available free of charge (except phone tolls) during the first year after shipment of your printer. You may call as often as necessary for assistance with the following items: • Installation • Configuration • Daily use, such as clearing paper jams or installing consumables • Questions about the manuals Prior to calling you should have your printer's serial number available. This can be found on a label located on the upper right corner of the printer when the printers front door is open. It will look like "JP20000149". In addition, have your question ready and be near the printer if necessary. After the first year you may continue to use this service for a per-call fee, which will be specified when you call. Note Please call your local HP Support Organization for all service related issues and for all locations that are not directly listed. Refer to the next page for a list of regional Support Organization telephone numbers. For installation and general printer questions, call: • The toll-free number in the US and Canada is: 1-888-223-6774 • The alternate number for the US, Canada, and for English speaking callers is: 1-208-422-9102 • In Europe, use the numbers in Table F-1, "European installation support" to reach HP's European support center in Amsterdam. Warranty and Support F-1