IBM 88410EU User Manual - Page 143

ServeRAID, error, codes

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ServeRAID error codes In the following error codes, x can be any number or letter. For more information about ServeRAID errors, see the IBM ServeRAID: User's Reference. Note: See "System replaceable units" on page 144 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1xxx to 7xxx (POST detected an internal error) 1. Install download jumpers, flash latest level BIOS and firmware for controller, then remove jumpers. 2. ServeRAID controller. 2601 to 260B (POST detected an error with the ServeRAID subsystem) 1. Install download jumpers, flash latest level BIOS and firmware for controller, then remove jumpers. 2. ServeRAID controller. 2610 (POST detected an error with the ServeRAID controller hardware) 1. Install download jumpers, flash latest level BIOS and firmware for controller, then remove jumpers. 2. ServeRAID controller. 2620 (POST detected that a ServeRAID configuration or hard disk error occurred) 1. Start the IBM ServeRAID Support CD and view the existing device and configuration information for your ServeRAID subsystem. 2. Install download jumpers, flash latest level BIOS and firmware for controller, then remove jumpers. 3. ServeRAID controller. 3E20H (POST detected that the ServeRAID controller is in the wrong PCI expansion slot) 1. Install the ServeRAID controller in the correct PCI expansion slot; see the documentation that came with your server for more information. 2. Install download jumpers, flash latest level BIOS and firmware for controller, then remove jumpers. 3. ServeRAID controller. 3E21H (POST detected that the ServeRAID controller did 1. Make sure the ServeRAID controller is in the correct not find the integrated SCSI controller) PCI expansion slot; see the documentation that came with the server for more information. 2. Install download jumpers, flash latest level BIOS and firmware for controller, then remove jumpers. 3. ServeRAID controller. 3E2xH (POST detected an error with the integrated SCSI 1. Install download jumpers, flash latest level BIOS and controller: either the wrong controller was found or some firmware for controller, then remove jumpers. other SCSI controller error occurred) 2. ServeRAID controller. 8xxx to Bxxx (POST detected an error with the SCSI interface) 1. Verify that the SCSI cables are correctly connected and the SCSI termination is set properly for each installed SCSI device. 2. Install download jumpers, flash latest level BIOS and firmware for controller, then remove jumpers. 3. ServeRAID controller. Chapter 6. Symptom-to-FRU index 133

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ServeRAID
error
codes
In
the
following
error
codes,
x
can
be
any
number
or
letter.
For
more
information
about
ServeRAID
errors,
see
the
IBM
ServeRAID:
User’s
Reference
.
Note:
See
“System
replaceable
units”
on
page
144
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
1xxx
to
7xxx
(POST
detected
an
internal
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller,
then
remove
jumpers.
2.
ServeRAID
controller.
2601
to
260B
(POST
detected
an
error
with
the
ServeRAID
subsystem)
1.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller,
then
remove
jumpers.
2.
ServeRAID
controller.
2610
(POST
detected
an
error
with
the
ServeRAID
controller
hardware)
1.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller,
then
remove
jumpers.
2.
ServeRAID
controller.
2620
(POST
detected
that
a
ServeRAID
configuration
or
hard
disk
error
occurred)
1.
Start
the
IBM
ServeRAID
Support
CD
and
view
the
existing
device
and
configuration
information
for
your
ServeRAID
subsystem.
2.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller,
then
remove
jumpers.
3.
ServeRAID
controller.
3E20H
(POST
detected
that
the
ServeRAID
controller
is
in
the
wrong
PCI
expansion
slot)
1.
Install
the
ServeRAID
controller
in
the
correct
PCI
expansion
slot;
see
the
documentation
that
came
with
your
server
for
more
information.
2.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller,
then
remove
jumpers.
3.
ServeRAID
controller.
3E21H
(POST
detected
that
the
ServeRAID
controller
did
not
find
the
integrated
SCSI
controller)
1.
Make
sure
the
ServeRAID
controller
is
in
the
correct
PCI
expansion
slot;
see
the
documentation
that
came
with
the
server
for
more
information.
2.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller,
then
remove
jumpers.
3.
ServeRAID
controller.
3E2xH
(POST
detected
an
error
with
the
integrated
SCSI
controller:
either
the
wrong
controller
was
found
or
some
other
SCSI
controller
error
occurred)
1.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller,
then
remove
jumpers.
2.
ServeRAID
controller.
8xxx
to
Bxxx
(POST
detected
an
error
with
the
SCSI
interface)
1.
Verify
that
the
SCSI
cables
are
correctly
connected
and
the
SCSI
termination
is
set
properly
for
each
installed
SCSI
device.
2.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller,
then
remove
jumpers.
3.
ServeRAID
controller.
Chapter
6.
Symptom-to-FRU
index
133