IBM HS12 Service Guide - Page 104

solved

Page 104 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 1762 Hard disk drive configuration has changed. 1. Run the Configuration/Setup Utility program, make sure that the hard disk drive configuration is correct, and save the settings. See "Using the Configuration/Setup Utility program" on page 15. 2. Reseat the storage drives. Depending on your storage drive configuration, use the following information to reseat your storage drives: v Fixed-storage drive - See "Removing a fixed-storage drive" on page 41 and "Installing a fixed-storage drive" on page 42. v Hot-swap storage drive - See "Removing a hot-swap storage drive" on page 43 and "Installing a hot-swap storage drive" on page 44. 3. If an optional expansion unit is installed, reseat it - See "Removing an optional expansion unit" on page 37 and "Installing an optional expansion unit" on page 38. 4. Replace the following components one at a time, in the order shown, restarting the blade server each time: a. Storage drives: v Fixed-storage drive - See "Removing a fixed-storage drive" on page 41 and "Installing a fixed-storage drive" on page 42. v Hot-swap storage drive - See "Removing a hot-swap storage drive" on page 43 and "Installing a hot-swap storage drive" on page 44. b. Optional expansion unit (if one is installed) See "Removing an optional expansion unit" on page 37 and "Installing an optional expansion unit" on page 38. c. (Trained service technician only) System-board assembly - See "Removing the system-board assembly" on page 65 and "Installing the system-board assembly" on page 66. 92 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide

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v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
1762
Hard disk drive configuration has changed.
1.
Run the Configuration/Setup Utility program,
make sure that the hard disk drive configuration
is correct, and save the settings. See “Using the
Configuration/Setup Utility program” on page
15.
2.
Reseat the storage drives. Depending on your
storage drive configuration, use the following
information to reseat your storage drives:
v
Fixed-storage drive - See “Removing a
fixed-storage drive” on page 41 and “Installing
a fixed-storage drive” on page 42.
v
Hot-swap storage drive - See “Removing a
hot-swap storage drive” on page 43 and
“Installing a hot-swap storage drive” on page
44.
3.
If an optional expansion unit is installed, reseat it
- See “Removing an optional expansion unit” on
page 37 and “Installing an optional expansion
unit” on page 38.
4.
Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a.
Storage drives:
v
Fixed-storage drive - See “Removing a
fixed-storage drive” on page 41 and
“Installing a fixed-storage drive” on page
42.
v
Hot-swap storage drive - See “Removing a
hot-swap storage drive” on page 43 and
“Installing a hot-swap storage drive” on
page 44.
b.
Optional expansion unit (if one is installed) -
See “Removing an optional expansion unit”
on page 37 and “Installing an optional
expansion unit” on page 38.
c.
(Trained service technician only) System-board
assembly - See “Removing the system-board
assembly” on page 65 and “Installing the
system-board assembly” on page 66.
92
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide