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IBM HS12 Service Guide - Page 32

Typical operating-system installation, Installing the operating system without using ServerGuide

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When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM blade server model. The setup program provides a list of tasks that are required to set up the blade server. Note: Features and functions can vary slightly with different versions of the ServerGuide program. When you start the ServerGuide Setup and Installation CD, the program prompts you to complete the following tasks: v Select your language. v Select your keyboard layout and country. v View the overview to learn about ServerGuide features. v View the readme file to review installation tips for your operating system and adapter. v Start the operating-system installation. You will need your operating-system CD. Typical operating-system installation Use this information for a typical ServerGuide operating-system installation. Note: Features and functions can vary slightly with different versions of the ServerGuide program. The ServerGuide program can reduce the time it takes to install an operating system. It provides the device drivers that are required for the hardware and for the operating system that you are installing. This section describes a typical ServerGuide operating-system installation. 1. After you have completed the setup process, the operating-system installation program starts. (You will need the operating-system CD to complete the installation.) 2. The ServerGuide program stores information about the blade server model, service processor, hard disk drive controllers, and network adapters. Then, the program checks the CD for newer device drivers. This information is stored and then passed to the operating-system installation program. 3. The ServerGuide program presents operating-system partition options that are based on the operating-system selection and the installed hard disk drives. 4. The ServerGuide program prompts you to insert the operating-system CD and restart the server. At this point, the installation program for the operating system takes control to complete the installation. The BladeCenter CD drive must be associated with the blade server before you perform this step. Installing the operating system without using ServerGuide Use these instructions to install the operating system on the blade server without using a ServerGuide. If you have already configured the blade server hardware and you are not using the ServerGuide program to install the operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Web site. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 20 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide

Section	Page
Contents	5
Safety	7
Guidelines for trained service technicians	8
Inspecting for unsafe conditions	8
Guidelines for servicing electrical equipment	9
Safety statements	10
Chapter 1. Start here	13
Diagnosing a problem	13
Undocumented problems	16
Chapter 2. Introduction	17
Related documentation	17
Notices and statements in this document	18
Features and specifications	18
Blade server controls and LEDs	19
Turning on the blade server	21
Turning off the blade server	22
System-board layouts	22
System-board connectors	23
System-board switches	24
System-board LEDs	25
Chapter 3. Configuring the blade server	27
Using the Configuration/Setup Utility program	27
Configuration/Setup Utility menu	28
Using passwords	30
Using the ServerGuide Setup and Installation CD	31
ServerGuide features	31
Setup and configuration overview	31
Typical operating-system installation	32
Installing the operating system without using ServerGuide	32
Using the PXE boot agent utility program	33
Firmware updates	33
Configuring the Gigabit Ethernet controller	33
Configuring a SAS RAID array	34
Using the LSI Logic Configuration Utility program	35
Chapter 4. Parts listing, Types 8014, 8028 and 1916	37
Chapter 5. Removing and replacing blade server components	43
Installation guidelines	43
System reliability guidelines	44
Handling static-sensitive devices	44
Returning a device or component	45
Removing the blade server from the BladeCenter unit	45
Installing the blade server in a BladeCenter unit	46
Removing and replacing Tier 1 customer replaceable units (CRUs)	47
Removing the blade server cover	47
Installing the blade server cover	48
Removing an optional expansion unit	49
Installing an optional expansion unit	50
Removing the bezel assembly	51
Installing the bezel assembly	52
Removing a fixed-storage drive	53
Installing a fixed-storage drive	54
Removing a hot-swap storage drive	55
Installing a hot-swap storage drive	56
Removing a memory module	56
Installing a memory module	58
Removing a concurrent KVM card	60
Installing a concurrent KVM card	61
Removing an I/O expansion card	62
Installing an I/O expansion card	63
Removing a storage interface card	65
Installing a storage interface card	66
Removing a high-speed expansion card	67
Installing a high-speed expansion card	68
Removing the battery	69
Installing the battery	70
Removing and replacing field replaceable units	72
Removing a microprocessor and heat sink	72
Installing a microprocessor and heat sink	74
Removing the system-board assembly	77
Installing the system-board assembly	78
Chapter 6. Diagnostics	79
Diagnostic tools overview	79
POST	80
POST beep codes	80
Beep code descriptions	81
No-beep symptoms	87
Error logs	88
Viewing the BMC log from the Configuration/Setup Utility program	89
Viewing the BMC log from the diagnostic programs	89
BMC error messages	90
POST error codes	98
Checkout procedure	124
About the checkout procedure	125
Performing the checkout procedure	125
Troubleshooting tables	126
General problems	126
Storage drive problems	126
Intermittent problems	127
Keyboard or mouse problems	127
Memory problems	128
Microprocessor problems	129
Monitor or video problems	130
Network connection problems	131
Optional-device problems	131
Power error messages	132
Power problems	134
Removable-media drive problems	136
ServerGuide problems	138
Service processor problems	138
Software problems	138
Universal Serial Bus (USB) port problems	139
Light path diagnostics	139
Viewing the light path diagnostics LEDs	140
Light path diagnostics LEDs	142
Dynamic system analysis diagnostic programs and messages	144
Running the diagnostic programs	145
Diagnostic text messages	146
Viewing the test log	146
Diagnostic messages	147
BMC self tests	147
Broadcom Ethernet device tests	159
CPU stress tests	160
Memory self tests	163
Optical drive self tests	169
Storage drive self tests	175
Tape alert flags	176
Recovering from a BIOS update failure	177
Service processor (BMC) error codes	179
Solving SAS hard disk drive problems	179
Solving shared BladeCenter resource problems	179
Keyboard or mouse problems	180
Media tray problems	180
Network connection problems	182
Power problems	182
Video problems	183
Solving undetermined problems	183
Problem determination tips	185
Appendix. Getting help and technical assistance	187
Before you call	187
Using the documentation	188
Getting help and information from the World Wide Web	188
Software service and support	188
Hardware service and support	189
IBM Taiwan product service	189
Notices	191
Trademarks	191
Important notes	192
Particulate contamination	193
Documentation format	194
Electronic emission notices	194
Federal Communications Commission (FCC) statement	194
Industry Canada Class A emission compliance statement	194
Avis de conformité à la réglementation d'Industrie Canada	194
Australia and New Zealand Class A statement	195
European Union EMC Directive conformance statement	195
Germany Class A statement	195
Taiwan Class A compliance statement	196
People's Republic of China Class A electronic emission statement	196
Japan VCCI Class A statement	197
Korea Communications Commission (KCC) statement	197
Japan Electronics and Information Technology Industries Association (JEITA) statement	197
Index	199
A	199
B	199
C	199
D	199
E	199
F	200
G	200
H	201
I	201
J	201
K	201
L	201
M	201
N	201
O	201
P	201
R	202
S	202
T	202
U	202
V	202

Match case Limit results 1 per page

When you use the

ServerGuide Setup and Installation

CD, you do not need setup

diskettes. You can use the CD to configure any supported IBM blade server model.

The setup program provides a list of tasks that are required to set up the blade

server.

Note:

Features and functions can vary slightly with different versions of the

ServerGuide program.

When you start the

ServerGuide Setup and Installation

CD, the program prompts you

to complete the following tasks:

Select your language.

Select your keyboard layout and country.

View the overview to learn about ServerGuide features.

View the readme file to review installation tips for your operating system and

adapter.

Start the operating-system installation. You will need your operating-system CD.

Typical operating-system installation

Use this information for a typical ServerGuide operating-system installation.

Note:

Features and functions can vary slightly with different versions of the

ServerGuide program.

The ServerGuide program can reduce the time it takes to install an operating

system. It provides the device drivers that are required for the hardware and for

the operating system that you are installing. This section describes a typical

ServerGuide operating-system installation.

After you have completed the setup process, the operating-system installation

program starts. (You will need the operating-system CD to complete the

installation.)

The ServerGuide program stores information about the blade server model,

service processor, hard disk drive controllers, and network adapters. Then, the

program checks the CD for newer device drivers. This information is stored

and then passed to the operating-system installation program.

The ServerGuide program presents operating-system partition options that are

based on the operating-system selection and the installed hard disk drives.

The ServerGuide program prompts you to insert the operating-system CD and

restart the server. At this point, the installation program for the operating

system takes control to complete the installation. The BladeCenter CD drive

must be associated with the blade server before you perform this step.

Installing the operating system without using ServerGuide

Use these instructions to install the operating system on the blade server without

using a ServerGuide.

If you have already configured the blade server hardware and you are not using

the ServerGuide program to install the operating system, complete the following

steps to download the latest operating-system installation instructions from the

IBM Web site.

Note:

Changes are made periodically to the IBM Web site. The actual procedure

might vary slightly from what is described in this document.

BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide