IBM HS12 Service Guide - Page 176

Tape alert flags, Flag 2: Library Hardware B W, Flag 13: Library Pick Retry W

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v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 217-900-xxx Failed the storage drive self test. 1. Make sure that the storage drive is securely connected in the storage drive connector, then; reseat the storage drive. 2. Rerun the test. 3. Make sure that the system BIOS firmware is at the latest level, upgrade if necessary; then, rerun the test. The BIOS firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found on the IBM support Web site at http://www.ibm.com/support/ docview.wss?uid=psg1MIGR-4JTS2T. 4. Rerun the test. 5. If the component failure remains, refer to Chapter 5, "Removing and replacing blade server components," on page 31 to replace the failed component. 217-800-xxx The storage drive self test was terminated by N/A the user. Tape alert flags Use this information to diagnose and resolve tape alert flags for the blade server. Tape alert flags are numbered 1 through 64 and indicate a specific media-changer error condition. Each tape alert is returned as an individual log parameter, and its state is indicated in bit 0 of the 1-byte Parameter Value field of the log parameter. When this bit is set to 1, the alert is active. Each tape alert flag has one of the following severity levels: C - Critical W - Warning I - Information Different tape drives support some or all of the following flags in the tape alert log: Flag 2: Library Hardware B (W) This flag is set when an unrecoverable mechanical error occurs. Flag 4: Library Hardware D (C) This flag is set when the tape drive fails the power-on self-test or a mechanical error occurs that requires a power cycle to recover. This flag is internally cleared when the drive is powered-off. Flag 13: Library Pick Retry (W) This flag is set when a high retry count threshold is passed during an operation to pick a cartridge from a slot before the operation succeeds. This flag is internally cleared when another pick operation is attempted. 164 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide

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v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
217-900-xxx
Failed the storage drive self test.
1.
Make sure that the storage drive is securely
connected in the storage drive connector, then;
reseat the storage drive.
2.
Rerun the test.
3.
Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test. The BIOS firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
docview.wss?uid=psg1MIGR-4JTS2T.
4.
Rerun the test.
5.
If the component failure remains, refer to
Chapter 5, “Removing and replacing blade
server components,” on page 31 to replace the
failed component.
217-800-xxx
The storage drive self test was terminated by
the user.
N/A
Tape alert flags
Use this information to diagnose and resolve tape alert flags for the blade server.
Tape alert flags are numbered 1 through 64 and indicate a specific media-changer
error condition. Each tape alert is returned as an individual log parameter, and its
state is indicated in bit 0 of the 1-byte Parameter Value field of the log parameter.
When this bit is set to 1, the alert is active.
Each tape alert flag has one of the following severity levels:
C - Critical
W - Warning
I - Information
Different tape drives support some or all of the following flags in the tape alert
log:
Flag 2: Library Hardware B (W)
This flag is set when an unrecoverable
mechanical error occurs.
Flag 4: Library Hardware D (C)
This flag is set when the tape drive fails the
power-on self-test or a mechanical error occurs that requires a power cycle to
recover. This flag is internally cleared when the drive is powered-off.
Flag 13: Library Pick Retry (W)
This flag is set when a high retry count
threshold is passed during an operation to pick a cartridge from a slot before
the operation succeeds. This flag is internally cleared when another pick
operation is attempted.
164
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide