IBM HS12 Service Guide - Page 202

product data 16 product service, IBM Taiwan 177 publications related 5 PXE boot agent utility program 15 using 21 R recovering from a BIOS failure 165 redundant array of independent disks (RAID) SAS array 44 related documentation 5 remote console redirection 16 removable-media drive errors 124 removing bezel assembly 39 blade server 33 blade server cover 35 cKVM card 48 concurrent KVM card 48 fixed storage drive 41 high-speed expansion card 55 hot-swap hard disk drive 43 I/O expansion card 50 memory module 44 SAS controller 54 SATA controller 54 storage interface card 54 removing a microprocessor and heat sink 60 removing and replacing blade server components field replaceable unit (FRU) 31 Tier 1 CRU 31 Tier 2 CRU 31 removing and replacing CRUs 35 removing and replacing FRUs 60 removing the bezel assembly 39 replacing battery 57 system-board assembly 65 restore settings 16 returning a device or component 33 S safety v safety statements v, viii SAS array type supported 44 SAS connectivity card handling 51 I/O expansion card 51 installing 51 removing 50 seating in the blade server 51 SAS error messages 167 SAS hard disk drive hot-swap storage device 44 installing 44 save settings 16 screen jitter 118 SCSI RAID configure an array 22 seating the SAS connectivity card in the blade server 51 ServerGuide error symptoms 126 features 19 NOS installation 20 using 19 service and support before you call 175 hardware 177 software 176 service processor error codes 167 service processor problems 126 servicing electrical equipment vii setup with ServerGuide 20 software problems 126 software service and support telephone numbers 176 solving problems 113 specifications BladeCenter HS12 6 start options 16 starting the blade server 10 startup sequence options 16 startup sequence, setting 16 static electricity 32 static-sensitive devices, handling 32 stopping the blade server 10 storage fixed storage drive installing 42 removing 41 storage drive connectors 11 problems 114 storage interface card installing 54 removing 54 SAS controller 54 SATA controller 54 SW2 system board switch description 13 SW3 system board switch description 13 system board jumpers 12 LEDs 13 system board layouts 10 system information 16 system MAC addresses 16 system reliability 32 system security 16 system summary information 16 system-board assembly replacement 65 system-board connectors 11 trained service technicians, guidelines vi troubleshooting Light path diagnostics 67 Problem isolation tables 67 troubleshooting tables 114 turning off the blade server 10 turning on the blade server 10 U unable to communicate 119 undetermined problems 171 undocumented problems 4 United States electronic emission Class A notice 182 United States FCC Class A notice 182 Universal Serial Bus (USB) problems 127 unsafe conditions, inspecting for vi updating firmware 21 USB device summary information 16 utility Configuration/Setup Utility program 15 PXE boot agent program, using 21 V video problems 118 viewing the test log 134 W Web site ServerGuide 19 wrong characters 118 T Taiwan Class A compliance statement 184 thermal material heat sink 62 trademarks 180 190 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide