Home » IBM Manuals » Desktops » IBM HS12 » Manual Viewer

IBM HS12 Service Guide - Page 40

Label, FRU list type 8014 models 1Ax, 2Ax, 2Bx, EBx, system service type 8014 models 1Ax

UPC - 883436037129

Add to My Manuals
Save this manual to your list of manuals

Page 40 highlights

Index Description 10 Hard disk drive, 2.5 inch hot-swap SAS 73 GB, 15 KHz (type 8028 option) 10 Hard disk drive, 2.5 inch hot-swap SAS 146 GB, 10 KHz (type 8028 option) 11 Hot-swap storage-bay filler (type 8028 models 23x, 27x, 33x, 44x, 45x, 46x, 4Lx, 54x, 56x, E3x) (type 1916 models 46x) 12 SAS storage interface card (type 8028 models 23x, 27x, 33x, 44x, 45x, 46x, 4Lx, 54x, 56x, E3x) (type 1916 model 46x) 12 SATA storage interface card (type 8014 model 1Ax, 2Ax, 2Bx, EBx) 13 Battery, 3.0 volt (all models) 14 Card, cKVM (option) 15 SAS connectivity card Ethernet expansion card, 1 GB 4-port (types 8028 and 8014 optional) Bracket, NGB (option) 2.5 inch hot-swap storage device cage (type 8028 models 23x, 27x, 33x, 44x, 45x, 46x, 54x, 56x, E3x, 4Lx) (type 1916 model 46x) Kit, miscellaneous parts (all models) Label, system service (type 8014 models 1Ax, 2Ax, 2Bx, EBx) Label, FRU list (type 8014 models 1Ax, 2Ax, 2Bx, EBx) Label, system service (type 8028 models 23x, 27x, 33x, 44x, 45x, 46x, 4Lx, 54x, 56x, E3x) (type 1916 model 46x ) Label, FRU list (type 8028 models 23x, 27x, 33x, 44x, 45x, 46x, 4Lx, 54x, 56x, E3x,) Type 1916 model 46x) Label, warning (all models) PCI I/O expansion unit 3e (types 8014 and 8028 option) Tray, storage drive assembly tray with right-side lever release (type 8014 models 1Ax, 2Ax, 2Bx, EBx) Recovery CD, English, MS Windows Server 2003 R2, 32-bit edition, 1 - 4 processors Recovery CD, French, MS Windows Server 2003 R2, 32-bit edition, 1 - 4 processors Recovery CD, Italian, MS Windows Server 2003 R2, 32-bit edition, 1 - 4 processors Recovery CD, German, MS Windows Server 2003 R2, 32-bit edition, 1 - 4 processors Recovery CD, Spanish, MS Windows Server 2003 R2, 32-bit edition, 1 - 4 processors Recovery CD, Traditional Chinese, MS Windows Server 2003 R2, 32-bit edition, 1 - 4 processors Recovery CD, Japanese, MS Windows Server 2003 R2, 32-bit edition, 1 - 4 processors CRU part number (Tier 1) 43W7546 43W7538 44T2248 33F8354 13N0842 44W4488 42C8607 44R5849 44R5850 46C1216 46C1217 90P4799 43W4390 CRU part number (Tier 2) 49Y4457 49Y4458 43W3975 44R5707 44R5762 44R5851 FRU part number 44W4046 44W4047 44W4048 44W4049 44W4050 44W4051 44W4052 28 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide

Section	Page
Contents	5
Safety	7
Guidelines for trained service technicians	8
Inspecting for unsafe conditions	8
Guidelines for servicing electrical equipment	9
Safety statements	10
Chapter 1. Start here	13
Diagnosing a problem	13
Undocumented problems	16
Chapter 2. Introduction	17
Related documentation	17
Notices and statements in this document	18
Features and specifications	18
Blade server controls and LEDs	19
Turning on the blade server	21
Turning off the blade server	22
System-board layouts	22
System-board connectors	23
System-board switches	24
System-board LEDs	25
Chapter 3. Configuring the blade server	27
Using the Configuration/Setup Utility program	27
Configuration/Setup Utility menu	28
Using passwords	30
Using the ServerGuide Setup and Installation CD	31
ServerGuide features	31
Setup and configuration overview	31
Typical operating-system installation	32
Installing the operating system without using ServerGuide	32
Using the PXE boot agent utility program	33
Firmware updates	33
Configuring the Gigabit Ethernet controller	33
Configuring a SAS RAID array	34
Using the LSI Logic Configuration Utility program	35
Chapter 4. Parts listing, Types 8014, 8028 and 1916	37
Chapter 5. Removing and replacing blade server components	43
Installation guidelines	43
System reliability guidelines	44
Handling static-sensitive devices	44
Returning a device or component	45
Removing the blade server from the BladeCenter unit	45
Installing the blade server in a BladeCenter unit	46
Removing and replacing Tier 1 customer replaceable units (CRUs)	47
Removing the blade server cover	47
Installing the blade server cover	48
Removing an optional expansion unit	49
Installing an optional expansion unit	50
Removing the bezel assembly	51
Installing the bezel assembly	52
Removing a fixed-storage drive	53
Installing a fixed-storage drive	54
Removing a hot-swap storage drive	55
Installing a hot-swap storage drive	56
Removing a memory module	56
Installing a memory module	58
Removing a concurrent KVM card	60
Installing a concurrent KVM card	61
Removing an I/O expansion card	62
Installing an I/O expansion card	63
Removing a storage interface card	65
Installing a storage interface card	66
Removing a high-speed expansion card	67
Installing a high-speed expansion card	68
Removing the battery	69
Installing the battery	70
Removing and replacing field replaceable units	72
Removing a microprocessor and heat sink	72
Installing a microprocessor and heat sink	74
Removing the system-board assembly	77
Installing the system-board assembly	78
Chapter 6. Diagnostics	79
Diagnostic tools overview	79
POST	80
POST beep codes	80
Beep code descriptions	81
No-beep symptoms	87
Error logs	88
Viewing the BMC log from the Configuration/Setup Utility program	89
Viewing the BMC log from the diagnostic programs	89
BMC error messages	90
POST error codes	98
Checkout procedure	124
About the checkout procedure	125
Performing the checkout procedure	125
Troubleshooting tables	126
General problems	126
Storage drive problems	126
Intermittent problems	127
Keyboard or mouse problems	127
Memory problems	128
Microprocessor problems	129
Monitor or video problems	130
Network connection problems	131
Optional-device problems	131
Power error messages	132
Power problems	134
Removable-media drive problems	136
ServerGuide problems	138
Service processor problems	138
Software problems	138
Universal Serial Bus (USB) port problems	139
Light path diagnostics	139
Viewing the light path diagnostics LEDs	140
Light path diagnostics LEDs	142
Dynamic system analysis diagnostic programs and messages	144
Running the diagnostic programs	145
Diagnostic text messages	146
Viewing the test log	146
Diagnostic messages	147
BMC self tests	147
Broadcom Ethernet device tests	159
CPU stress tests	160
Memory self tests	163
Optical drive self tests	169
Storage drive self tests	175
Tape alert flags	176
Recovering from a BIOS update failure	177
Service processor (BMC) error codes	179
Solving SAS hard disk drive problems	179
Solving shared BladeCenter resource problems	179
Keyboard or mouse problems	180
Media tray problems	180
Network connection problems	182
Power problems	182
Video problems	183
Solving undetermined problems	183
Problem determination tips	185
Appendix. Getting help and technical assistance	187
Before you call	187
Using the documentation	188
Getting help and information from the World Wide Web	188
Software service and support	188
Hardware service and support	189
IBM Taiwan product service	189
Notices	191
Trademarks	191
Important notes	192
Particulate contamination	193
Documentation format	194
Electronic emission notices	194
Federal Communications Commission (FCC) statement	194
Industry Canada Class A emission compliance statement	194
Avis de conformité à la réglementation d'Industrie Canada	194
Australia and New Zealand Class A statement	195
European Union EMC Directive conformance statement	195
Germany Class A statement	195
Taiwan Class A compliance statement	196
People's Republic of China Class A electronic emission statement	196
Japan VCCI Class A statement	197
Korea Communications Commission (KCC) statement	197
Japan Electronics and Information Technology Industries Association (JEITA) statement	197
Index	199
A	199
B	199
C	199
D	199
E	199
F	200
G	200
H	201
I	201
J	201
K	201
L	201
M	201
N	201
O	201
P	201
R	202
S	202
T	202
U	202
V	202

Match case Limit results 1 per page

Index

Description

CRU part

number

(Tier 1)

CRU part

number

(Tier 2)

FRU part

number

Hard disk drive, 2.5 inch hot-swap SAS 73 GB, 15 KHz (type

8028 option)

43W7546

Hard disk drive, 2.5 inch hot-swap SAS 146 GB, 10 KHz (type

8028 option)

43W7538

Hot-swap storage-bay filler (type 8028 models 23x, 27x, 33x,

44x, 45x, 46x, 4Lx, 54x, 56x, E3x) (type 1916 models 46x)

44T2248

SAS storage interface card (type 8028 models 23x, 27x, 33x,

44x, 45x, 46x, 4Lx, 54x, 56x, E3x) (type 1916 model 46x)

49Y4457

SATA storage interface card (type 8014 model 1Ax, 2Ax, 2Bx,

EBx)

49Y4458

Battery, 3.0 volt (all models)

33F8354

Card, cKVM (option)

13N0842

SAS connectivity card

43W3975

Ethernet expansion card, 1 GB 4-port (types 8028 and 8014

optional)

44W4488

Bracket, NGB (option)

42C8607

2.5 inch hot-swap storage device cage (type 8028 models 23x,

27x, 33x, 44x, 45x, 46x, 54x, 56x, E3x, 4Lx) (type 1916 model

46x)

44R5707

Kit, miscellaneous parts (all models)

44R5762

Label, system service (type 8014 models 1Ax, 2Ax, 2Bx, EBx)

44R5849

Label, FRU list (type 8014 models 1Ax, 2Ax, 2Bx, EBx)

44R5850

Label, system service (type 8028 models 23x, 27x, 33x, 44x, 45x,

46x, 4Lx, 54x, 56x, E3x) (type 1916 model 46x )

46C1216

Label, FRU list (type 8028 models 23x, 27x, 33x, 44x, 45x, 46x,

4Lx, 54x, 56x, E3x,) Type 1916 model 46x)

46C1217

Label, warning (all models)

90P4799

PCI I/O expansion unit 3e (types 8014 and 8028 option)

43W4390

Tray, storage drive assembly tray with right-side lever release

(type 8014 models 1Ax, 2Ax, 2Bx, EBx)

44R5851

Recovery CD, English, MS Windows Server 2003 R2, 32-bit

edition, 1 - 4 processors

44W4046

Recovery CD, French, MS Windows Server 2003 R2, 32-bit

edition, 1 - 4 processors

44W4047

Recovery CD, Italian, MS Windows Server 2003 R2, 32-bit

edition, 1 - 4 processors

44W4048

Recovery CD, German, MS Windows Server 2003 R2, 32-bit

edition, 1 - 4 processors

44W4049

Recovery CD, Spanish, MS Windows Server 2003 R2, 32-bit

edition, 1 - 4 processors

44W4050

Recovery CD, Traditional Chinese, MS Windows Server 2003

R2, 32-bit edition, 1 - 4 processors

44W4051

Recovery CD, Japanese, MS Windows Server 2003 R2, 32-bit

edition, 1 - 4 processors

44W4052

BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide