IBM HS12 Service Guide - Page 174

v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 215-903-xxx Aborted the optical drive self test because the drive could not be accessed. 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized; then, rerun the test. See "Diagnostic tools overview" on page 67. 2. Make sure that the cable for the optical drive is securely connected at both ends of the cable. See your BladeCenter documentation for information about the optical drive (media tray). 3. Make sure that the cable for the optical drive is not damaged; then, replace the cable if damage is present. See your BladeCenter documentation for information about replacing the optical drive (media tray). 4. Make sure that the DSA Diagnostic code is at the latest level and upgrade if necessary; then, rerun the test. The latest code can be found on the IBM support Web site at http://www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 5. For additional troubleshooting information, go to http://www.ibm.com/support/ docview.wss?uid=psg1MIGR-41559. 6. Rerun the test. See "Diagnostic tools overview" on page 67. 7. Replace the CD or DVD drive. Refer to your BladeCenter documentation for information about replacing the drive. 8. If the failure remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/ support/docview.wss?uid=psg1SERV-CALL. 162 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide