IBM HS12 Service Guide - Page 5

Contents, Parts listing, Types 8014 - microprocessor

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Contents Safety v Guidelines for trained service technicians . . . . vi Inspecting for unsafe conditions vi Guidelines for servicing electrical equipment . . vii Safety statements viii Chapter 1. Start here 1 Diagnosing a problem 1 Undocumented problems 4 Chapter 2. Introduction 5 Related documentation 5 Notices and statements in this document . . . . . 6 Features and specifications 6 Blade server controls and LEDs 7 Turning on the blade server 9 Turning off the blade server 10 System-board layouts 10 System-board connectors 11 System-board switches 12 System-board LEDs 13 Chapter 3. Configuring the blade server 15 Using the Configuration/Setup Utility program . . 15 Configuration/Setup Utility menu 16 Using passwords 18 Using the ServerGuide Setup and Installation CD . 19 ServerGuide features 19 Setup and configuration overview 19 Typical operating-system installation . . . . . 20 Installing the operating system without using ServerGuide 20 Using the PXE boot agent utility program . . . . 21 Firmware updates 21 Configuring the Gigabit Ethernet controller. . . . 21 Configuring a SAS RAID array 22 Using the LSI Logic Configuration Utility program 23 Chapter 4. Parts listing, Types 8014, 8028 and 1916 25 Chapter 5. Removing and replacing blade server components 31 Installation guidelines 31 System reliability guidelines 32 Handling static-sensitive devices 32 Returning a device or component 33 Removing the blade server from the BladeCenter unit 33 Installing the blade server in a BladeCenter unit . . 34 Removing and replacing Tier 1 customer replaceable units (CRUs 35 Removing the blade server cover 35 Installing the blade server cover 36 © Copyright IBM Corp. 2008, 2010 Removing an optional expansion unit . . . . 37 Installing an optional expansion unit . . . . . 38 Removing the bezel assembly 39 Installing the bezel assembly 40 Removing a fixed-storage drive 41 Installing a fixed-storage drive 42 Removing a hot-swap storage drive . . . . . 43 Installing a hot-swap storage drive . . . . . 44 Removing a memory module 44 Installing a memory module 46 Removing a concurrent KVM card. . . . . . 48 Installing a concurrent KVM card 49 Removing an I/O expansion card 50 Installing an I/O expansion card 51 Removing a storage interface card 53 Installing a storage interface card 54 Removing a high-speed expansion card . . . . 55 Installing a high-speed expansion card . . . . 56 Removing the battery 57 Installing the battery 58 Removing and replacing field replaceable units . . 60 Removing a microprocessor and heat sink . . . 60 Installing a microprocessor and heat sink . . . 62 Removing the system-board assembly . . . . 65 Installing the system-board assembly . . . . . 66 Chapter 6. Diagnostics 67 Diagnostic tools overview 67 POST 68 POST beep codes 68 Error logs 76 BMC error messages 78 POST error codes 86 Checkout procedure 112 About the checkout procedure 113 Performing the checkout procedure . . . . . 113 Troubleshooting tables 114 General problems 114 Storage drive problems 114 Intermittent problems 115 Keyboard or mouse problems 115 Memory problems 116 Microprocessor problems 117 Monitor or video problems 118 Network connection problems 119 Optional-device problems 119 Power error messages 120 Power problems 122 Removable-media drive problems . . . . . 124 ServerGuide problems 126 Service processor problems 126 Software problems 126 Universal Serial Bus (USB) port problems . . . 127 Light path diagnostics 127 Viewing the light path diagnostics LEDs . . . 128 iii

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Contents
Safety
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Guidelines for trained service technicians
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Inspecting for unsafe conditions
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Guidelines for servicing electrical equipment .
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Safety statements
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Chapter 1. Start here
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Diagnosing a problem
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Undocumented problems
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Chapter 2. Introduction
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Related documentation
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Notices and statements in this document
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Features and specifications
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Blade server controls and LEDs
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Turning on the blade server
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Turning off the blade server
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System-board layouts
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System-board connectors
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System-board switches
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System-board LEDs
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Chapter 3. Configuring the blade server 15
Using the Configuration/Setup Utility program
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Configuration/Setup Utility menu
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Using passwords
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Using the ServerGuide Setup and Installation CD
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ServerGuide features
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Setup and configuration overview
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Typical operating-system installation
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Installing the operating system without using
ServerGuide
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Using the PXE boot agent utility program
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Firmware updates
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Configuring the Gigabit Ethernet controller
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Configuring a SAS RAID array
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Using the LSI Logic Configuration Utility program
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Chapter 4. Parts listing, Types 8014,
8028 and 1916
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Chapter 5. Removing and replacing
blade server components
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Installation guidelines
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System reliability guidelines
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Handling static-sensitive devices
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Returning a device or component
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Removing the blade server from the BladeCenter
unit
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Installing the blade server in a BladeCenter unit .
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Removing and replacing Tier 1 customer replaceable
units (CRUs)
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Removing the blade server cover
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Installing the blade server cover
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Removing an optional expansion unit
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Installing an optional expansion unit
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Removing the bezel assembly
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Installing the bezel assembly
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Removing a fixed-storage drive
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Installing a fixed-storage drive
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Removing a hot-swap storage drive
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Installing a hot-swap storage drive
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Removing a memory module
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Installing a memory module
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Removing a concurrent KVM card
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Installing a concurrent KVM card
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Removing an I/O expansion card
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Installing an I/O expansion card
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Removing a storage interface card
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Installing a storage interface card
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Removing a high-speed expansion card
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Installing a high-speed expansion card
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Removing the battery
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Installing the battery
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Removing and replacing field replaceable units
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Removing a microprocessor and heat sink .
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Installing a microprocessor and heat sink
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Removing the system-board assembly
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Installing the system-board assembly
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Chapter 6. Diagnostics
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Diagnostic tools overview
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POST
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POST beep codes
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Error logs
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BMC error messages
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POST error codes
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Checkout procedure
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About the checkout procedure
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Performing the checkout procedure
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Troubleshooting tables
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General problems
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Storage drive problems
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Intermittent problems
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Keyboard or mouse problems
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Memory problems
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Microprocessor problems
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Monitor or video problems
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Network connection problems
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Optional-device problems
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Power error messages
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Power problems
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Removable-media drive problems
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ServerGuide problems
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Service processor problems
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Software problems
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Universal Serial Bus (USB) port problems .
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Light path diagnostics
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127
Viewing the light path diagnostics LEDs
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© Copyright IBM Corp. 2008, 2010
iii