IBM HS12 Service Guide - Page 94

Error message, Follow the suggested actions in the order in which they are listed in the Action

Page 94 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error message Action PCI bus timeout- system error 1. Remove the blade server from the BladeCenter; then, reinstall it. See "Removing the blade server from the BladeCenter unit" on page 33 and "Installing the blade server in a BladeCenter unit" on page 34. 2. Reseat all the optional devices in the blade server, one at a time, restarting the blade server each time ("Turning off the blade server" on page 10 and "Turning on the blade server" on page 9), to determine where the problem is located. 3. Remove options from the blade server one at a time to determine where the problem is located. v Optional expansion unit - See "Removing an optional expansion unit" on page 37 and "Installing an optional expansion unit" on page 38. v I/O expansion card - See "Removing an I/O expansion card" on page 50 and"Installing an I/O expansion card" on page 51. 4. Replace the following components one at a time, in the order shown, restarting the blade server each time: a. All optional devices in the blade server: v Optional expansion unit - See "Removing an optional expansion unit" on page 37 and "Installing an optional expansion unit" on page 38. v I/O expansion card - See "Removing an I/O expansion card" on page 50 and"Installing an I/O expansion card" on page 51. b. (Trained service technician only) System-board assembly - See "Removing the system-board assembly" on page 65 and "Installing the system-board assembly" on page 66. 82 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide

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v
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine
which components are CRUs and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be
performed only by a trained service technician.
Error message
Action
PCI bus timeout- system error
1.
Remove the blade server from the
BladeCenter; then, reinstall it. See
“Removing the blade server from the
BladeCenter unit” on page 33 and
“Installing the blade server in a
BladeCenter unit” on page 34.
2.
Reseat all the optional devices in the
blade server, one at a time, restarting the
blade server each time (“Turning off the
blade server” on page 10 and “Turning
on the blade server” on page 9), to
determine where the problem is located.
3.
Remove options from the blade server
one at a time to determine where the
problem is located.
v
Optional expansion unit - See
“Removing an optional expansion
unit” on page 37 and “Installing an
optional expansion unit” on page 38.
v
I/O expansion card - See “Removing
an I/O expansion card” on page 50
and“Installing an I/O expansion card”
on page 51.
4.
Replace the following components one at
a time, in the order shown, restarting the
blade server each time:
a.
All optional devices in the blade
server:
v
Optional expansion unit - See
“Removing an optional expansion
unit” on page 37 and “Installing an
optional expansion unit” on page
38.
v
I/O expansion card - See
“Removing an I/O expansion
card” on page 50 and“Installing an
I/O expansion card” on page 51.
b.
(Trained service technician only)
System-board assembly - See
“Removing the system-board
assembly” on page 65 and “Installing
the system-board assembly” on page
66.
82
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide