IBM HS12 Service Guide - Page 90

BMC error messages, If an action step is preceded by Trained service technician only

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BMC error messages Use this information to resolve BMC error messages. The following table lists BMC error messages and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error message Action I/O board fault 1. Reseat the I/O expansion card. See "Removing an I/O expansion card" on page 50 and "Installing an I/O expansion card" on page 51. 2. Replace the following components one at a time, in the order shown, restarting the blade server each time: a. I/O expansion card - See "Removing an I/O expansion card" on page 50 and "Installing an I/O expansion card" on page 51. b. (Trained service technician only) System-board assembly. - See "Removing the system-board assembly" on page 65 and "Installing the system-board assembly" on page 66. cKVM card fault 1. Reseat the cKVM card - See "Removing a concurrent KVM card" on page 48 and "Installing a concurrent KVM card" on page 49. 2. Replace the cKVM card - See "Removing a concurrent KVM card" on page 48 and "Installing a concurrent KVM card" on page 49. 78 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide

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BMC error messages
Use this information to resolve BMC error messages.
The following table lists BMC error messages and suggested actions to correct the
detected problems.
v
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine
which components are CRUs and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be
performed only by a trained service technician.
Error message
Action
I/O board fault
1.
Reseat the I/O expansion card. See
“Removing an I/O expansion card” on
page 50 and “Installing an I/O
expansion card” on page 51.
2.
Replace the following components one at
a time, in the order shown, restarting the
blade server each time:
a.
I/O expansion card - See “Removing
an I/O expansion card” on page 50
and “Installing an I/O expansion
card” on page 51.
b.
(Trained service technician only)
System-board assembly. - See
“Removing the system-board
assembly” on page 65 and “Installing
the system-board assembly” on page
66.
cKVM card fault
1.
Reseat the cKVM card - See “Removing a
concurrent KVM card” on page 48 and
“Installing a concurrent KVM card” on
page 49.
2.
Replace the cKVM card - See “Removing
a concurrent KVM card” on page 48 and
“Installing a concurrent KVM card” on
page 49.
78
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide