IBM HS12 Service Guide - Page 172
Make sure that the cable for the optical drive is, securely connected at both ends of the cable
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v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 215-803-xxx Failed the optical drive self test due to the disk possibly being in use by the system. 1. Wait for the system activity to stop; then, rerun the test. See . 2. Turn off and turn on the system, then; rerun the test. See "Turning off the blade server" on page 10, "Turning on the blade server" on page 9 and "Diagnostic tools overview" on page 67. 3. If the component failure remains, see your BladeCenter documentation for information about replacing the optical drive (media tray). 4. If the failure remains, collect the data from the DSA event log ("Diagnostic tools overview" on page 67) and send it to IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/ support/docview.wss?uid=psg1SERV-CALL. 215-901-xxx Aborted the optical drive self test because the drive media was not detected. 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized; then, rerun the test. See "Diagnostic tools overview" on page 67. 2. Make sure that the cable for the optical drive is securely connected at both ends of the cable and tighten any loose connections. See your BladeCenter documentation for information about the optical drive (media tray). 3. Make sure that the cable for the optical drive is not damaged and replace the cable if damage is present. See your BladeCenter documentation for information about the optical drive (media tray). 4. Rerun the test. See "Diagnostic tools overview" on page 67. 5. For additional troubleshooting information, go to http://www.ibm.com/support/ docview.wss?uid=psg1MIGR-41559. 6. Rerun the test. See "Diagnostic tools overview" on page 67. 7. Replace the CD or DVD drive. See your BladeCenter documentation for information about replacing the optical drive (media tray). 8. If the failure remains, collect the data from the DSA event log ("Diagnostic tools overview" on page 67) and send it to IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/ support/docview.wss?uid=psg1SERV-CALL. 160 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
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