IBM HS12 Service Guide - Page 181

Installation Guide, The software program is working properly.

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1) USB cable (if applicable) 2) Media tray cable (if applicable) 3) Media tray d. Continue with 7. 4. For problems that affect only the diskette drive: a. If there is a diskette in the drive, make sure that: v The diskette is inserted correctly in the drive. v The diskette is good and not damaged; the drive LED flashes once per second when the diskette is inserted. (Try another diskette if you have one.) v The diskette contains the necessary files to start the blade server. v The software program is working correctly. v The distance between monitors and diskette drives is at least 76 mm (3 in.). b. Continue with 6. 5. For problems that affect only the CD or DVD drive: a. Make sure that: v The CD or DVD is inserted correctly in the drive. If necessary, insert the end of a straightened paper clip into the manual tray-release opening to eject the CD or DVD. The drive LED light flashes once per second when the CD or DVD is inserted. v The CD or DVD is clean and not damaged. (Try another CD or DVD if you have one.) v The software program is working properly. b. Continue with 6. 6. For problems that affect one or more of the removable media drives: a. Reseat the following components: 1) Removable-media drive cable (if applicable) 2) Removable-media drive 3) Media tray cable (if applicable) 4) Media tray b. Replace the following components one at a time, in the order shown, restarting the blade server each time: 1) Removable-media drive cable (if applicable) 2) Media tray cable (if applicable) 3) Removable-media drive 4) Media tray c. Continue with 7. 7. Check for correct management-module operation (see the documentation for your BladeCenter unit). Note: Some BladeCenter unit types have several management-module components that might have to be tested or replaced (see the Installation Guide for your management module for more information). 8. Replace the management module (see the documentation for your BladeCenter unit). If these steps do not solve the problem, it is likely a problem with the blade server. See "Removable-media drive problems" on page 124 or "Universal Serial Bus (USB) port problems" on page 127. Chapter 6. Diagnostics 169

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1)
USB cable (if applicable)
2)
Media tray cable (if applicable)
3)
Media tray
d.
Continue with 7.
4.
For problems that affect only the diskette drive:
a.
If there is a diskette in the drive, make sure that:
v
The diskette is inserted correctly in the drive.
v
The diskette is good and not damaged; the drive LED flashes once per
second when the diskette is inserted. (Try another diskette if you have
one.)
v
The diskette contains the necessary files to start the blade server.
v
The software program is working correctly.
v
The distance between monitors and diskette drives is at least 76 mm (3
in.).
b.
Continue with 6.
5.
For problems that affect only the CD or DVD drive:
a.
Make sure that:
v
The CD or DVD is inserted correctly in the drive. If necessary, insert the
end of a straightened paper clip into the manual tray-release opening to
eject the CD or DVD. The drive LED light flashes once per second when
the CD or DVD is inserted.
v
The CD or DVD is clean and not damaged. (Try another CD or DVD if
you have one.)
v
The software program is working properly.
b.
Continue with 6.
6.
For problems that affect one or more of the removable media drives:
a.
Reseat the following components:
1)
Removable-media drive cable (if applicable)
2)
Removable-media drive
3)
Media tray cable (if applicable)
4)
Media tray
b.
Replace the following components one at a time, in the order shown,
restarting the blade server each time:
1)
Removable-media drive cable (if applicable)
2)
Media tray cable (if applicable)
3)
Removable-media drive
4)
Media tray
c.
Continue with 7.
7.
Check for correct management-module operation (see the documentation for
your BladeCenter unit).
Note:
Some BladeCenter unit types have several management-module
components that might have to be tested or replaced (see the
Installation Guide
for your management module for more information).
8.
Replace the management module (see the documentation for your BladeCenter
unit).
If these steps do not solve the problem, it is likely a problem with the blade server.
See “Removable-media drive problems” on page 124 or “Universal Serial Bus
(USB) port problems” on page 127.
Chapter 6. Diagnostics
169