IBM HS12 Service Guide - Page 144

Dynamic system analysis diagnostic programs and messages

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Lit light path diagnostics LED Description Action SAS storage drive A storage drive has failed. error Run the SAS Attached Disk diagnostic test. If the drives passes diagnostics but continues to have a problem, replace the storage drive with a new one. See "Dynamic system analysis diagnostic programs and messages." Dynamic system analysis diagnostic programs and messages Use this information to learn more about using the dynamic system analysis (DSA) diagnostic programs and messages to resolve blade server errors. The Dynamic System Analysis (DSA) Preboot diagnostic programs are the primary method of testing the major components of the server. DSA is a system information collection and analysis tool that you can use to provide information IBM service and support to aid in the diagnosis of the system problems. As you run the diagnostic programs, text messages are displayed on the screen and are saved in the test log. A diagnostic text message indicates that a problem has been detected and provides the action you should take as a result of the text message. The diagnostic programs collect the following information about the blade server: v System configuration v Network interfaces and settings v Installed hardware v Light path diagnostics status v Vital product data, firmware, and BIOS configuration v Hard disk drive health v Baseboard Management Controller logs The DSA diagnostic programs can also provide diagnostics for the following system components, if they are installed in the system: v BroadCom Ethernet controller v Optical (CD or DVD) drives v Storage drives v LSI 1064e SAS RAID controller v Baseboard management controller v Memory v Microprocessor The diagnostic programs create a merged log, called the DSA error log, that includes events from all collected logs. You can output all of the collected XML file that you can send to the IBM service and support, view the information locally 132 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide

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v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Lit light path
diagnostics LED
Description
Action
SAS storage drive
error
A storage drive has failed.
Run the SAS Attached Disk diagnostic test. If
the drives passes diagnostics but continues to
have a problem, replace the storage drive with
a new one. See “Dynamic system analysis
diagnostic programs and messages.”
Dynamic system analysis diagnostic programs and messages
Use this information to learn more about using the dynamic system analysis (DSA)
diagnostic programs and messages to resolve blade server errors.
The Dynamic System Analysis (DSA) Preboot diagnostic programs are the primary
method of testing the major components of the server. DSA is a system information
collection and analysis tool that you can use to provide information IBM service
and support to aid in the diagnosis of the system problems.
As you run the diagnostic programs, text messages are displayed on the screen
and are saved in the test log. A diagnostic text message indicates that a problem
has been detected and provides the action you should take as a result of the text
message. The diagnostic programs collect the following information about the
blade server:
v
System configuration
v
Network interfaces and settings
v
Installed hardware
v
Light path diagnostics status
v
Vital product data, firmware, and BIOS configuration
v
Hard disk drive health
v
Baseboard Management Controller logs
The DSA diagnostic programs can also provide diagnostics for the following
system components, if they are installed in the system:
v
BroadCom Ethernet controller
v
Optical (CD or DVD) drives
v
Storage drives
v
LSI 1064e SAS RAID controller
v
Baseboard management controller
v
Memory
v
Microprocessor
The diagnostic programs create a merged log, called the DSA error log, that
includes events from all collected logs. You can output all of the collected XML file
that you can send to the IBM service and support, view the information locally
132
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide