IBM HS12 Service Guide - Page 175

Storage drive self tests, the blade server.

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v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 215-904-xxx Failed the optical drive self test due to a possible read error. 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized; then, rerun the test. See "Diagnostic tools overview" on page 67. 2. Make sure that the cable for the optical drive is securely connected at both ends of the cable. See your BladeCenter documentation for information about the optical drive (media tray). 3. Make sure that the cable for the optical drive is not damaged; then, replace the cable if damage is present. See your BladeCenter documentation for information about replacing the optical drive (media tray). 4. Rerun the test. See "Diagnostic tools overview" on page 67. 5. For additional troubleshooting information, go to http://www.ibm.com/support/ docview.wss?uid=psg1MIGR-41559. 6. Rerun the test. See "Diagnostic tools overview" on page 67. 7. Replace the CD or DVD drive. See your BladeCenter documentation for information about replacing the optical drive (media tray). 8. If the failure remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/ support/docview.wss?uid=psg1SERV-CALL. Storage drive self tests Use this information to diagnose and resolve storage drive self test problems for the blade server. Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 217-000-000 Passed the storage drive self test. N/A Chapter 6. Diagnostics 163

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v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
215-904-xxx
Failed the optical drive self test due to a
possible read error.
1.
Insert a new CD or DVD into the drive and
wait for 15 seconds for the media to be
recognized; then, rerun the test. See “Diagnostic
tools overview” on page 67.
2.
Make sure that the cable for the optical drive is
securely connected at both ends of the cable. See
your BladeCenter documentation for
information about the optical drive (media tray).
3.
Make sure that the cable for the optical drive is
not damaged; then, replace the cable if damage
is present. See your BladeCenter documentation
for information about replacing the optical drive
(media tray).
4.
Rerun the test. See “Diagnostic tools overview”
on page 67.
5.
For additional troubleshooting information, go
docview.wss?uid=psg1MIGR-41559.
6.
Rerun the test. See “Diagnostic tools overview”
on page 67.
7.
Replace the CD or DVD drive. See your
BladeCenter documentation for information
about replacing the optical drive (media tray).
8.
If the failure remains, collect the data from the
DSA event log and send it to IBM Service. For
information about contacting and sending data
to IBM Service, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-CALL.
Storage drive self tests
Use this information to diagnose and resolve storage drive self test problems for
the blade server.
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
217-000-000
Passed the storage drive self test.
N/A
Chapter 6. Diagnostics
163