IBM HS12 Service Guide - Page 92

performed only by a trained service technician., Error message

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error message Action Front panel cable is not connected to system board 1. Reseat the control-panel cable - See "Removing the bezel assembly" on page 39. 2. Replace the following components one at a time, in the order shown, restarting the blade server each time: a. Bezel assembly - See "Removing the bezel assembly" on page 39 and "Installing the bezel assembly" on page 40. b. (Trained service technician only) System-board assembly - See "Removing the system-board assembly" on page 65 and "Installing the system-board assembly" on page 66. BSE RAID battery failure 1. Reseat the battery in the optional expansion unit. See "Removing the battery" on page 57 and "Installing the battery" on page 58. 2. Replace the SAS controller in the optional expansion unit. See "Removing an optional expansion unit" on page 37, "Removing a storage interface card" on page 53 and "Installing a storage interface card" on page 54. BSE RAID fault 1. Reseat the ServeRAID SAS controller in the optional expansion unit. See "Removing an optional expansion unit" on page 37, "Removing a storage interface card" on page 53 and "Installing a storage interface card" on page 54. 2. Replace the following components one at a time, in the order shown, restarting the blade server each time: a. SAS connectivity card - See "Removing a storage interface card" on page 53 and "Installing a storage interface card" on page 54. b. Optional expansion unit - See "Removing an optional expansion unit" on page 37 and "Installing an optional expansion unit" on page 38. 80 BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide

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v
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine
which components are CRUs and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be
performed only by a trained service technician.
Error message
Action
Front panel cable is not connected to system
board
1.
Reseat the control-panel cable - See
“Removing the bezel assembly” on page
39.
2.
Replace the following components one at
a time, in the order shown, restarting the
blade server each time:
a.
Bezel assembly - See “Removing the
bezel assembly” on page 39 and
“Installing the bezel assembly” on
page 40.
b.
(Trained service technician only)
System-board assembly - See
“Removing the system-board
assembly” on page 65 and “Installing
the system-board assembly” on page
66.
BSE RAID battery failure
1.
Reseat the battery in the optional
expansion unit. See “Removing the
battery” on page 57 and “Installing the
battery” on page 58.
2.
Replace the SAS controller in the
optional expansion unit. See “Removing
an optional expansion unit” on page 37,
“Removing a storage interface card” on
page 53 and “Installing a storage
interface card” on page 54.
BSE RAID fault
1.
Reseat the ServeRAID SAS controller in
the optional expansion unit. See
“Removing an optional expansion unit”
on page 37, “Removing a storage
interface card” on page 53 and
“Installing a storage interface card” on
page 54.
2.
Replace the following components one at
a time, in the order shown, restarting the
blade server each time:
a.
SAS connectivity card - See
“Removing a storage interface card”
on page 53 and “Installing a storage
interface card” on page 54.
b.
Optional expansion unit - See
“Removing an optional expansion
unit” on page 37 and “Installing an
optional expansion unit” on page 38.
80
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide