IBM HS12 Service Guide - Page 17

Chapter 2. Introduction Use this information to help you solve problems that might occur in your blade server. This Problem Determination and Service Guide contains information to help you solve problems that might occur in your IBM BladeCenter® HS12 Type 8014, 8028 or 1916 blade server. It describes the diagnostic tools that come with the blade server, error codes and suggested actions, and instructions for replacing failing components. Blade server machine type 8014 exclusively supports a SATA interface card which controls the fixed-storage drives. Blade server machine type 8028 and 1916 exclusively supports a SAS interface card which controls hot-swap storage drives. Note: Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server. v Field replaceable unit (FRU): FRUs must be installed only by trained service technicians. For information about the terms of the warranty and getting service and assistance, see the Warranty and Support Information document on the IBM Documentation CD. Related documentation Use this information to identify and locate related blade server documentation. This Installation and User's Guide contains general information about the blade server, including how to install supported optional devices and how to configure the blade server. The following documentation also comes with the blade server: v Problem Determination and Service Guide This document is in Portable Document Format (PDF) on the IBM Documentation CD. It contains information to help you solve problems yourself, and it contains information for service technicians. v Safety Information This document is in PDF on the IBM Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document. v Warranty and Support Information This document is in PDF on the IBM Documentation CD. It contains information about the terms of the warranty and getting service and assistance. © Copyright IBM Corp. 2008, 2010 5