Cisco 7912G Administration Guide - Page 107

Device > Phone, Feature, > Call Pickup

Page 107 highlights

Chapter 5 Configuring Users, Features, and Services Configuring Telephony Features Using Cisco CallManager Administration Table 5-1 Configuring Telephony Features Using Cisco CallManager Administration (continued) Feature Forward Group call pickup Hold Description Forwards all calls to the designated directory number Allows users to pick up incoming calls within their own group or in other groups Places an active call on hold Configuration Tips From the Cisco CallManager Administration application: 1. Choose Device > Phone. 2. Enter search criteria to locate a specific phone and click Find. 3. Click the device name that you want to configure. 4. In the Directory Numbers list, click the line to configure. You can configure Forward All, Forward Busy, or Forward No Answer. Users can also designate the forward numbers from their Cisco IP Phone or from the User Options web pages. 1. From the Cisco CallManager Administration application, choose Feature > Call Pickup to configure. 2. From the Cisco CallManager Administration application, • Choose Device > Phone. • Enter search criteria to locate a specific phone and click Find. • Click the device name that you want to configure. • In the Directory Numbers list, click the line to configure. • Select the directory number to assign a call pickup group. This feature requires no configuration, unless you want to use music on hold. See "Music-on-Hold" in this table for information. Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 5-5

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5-5
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
Chapter 5
Configuring Users, Features, and Services
Configuring Telephony Features Using Cisco CallManager Administration
Forward
Forwards all calls to the designated
directory number
From the Cisco CallManager Administration
application:
1.
Choose
Device > Phone
.
2.
Enter search criteria to locate a specific
phone and click
Find
.
3.
Click the device name that you want to
configure.
4.
In the Directory Numbers list, click the line
to configure.
You can configure Forward All, Forward Busy,
or Forward No Answer.
Users can also designate the forward numbers
from their Cisco IP Phone or from the User
Options web pages.
Group call
pickup
Allows users to pick up incoming
calls within their own group or in
other groups
1.
From the Cisco CallManager
Administration application, choose
Feature
> Call Pickup
to configure.
2.
From the Cisco CallManager
Administration application,
Choose
Device > Phone
.
Enter search criteria to locate a specific
phone and click
Find
.
Click the device name that you want to
configure.
In the Directory Numbers list, click the
line to configure.
Select the directory number to assign a
call pickup group.
Hold
Places an active call on hold
This feature requires no configuration, unless
you want to use music on hold. See
“Music-on-Hold” in this table for information.
Table 5-1
Configuring Telephony Features Using Cisco CallManager Administration (continued)
Feature
Description
Configuration Tips