Cisco 7912G Administration Guide - Page 111

Chapter 5 Configuring Users, Features, and Services Providing Information to Users Via a Web Site After you configure these services, verify that your users have access to the Cisco CallManager IP Phone Options web-based application, from which they can select and subscribe to configured services. See the "How Users Subscribe to Services and Configure Phone Features" section on page 5-10 for a summary of the information that you must provide to end users. Providing Information to Users Via a Web Site If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users in your network or company. It is important to provide current and thorough information to end users. Cisco recommends that you create a web page on your internal support site that provides end users with important information about their new Cisco IP Phones. Consider adding the following types of information to this site: • How Users Obtain Support for the Cisco IP Phone, page 5-9 • How Users Get Copies of Cisco IP Phone Manuals, page 5-9 • How Users Configure Phone Features, page 5-11 • How Users Access Voice Messages, page 5-11 How Users Obtain Support for the Cisco IP Phone Other documentation for your Cisco IP Phone may instruct users to direct some questions to a system administrator. To be able to successfully use some of the phone's features (speed dial numbers, voice messaging system access), users must receive information from you or your network team or be able to contact you for assistance. How Users Get Copies of Cisco IP Phone Manuals You should provide end users with access to user documentation for the Cisco IP Phones. This documentation includes detailed user instructions for key phone features. See the "Related Documentation" section on page xiii for more information. Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 5-9