Cisco 7912G Administration Guide - Page 162
Entering Data in the IVR System, Entering Numeric Data
UPC - 746320852409
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Appendix A Additional Configuration Methods, Parameters, and Procedures Using the Interactive Voice Response (IVR) System on the Cisco IP Phone 7902G Entering Data in the IVR System You can enter both numeric and alphanumeric data in the IVR system. Entering Numeric Data Numeric input includes numbers from 0-9, and may include periods (.). For example, to enter an IP address, use the dial pad to enter the numbers and use the * to enter periods (.), followed by the # sign to complete your input. Entering Alphanumeric Data Alphanumeric input includes numbers from 0-9, alphabetic characters, both uppercase and lowercase, and symbols. When entering alphanumeric input, use the dial pad and press a number key the appropriate number of times to access the correct letter, number, or symbol you need, followed by the # sign, and another # sign to complete your input. See the following table as a guide. Dial Pad# 0 1 2 3 4 5 6 7 8 9 Alphanumeric Characters 0 1 . /_\ @ * space return 2abcABC 3defDEF 4ghiGHI 5jklJKL 6mnoMNO 7pqrsPQRS 8tuvTUV 9wxyzWXYZ Examples To enter 44_A, press the following keys: 4#4#1111#22222## A-24 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01