Dell PowerVault NX3610 User Manual - Page 87

Troubleshooting NAS File Access And Permissions Issues

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7. Ensure that you select Authenticate users' identity via Active Directory and local users database. Troubleshooting NAS File Access And Permissions Issues Cannot Change The Ownership Of A File Or A Folder Description Cause Workaround Every file on the NAS system is owned by either a UNIX or NTFS user. Inability to change ownership is treated differently, depending on whether the access is native or non-native. The user is not authorized to perform the ownership change. An authorized user must perform this action. Cannot Modify NAS Files Description Cause Workaround A user or an application cannot modify a file. • The client cannot modify a file due to lack of permissions on the file. • The NAS volume has reached full capacity and the file system denies any write requests, including overwrites. • The NAS volume is a target in a replication relationship and is read only. 1. If the problem appears only on some files, this is a permission issue. Verify that the user account has modify permissions on the file or use a different user account. 2. If the problem is related to a specific NAS volume: 3. Verify there is enough free space on the NAS volume or expand it. 4. Verify that the accessed NAS volume is not a target of a replication. Mixed File Ownership Denied Description Cause Workaround Both file owner and group owner must be from the same identity type (UNIX vs NTFS). An attempt to set different identity types was detected. It is impossible to change only the file owner id to UID if the original file ownership is SID/GSID. To change the file ownership to UNIX style ownership, set UID and GID at same time. 87

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7. Ensure that you select
Authenticate users' identity
via Active Directory and local users database
.
Troubleshooting NAS File Access And Permissions Issues
Cannot Change The Ownership Of A File Or A Folder
Description
Every file on the NAS system is owned by either a UNIX or
NTFS user. Inability to change ownership is treated
differently, depending on whether the access is native or
non-native.
Cause
The user is not authorized to perform the ownership
change.
Workaround
An authorized user must perform this action.
Cannot Modify NAS Files
Description
A user or an application cannot modify a file.
Cause
•
The client cannot modify a file due to lack of
permissions on the file.
•
The NAS volume has reached full capacity and
the file system denies any write requests,
including overwrites.
•
The NAS volume is a target in a replication
relationship and is read only.
Workaround
1. If the problem appears only on some files, this is a
permission issue. Verify that the user account has
modify permissions on the file or use a different user
account.
2. If the problem is related to a specific NAS volume:
3. Verify there is enough free space on the NAS volume
or expand it.
4. Verify that the accessed NAS volume is not a target
of a replication.
Mixed File Ownership Denied
Description
Both file owner and group owner must be from the same
identity type (UNIX vs NTFS). An attempt to set different
identity types was detected.
Cause
It is impossible to change only the file owner id to UID if
the original file ownership is SID/GSID.
Workaround
To change the file ownership to UNIX style ownership, set
UID and GID at same time.
87