HP 4200n HP Jetdirect Print Servers - Administrator Guide - Page 203

Firmware Download Failure HP Jetdirect wireless print servers support network installation, or download, of firmware upgrades to provide new or enhanced features. As with other HP Jetdirect print servers, firmware upgrades may be downloaded using tools such as HP Download Manager (Windows), HP Web Jetadmin, or FTP (File Transfer Protocol). G If the firmware download fails to complete, you should restart the download without cycling power to the print server. G If power is lost during the download and the print server must be restarted, your next steps depend on whether the print server is configured for server-based authentication. If Server-Based Authentication Is Not Used If a firmware download failure occurs on an HP Jetdirect wireless print server that is not configured for server-based authentication, simply restart the download process and try again. If it is powered off/on, the print server will regain its previous configuration prior to the download failure. If Server-based Authentication Is Used CAUTION If possible, do not power off/on or re-initialize the print server. Simply restart the download process and try again. When powered off/on, the print server will lose its authentication parameter settings and will not be able to access the network. If the print server is powered off/on or re-initialized, see the procedures below. HP Jetdirect wireless print servers support 802.1x EAP authentication methods. If the print server is powered off/on and loses its wireless network connection, follow these steps: 1. Install a download utility (such as HP Download Manager, or HP Web Jetadmin) on a supported wireless computer. 2. Copy the firmware upgrade files onto the wireless computer. ENWW Troubleshooting the HP Jetdirect Print Server 203